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Podcast 16: Digital Innovation & Leadership in Hospitality Management

Ken Burgin

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity.

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Industry Report: Restaurants face staffing challenges, old and new in 2023

7 Shifts

2020 marked the beginning of a new era for restaurant management. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. Download the restaurant retention playbook below. Here's what we found.

2023 397
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5 Essential Restaurant Management Checklist Templates

7 Shifts

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. There, you can download all our templates for free. Download it for free now.

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7 Restaurant Management Book Recommendations

7 Shifts

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2017 ??

Book 370
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3 Leadership Behaviors that Drive Loyalty & Engagement

Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. Why are HR leaders so important to business success? It goes back to the old saying: “A boss has the title, but a leader has the people.”

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10 Tips for Effective Team Management and Leadership

Sling

No one intentionally sets out to be a bad manager. That being said, we all know that some managers are better than others, and the performance of their teams and businesses are what set them apart. Effective team management is an essential part of the day-to-day workflow that all businesses strive to achieve and perfect.

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation. Step Up Cleaning and Sanitation.