Battling the reservation black market
Restaurant Business
MAY 16, 2025
Following New York's lead, anti-piracy bills are proposed in six more states, driven by independent restaurant operators who say they want to take back control of their bookings.
Fri.May 16, 2025
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Boosting Guest Satisfaction Through Faster Staff Responses
Modern Restaurant Management
MAY 16, 2025
In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. When guest expectations are sky-high and every table turn counts, how quickly a team responds – both to guests and to each other – can significantly shape the dining experience. Internal communication, especially between front- and back-of-house staff, is one of the most overlooked drivers of operational efficiency and l asting loyalty.
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How To Use Ordering Data To Make Smarter Business Decisions
ChowNow
MAY 16, 2025
Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? Which customers are coming back again and again, and what keeps them loyal? What do repeat orders say about our customer preferences?
Following a Devastating Hurricane, Neng Jr.’s and Asheville Restaurants Rebuild
EATER
MAY 16, 2025
The Neng Jr.s team reflects on recovery. | Mike Belleme Local chefs rely on resourcefulness and community in the wake of disaster. Since opening in Asheville, North Carolina, in 2022, Neng Jr.s has experienced an upward trajectory that would be the envy of any restaurant. Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and
Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Restaurant Website Best Practices With Examples
ChowNow
MAY 16, 2025
A great dining experience starts long before someone walks through your door. Nearly every customer journey begins with a search on Google, then a scroll through several restaurant websites before something catches their eye. If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 62% of diners have been discou
How Wingstop's Smart Kitchen upgrades will change the game
Restaurant Business
MAY 16, 2025
The fast-casual chain is moving from paper chits to an AI-powered digital system that will cut service times in half. It's in 400 units now and will be rolled out systemwide by the end of the year.
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Restaurant Business wins 8 Jesse H. Neal Awards
Restaurant Business
MAY 16, 2025
The annual honors, presented by the Software and Information Industry Association, recognize excellence in business media. RB took home group and individual awards.
[Webinar Recap] Ops Leaders Discuss the Red Flags of Restaurant Scheduling
Crunchtime
MAY 16, 2025
Labor costs are at an all-time high, employee turnover remains challenging, and compliance is more complex than ever. Yet, poor scheduling practices continue to fly under the radar at many restaurants.
NAICS Codes Explained: How to Classify Your Shared Kitchen
The Food Corridor
MAY 16, 2025
If you’ve ever tried to register your shared kitchen or food business incubator and found yourself stuck trying to figure out which NAICS code to use, you’re not alone. This question has come up time and again in our community, and the reality is—there is no perfect fit. But with insights from dozens of operators who have navigated this maze, we’ve compiled the most helpful, strategic, and compliant approaches to selecting the best NAICS code for your operation.
Made In’s Having a Huge Sale — Here’s the Best Stuff (for 25% Off)
EATER
MAY 16, 2025
Made In Japanese knives, colorful dinner plates, and a Champagne saber are just the tip of the iceberg when it comes to the coveted kitchen brands mega sale this month If youre ever unsure about whether or not a cookware brand is worth your hard-earned clams, it almost always helps to learn about who else is using it. For example, Made In is a prime example of a cookware brand that is used by James Beard Award-winning chefs , found in over 2,500 restaurants nationwide, and even beloved by my (ve
Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Culver's is one of the restaurant industry's most underappreciated growth stories
Restaurant Business
MAY 16, 2025
The Bottom Line: The Wisconsin-based burger chain has grown consistently, with a combination of improved unit volumes and new restaurants. Even when consumers were cutting back.
Inside River North’s Ambitious Italian Restaurant With Brazilian Flair
EATER
MAY 16, 2025
Junior Borges (left) and Nic Yanes have known each other for 12 years and decided on a really complicated name for their first Chicago restaurant.
Panera Brands announces almost complete board shakeup
Restaurant Business
MAY 16, 2025
Former Restaurant Brands International CEO Jose Cil will chair a board with six other new members, as leading brand Panera Bread prepares for a turnaround effort.
The Board: May 2025
Margin Edge
MAY 16, 2025
This month we look at: chicken thigh and wing prices, how small plates can boost your bottom line, best practices for using ChatGPT, inflation and national restaurant sales trends from April.
8 Pillars of Leadership Development
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Protecting Your Restaurant from Unwanted Pests: A Guide for Operators
Modern Restaurant Management
MAY 16, 2025
Pests are an unavoidable part of our environment, but they have no place in your restaurant. In today’s digital age, a single pest sighting can quickly turn into a viral nightmare, damaging your brand’s reputation and driving customers away. Social media ensures that when one person sees a bug, millions could hear about it in a matter of days.
How Hotel Guests Choose Where to Stay (and How to Influence Their Decision in 2025)
Gourmet Marketing
MAY 16, 2025
With so many hotel options available, guests today don't just book; they evaluate, compare, and decide based on a complex set of priorities. In 2025, understanding how and why customers choose a hotel isn't just helpful; it's a competitive advantage.
Is the plant-based meat trend dead?
Restaurant Business
MAY 16, 2025
The Week in Restaurants: This weeks episode of the restaurant news discussion podcast looks at the Planta bankruptcy, McDonalds chicken strips, Cavas sales and Wingstop.
Buzztime Weekly Bar Trivia Challenge – Week 84
Buzztime Business
MAY 16, 2025
Are you hungry for more trivia? Is one night of bar trivia per week not enough to satiate your senses? Buzztime has tens of thousands of questions in its database. Pub trivia hosts and players could spend a lifetime with them! However, as the years pass, some of the questions become outdated and obscure. Events that are important one year become irrelevant many years later.
8 Pillars of Leadership Development
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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