7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

The Restaurant Times

JANUARY 21, 2021

The off-premise dining trend is likely to continue in the coming years, and restaurateurs must make it easier for customers to place order take-outs and deliveries by streamlining menus and the online ordering process. Plan for menus that are efficient for pick-up and delivery orders. Advanced Online Ordering Systems.

2021 98

2021 Online Ordering Food Order Delivery 98

Black Box Intelligence

MARCH 10, 2020

Download the infographic on the side bar. Workforce Intelligence clients can download the full report in their EFC’s. Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 174

2024 2023 Food Order 2013 174

Cheetah

MAY 31, 2021

The 20% service fee is charged to ordering clients and covers all operating costs. This increases their delivery efficiency five-fold, enables direct employment with ethical wages, benefits and working hours for employees and even helps slow down today’s instant-gratification culture. Now that’s good karma. GET THE APP.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. The pandemic catalyzed many changes in the restaurant industry including the rapid consumer adoption of technology for online ordering, electronic payment, and order pickup.

2021 178

2021 Beverage Leadership Food Order 178

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.”

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Black Box Intelligence

NOVEMBER 1, 2021

Click here for the free download. . Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Check out the full “The Post Pandemic Restaurant Employee” whitepaper here. . Full-Service: Service Guest Sentiment Improved in Q3.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Restaurant365

DECEMBER 2, 2019

managing employees. Over time, smart suggestive ordering, based on sales reporting forecasts and par level inventory, can reduce over-ordering and food waste. And integration with other tools, whether for online order management, accounting, or your loyalty program management, can ensure you have up-to-date, cloud-based data.

Management 97

Management Management Point of Sale Inventory 97

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Singapore recognized a similar increase.

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .”

Food Safety 125

Food Safety Customer Experience Website Management Employee Relations 125

Sling

NOVEMBER 24, 2021

It’s vital to get it just right in order to set the best tone for your business going forward. Check out The Guinness World Records’ websites for help with business-related ideas. Online social media is a powerful resource for advertising your grand opening, but don’t neglect traditional media outlets along the way.

Small Business 148

Small Business Social Media Advertising Events 148

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. Alcohol is a key driver of sales in the fine dining segment, with nearly two-thirds of orders including alcoholic beverages. Opportunities in Food Service.

2020 173

2020 Influencer Point of Sale Food Safety 173

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. social interactions, and 1.2M

Serving 199

Serving White Paper Food Recycling 199

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 121

Mobile Ordering Front of House Customer Experience Back of House 121

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Unfortunately, it’s not all peaches and cream. That’s where tech comes in.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. Service-related mentions became more positive by 6.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

FEBRUARY 1, 2021

As previous data has highlighted, guests are hyper-focused on cleanliness during this pandemic, and it is reflected in their online comments and reviews. Meeting or exceeding their expectations for safety is rewarded by positive feedback online. 21 percent of those ordering restaurant delivery in the past month are new users.

2021 129

2021 Point of Sale Guest Recovery Travel 129

Modern Restaurant Management

JANUARY 15, 2020

After a few months of flat and even improving employee retention, rolling 12-month turnover rates worsened again for both hourly employees and restaurant managers during November based on the latest Black Box Intelligence Workforce data. Download the full report here. Staffing difficulties continue to rise for restaurants.

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

Touch Bistro

JUNE 22, 2021

That means you can support your employees, grow your restaurant empire, and even launch a new product line. While smaller-scale suppliers may charge more than national suppliers, they can give you a discounted rate from what they offer consumers in exchange for a high volume of orders. Download Now. Minimize Food Waste.

Operations 52

Operations Food Supply Inventory Employee Relations 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Delivery and To-Go orders are up 14 percent. points relative to 2016, widened from a gap of 1.3 points in 2018. To learn more, click here.

2020 176

2020 Loyalty Program Point of Sale 2019 176

Restaurant Clicks

NOVEMBER 5, 2017

You don’t need another employee asking YOU what to do. Before we get into the questions you need to ask when hiring a marketing position, let’s talk about all the areas of expertise you’ll need to cover in order to have a solid restaurant marketing plan. Online ads – creating, writing and designing campaigns. Facebook ads.

Marketing 61

Marketing Email Marketing SEO Social Media 61

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. There are also plans for versions in Spanish and Mandarin. Delivery vehicles should be cleaned and sanitized between deliveries.

Kitchen Safety 102

Kitchen Safety Food Safety Food Supply Healthcare 102