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The restaurant world will never be the same after what we have been through over the past few years. Things have changed rapidly for restaurants around the globe and many look to the USA for trends and insight into which direction the industry is headed. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%).
It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.
Now that I have your attention and you are back in your chair, let me explain. The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and wast
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Making decisions for your restaurant without business intelligence is like trying to run a sushi restaurant without fish — without it, you aren't going to stay open for very long. It's what separates the restaurants that survive from the restaurants that thrive. Restaurant business intelligence , or BI, “leverages software and services to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
Carmen Chan. Helen Cho has worked with Anthony Bourdain, W. Kamau Bell, David Letterman, and Lisa Ling. Here’s how she became a television showrunner. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Helen Cho. Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-trave
When your daily grind is running a restaurant, there’s a lot on your plate–from managing staff to taking orders to keeping diners happy. Social media may seem more fit for the back burner, but investing a bit of time and attention into your online platforms is one of the best ways to boost your brand and sales. Make your social media efforts count by getting more reach on every post, the easy way.
When your daily grind is running a restaurant, there’s a lot on your plate–from managing staff to taking orders to keeping diners happy. Social media may seem more fit for the back burner, but investing a bit of time and attention into your online platforms is one of the best ways to boost your brand and sales. Make your social media efforts count by getting more reach on every post, the easy way.
Being a business owner you must be aware that a repeat customer is better than a new customer. This is due to the reason that repeat customers tend to spend more money as compared to new customers. Therefore, if a business can retain its customers, it can easily boost the profits by 95%. However, for today’s businesses, retaining customers is not that easier.
Typically, when we talk about espresso equipment, we imagine a machine with groupheads, a steam wand, and a built-in boiler, whether it’s semi-automatic or fully automatic. . However, in recent years, we’ve seen the resurgence of “simpler” alternatives: manual espresso machines which use pressure generated from the user pushing down on the brew chamber to extract coffee.
Decades of working in or focusing on kitchens and kitchen life have led me to wonder, and sometimes question what I really know. Our resumes never really tell the story, at least not the important story. A resume may reflect on where you have spent time, the title that you have been given, and the scope of the business, but what do I (you) really know after all this time and all of those positions?
In the wake of the great resignation , restaurants have been raising labor costs to both attract and retain all-star employees. These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. Its workers say they have a long way to go. “We’re now proudly B Corp certified!” chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. It’s positioned above an image of the company’s founders, the Berliner family — Andy, who is currently the CEO of Amy’s Kitchen, with his wife Rachel and their daughter, Amy, after whom the company is named — dressed in down
Over the past few years, restaurants from all over the world have been incorporating different types of technology and new changes. Since COVID-19, restaurants have joined in the trend of contactless payments, contactless ordering systems, ghost kitchens, and now hybrid restaurants. What is a hybrid restaurant? A hybrid restaurant is a mixed-format restaurant and has become increasingly popular over the last few years.
As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.
How green coffee is stored is key to cup quality. Good storage maintains the cup profile of a coffee, while poor storage can detract from it. As such, this is understandably something that specialty coffee roasters take seriously, as do producers and traders. Like any other agricultural or food product, green coffee has a shelf life. This is how long it can stay at an optimal level of freshness before quality begins to deteriorate.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
This is a direct message to all of those young cooks just starting out, dishwashers, culinary students, and seasoned veterans of the kitchen – you can go as far as you want to go in the food business as long as you are willing to put in the work, build a plan, and stick to the plan. Am I exaggerating? NO! I believe this wholeheartedly, there is no limit to what you can achieve if you believe that you can and invest the energy and time.
Things can get ugly in Facebook recipe groups. | Nat Belkov/Eater. Facebook recipe groups may not be great places to learn how to cook, but they’re perfect for digital eavesdropping As a true elder millennial, I have not been able to extricate myself from the hellscape that is Facebook. The reason for my delayed exodus is that I am deeply nosy, and nowhere on the internet provides more opportunities for me to snoop on other people’s conversations and conflicts.
Taking restaurant inventory gives you better oversight over your food and beverage stock levels, helps forecast future demand and reduces food and beverage waste. In essence, well managed inventory makes your business more profitable.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
There was a time, not too long ago, when interacting with a brand—be it a retailer or a restaurant chain—was a fairly uncomplicated process. There was a single point of sale or channel. If you wanted what the brand was selling, you went to a brick-and-mortar location and bought it. As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing.
With the exponential growth of specialty coffee in recent years, we’ve seen a corresponding rise in the emergence of nano roasters, home roasters, and coffee shops starting to roast their own beans. With more and more small businesses looking to enjoy the many benefits of freshly roasted coffee, there are arguably a number of questions about the economic viability of running a small roasting operation.
You remember those early moments with food – the aha moments when a dish really surprised you. The flavor, aroma, texture, or presentation made you sit back in your chair, close your eyes, and wonder how anything could be this good. We have all had those moments – this is likely the reason that a career in food became inevitable. That first fresh, briny oyster; the experience of a perfectly braised, fork tender, full-flavored, silky lamb shank; the incredible crunch of a crusty, salt
Better weather isn’t the only thing to celebrate this time of year! This summer, take the opportunity to drive more sales by meeting diners where they are—outside. . When your restaurant preps for these special occasions, think outside the box and try adding premium upsells. You’ll delight diners while increasing your average order size just by following these ideas for warm-weather upgrades.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Regulation crowdfunding allows people to directly lend to businesses they want to see grow — and earn profits from having done so When Reesa Kashuk was ready to take the next step toward growing her Bay Area bagel business, she knew that she’d need to raise some money. A former account manager at an advertising agency, Kashuk started making bagels under the moniker Poppy in 2018, but only pivoted careers during the pandemic.
Food inventory management is a critical part of your restaurant operations. It helps reduce food loss and the associated increase in the cost of goods sold.
As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with on
In the coffee industry, larger roasters generally have a greater capacity to manage price risk, but small and medium-sized roasters also have tools at their disposal. Managing price risk might seem much more difficult for smaller roasters (who simply don’t have access to the same kind of tools and expertise), but that doesn’t mean they’re unable to do so.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
Cooking and eating are two of the great pleasures in life. They are sensual in nature, vividly stimulating sight, sound, touch, smell, and taste as we participate in a process of transitioning Nature’s ingredients through the application of heat and seasoning. When cooking and eating add tradition and structure they become “dining”, an entirely new process that builds memory and organizes digestion into silos of recall, history, and correctness, but at their core – these two elements of li
Rosie Gordon and her husband Shoji Mochizuki founded Sushi-Zen in Arlington, Virginia in 1997. With the help of the couple’s children, Brian and Malinda, Sushi-Zen has become a mainstay in their local community just outside of Washington, D.C. In 2018, a desire for efficiency, affordability, and quality service led them to join ChowNow for a long-term partnership.
Charlotte Lake /Shutterstock. The Massachusetts restaurant and chef Ruth Wakefield deserve some credit for America’s favorite cookie, but certainly not all of it Ruth Wakefield was a highly accomplished person: a college-educated dietician, teacher, chef, and the founder and operator of Toll House Inn, one of New England’s most famous restaurants. Then there’s what she’s most known for, the “invention” of the chocolate chip cookie, which is often described as a (very lucky) accident.
Spring is still blooming, but summer food trends are brewing. Restaurant chefs are ready to reconnect with their kitchen to create new recipes for the steaming hot weather in the next few months. However, due to supply chain issues and food shortages, chefs are doing their best to work with what they have. Thanks to social media, there are new food hacks, and you can always find a trending food item or recipe there.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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