Modern Restaurant Management

JULY 28, 2020

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. The transition to digital experiences is an issue every industry is having to address, but is uniquely challenging in an industry where personal interactions are the norm and a critical part of the customer experience.

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Customer Experience Online Ordering Mobile Ordering Customer Service 211

ChowNow

JULY 28, 2020

As restaurants continue to adapt to the new normal of business during the COVID-19 pandemic, safety and convenience are critical concerns. It only makes sense that curbside pickup—in which customers pick up their food straight from their cars—has skyrocketed in popularity. . Curbside pickup cuts out the costs and complications of delivery while minimizing contact between restaurant staff and guests.

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Ordering Online Ordering Mobile Ordering Food Safety 143

Goliath Consulting

JULY 28, 2020

COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with their customers.

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Leadership Employee Relations Front of House Communication 139

Sculpture Hospitality

JULY 28, 2020

Staffing a restaurant has been a hot topic in 2020, especially with most workers being out of work for a number of weeks during the COVID-19 lockdown. Luckily, these workers, as well as others who were unable to work during this time, had options to receive government subsidies (depending on the region) to help.

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Government 2020 Training Bar 136

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sante

JULY 28, 2020

Distillery Introduces Four Additions to Existing Line, Ready-To-Drink Bottled Craft Cocktails and Sanitizer Division amid pandemic uncertainty. Boardroom Spirits , the award-winning Lansdale, PA-based precision craft distiller, has ramped up production, retained and hired new employees and increased its product portfolio with new product extensions and cocktails.

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Recycling Online Ordering Sustainability Waste 130

The Restaurant Times

JULY 28, 2020

Doorstep food delivery services are the latest trend to have changed the dynamics of the F&B industry. According to a study, the online food delivery market will be worth $200 Billion by 2025. The advent of third-party food delivery platforms has further accelerated the growth of food delivery services in Tier 2 and Tier 3 cities. The technology-driven delivery platform has also fuelled the demand for cloud kitchens, also known as dark kitchens, virtual restaurants, ghost kitchens, and deliv

Customer Service 85

Customer Service Online Ordering Email Marketing Delivery 85

Future Food

JULY 28, 2020

The Arcade Food Theatre in London. Food & Beverage Strategy - Future Focused Diversification of Food and Hospitality Destinations is the key to Success. In this two-part blog, I will share with you why change is good when it comes to food and hospitality planning and how new opportunities must be harnessed in order to think differently and to future-focus food and beverage strategies (F&B Strategy).

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Beverage Food Point of Sale Customer Experience 78

Hot Schedules

JULY 28, 2020

Blog. New Partial Shift Release Feature Offers Added Flexibility for Both Managers and Employees. Partial Shift Release will be available to all customers by August 17th. H was developed with the ultimate goal of giving hourly employees control of their schedules. Helping them achieve that elusive work/life balance with mobile access to shift swaps, releases, and pickups.

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Management Management Employee Relations Webinar 78

Foodable

JULY 28, 2020

Food Leaders blends virtual experiences with premium production and content to educate business operators worldwide. Each session provides best practices and essential steps for ensuring your business’s success in a post-pandemic industry as lockdowns ease. Presented by Shaun Shankel, the chief executive officer of FreshTechnology and ToGoTechnologies , this session dives into how food leaders can integrate and expand on contactless, curbside, and new age consumer interaction technology in their

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Innovation Technology Mobile Ordering Fine Dining 52

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Engine

JULY 28, 2020

It is earnings week; more blue chip companies report second quarter fiscal results this week than any other week. Today on national radio , senior restaurant analyst Michael Halen discussed disappointing earnings reports from McDonald’s (NYSE:MCD) and Starbucks (NASDAQ:SBUX). McDonald’s reported earnings per share $0.10 per share below analysts’ consensus for another consecutive quarter.

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Point of Sale Dine-in Consumer Goods Take-out 71

Foodable

JULY 28, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report , host Paul Barron sits down with David Stone, the founder of Forager , and Joe Blunda, the chief executive officer of Forager. Barron, Stone, and Blunda discuss foraging and food supply alternatives for the restaurant and hospitality industry.

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Sourcing Food Food Supply Point of Sale 52

Lady Boss Blogger

JULY 28, 2020

For new influencers, especially on YouTube, getting a good camera is ESSENTIAL to look professional. We know that the number of cameras online can be overwhelming but we can help you through it! Influencing is so competitive nowadays, a camera’s video quality is essential to its clickability. The other fact about being a new influencer […].

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Influencer 141

EATER

JULY 28, 2020

In a video published to her YouTube channel, Yemisi Odusanya makes egusi soup. | SisiYemmieTV. When I most miss watching chefs cook, I turn to YouTube food blogger Sisi Yemmie It was a few days before shelter-in-place began and I needed to get out of my apartment. I strolled across the Brooklyn Bridge into Manhattan, through the West Village, and stepped into Los Mariscos , still noisy and packed as ever just days before the city shut down.

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Food Order Transportation Bar Small Business 114

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

The Restaurant Manifesto

JULY 28, 2020

It’s a system rooted in racism and promulgated by the bulrush of unimpeded capitalism. The post Tipping Won’t Change Until America Does appeared first on THE RESTAURANT MANIFESTO.

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EATER

JULY 28, 2020

Production has moved from beautiful Welford Park to a more COVID-19 protocol-friendly filming location [link].

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KaTom

JULY 28, 2020

Understanding the Different Types of Cheese. For being such a simple food and one of the most ubiquitous in use, a novice cook may come across dozens of types of cheese – and choosing how to divide the dizzying array of options is enough to make your brain curdle. Elements of hardness, softness, moisture content, texture, aging time, production process, flavor, smell, type of milk, and country of origin all impact the final product of the cheesemaking process in a different way.

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Take-out Dine-in Blog Information 67

EATER

JULY 28, 2020

I had lunch in a mall parking garage, and it wasn’t that bad [link].

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Dine-in 117

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

EATER

JULY 28, 2020

Shutterstock. Skip the nonalcoholic cocktails and reach for a Suntory soft drink or Gokiuri grapefruit juice This post originally appeared in the July 27, 2020 edition of The Move , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. I’m not much of a drinker, even before the quarantine: Wine doesn’t agree with me, and neither does beer.

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Beverage Dine-in 2020 Specials 62

EATER

JULY 28, 2020

[link].

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EATER

JULY 28, 2020

Wonho Frank Lee. Three Eater editors discuss what to consider when it comes to the ethics of dining out during the pandemic In a pandemic, when the whole world’s been turned upside down, everyone’s seeking clear-cut answers: What’s healthy? What’s unsafe? Where can I go? What’s allowed and what’s not? Unfortunately, nothing is so simple — especially when it comes to dining.

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Restaurant Law Government Kitchen Safety Food Safety 105

EATER

JULY 28, 2020

Senators Marco Rubio and Susan Collins authored a PPP 2.0 proposal as part of the GOP’s HEALS Act. | Photo By Tom Williams/CQ-Roll Call, Inc via Getty Images. Plus, Chrissy Teigen has another food show coming to Quibi, and more news to start your day Republican senators propose second round of PPP loans aimed toward smaller struggling businesses. As part of Mitch McConnell’s and Senate Republicans’ new stimulus package legislation , called the “HEALS Act,” Senators Marco Rubio (R-FL) and Susan C

Small Business 63

Small Business Employee Relations Food Supply Magazine 63

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting