Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

MAY 30, 2023

Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands. Just 20 percent of non-frequent users downloaded at least two restaurant apps. Unsurprisingly, Gen Zers were the most likely to download in 2023 – 45 percent have more apps now than in 2022.

Loyalty Program 178

Loyalty Program Social Media 2023 Download 178

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Recommended Download: Free Restaurant Comment Card Template For Download. Engage with them online. Learn how you can improve your restaurant customer experience through online efforts.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. Run an app only promotion. Market your restaurant app via email.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. For example, restaurants can get a premium website built by our experts and optimized for ordering as part of ChowNow Pro. CREATE YOUR OWN ORDERING APP Yes, you read that correctly. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

7 Shifts

AUGUST 12, 2021

Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Consider online marketing for restaurant engagement to be a long-term commitment. Online Delivery. Online ordering applications should keep the customer's attention and be simple to use. The answer is yes.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

SEPTEMBER 28, 2022

Promote online ordering and payment. Anytime they need to update, restaurant owners can easily make those QR code changes online. Online Ordering and Payments. The pandemic sent online food orders skyrocketing. QR codes fill the gaps left behind by streamlining the ordering and payment process.

Online Ordering 162

Online Ordering Food Supply Social Media Food Order 162

ChowNow

JANUARY 6, 2021

Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Even long after the pandemic has ended, consumers will continue to use online ordering to patronize their favorite restaurant. Keep delivery on the table.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

Modern Restaurant Management

MAY 30, 2023

Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands. Just 20 percent of non-frequent users downloaded at least two restaurant apps. They’re buying too – 40 percent of respondents place takeout orders on their apps and 30 percent place delivery orders.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

7 Shifts

JANUARY 14, 2021

Here’s a preview of what you’ll find inside the full report: DOWNLOAD: How Restaurants are Evolving Labor with Third-Party Delivery in 2021 Key findings from the report Restaurateurs are making significant changes to their labor structure and business models in the wake of the pandemic. third-party delivery 8% takeout 7.4%

2021 195

2021 Delivery Front of House FOH 195

Modern Restaurant Management

AUGUST 9, 2023

Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences. They ask the question, “If I am able to do this online, why can’t I get the same experience when I walk into a restaurant?”

Technology 161

Technology Customer Experience Online Ordering Communication 161

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. In fact, according to a report by Bluedot , 86 percent of respondents surveyed said they have ordered directly from a restaurant app since the start of the pandemic. million new downloads.

Mobile Ordering 205

Mobile Ordering Fast Casual Download Customer Experience 205

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. To keep up with competition, keep existing customers and attracting new ones, restaurants need to adjust their online presence. This isn’t just about the number of followers you have.

Social Media 148

Social Media Online Ordering Website Management Download 148

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 176

Online Ordering Website Management Social Media Mobile Ordering 176

Focus POS

JUNE 9, 2020

Download our ebook: Pandemic Survival, Recovery and Preparedness Guide for Restauranteurs . Online and Digital Ordering . Online and digital ordering platforms are nothing new to the restaurant industry. Many operations have been using these solutions for years. Curbside Pickup and Delivery Payment Processing .

POS 151

POS Mobile Ordering Online Ordering Download 151

Modern Restaurant Management

JULY 13, 2022

Multichannel Ordering. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Marketing. Direct Delivery.

Franchise 186

Franchise Franchising Operations Loyalty Program 186

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). Apps are being downloaded for convenience and discounts. More money spent at the drive-thru. Curbside pickups at fast food restaurants dip.

2021 183

2021 Fast Casual Mobile Ordering Guest Recovery 183

Modern Restaurant Management

OCTOBER 1, 2020

Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry. For all of the discussion about delivery, curbside and pick up orders represent an-at-least equally sizeable percentage of restaurant business in 2020, if not far larger.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

MAY 12, 2021

There are two new digital technologies available for restaurants to automate the ordering process that owners need to understand. PWAs are web-based experiences that appear like a mobile app but require no user download. Users would scan a QR code or click an online link to open the PWA. Yes, certainly.

Online Ordering 122

Online Ordering Food Mobile Ordering Loyalty Program 122

ChowNow

JANUARY 6, 2022

Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Even long after the pandemic has ended, consumers will continue to use online ordering to patronize their favorite restaurant. Keep delivery on the table.

2022 78

2022 Mobile Ordering Online Ordering Email Marketing 78

Modern Restaurant Management

AUGUST 24, 2021

What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place? Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 202

Marketing Social Media Download Loyalty Program 202

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 160

Loyalty Program Online Ordering Cash Management Point of Sale 160

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Download our FocusON brochure. Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

7 Shifts

APRIL 1, 2020

Many restaurants in the United States and Canada have already had to shut down or reduce their operations to off-site dining only in order to support social distancing measures. Many are turning to meditation apps to introduce this into their routine—with popular apps seeing a huge increase in downloads since the outbreak.

Social Media 366

Social Media Outdoor Download Take-out 366

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Ordering 114

Ordering Mobile Ordering Online Ordering Download 114

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. Then, a manager or owner can implement a reservation deposit policy or discounted menu items if guests order during off-peak hours.

Point of Sale 172

Point of Sale POS Download Loyalty Program 172

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 51% of adults have downloaded at least one food-related app amid COVID-19. 45% have downloaded two or more. 93% of consumers look at online reviews for restaurants. Restaurant Industry Statistics: Online Ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

ChowNow

SEPTEMBER 30, 2020

The math is simple: more orders over time equals more sales. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. Use these 4 restaurant marketing ideas to boost repeat orders at your restaurant. to get them to order again.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

ChowNow

JANUARY 25, 2022

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 179

Technology Mobile Ordering Customer Service Food Order 179

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. It’s helping employees track orders, serve quality food, and prioritize customer service. Cashiers, cooks, and other QSR crew members. Fast forward to 2022.

Food 176

Food Food Safety Front of House Fast Casual 176

Focus POS

MAY 28, 2020

Rotate shifts in order to minimize employee exposure to one another. Consider halving your staff into A day shifts and B day shifts in order to reduce the number of coworkers they each come into contact with when they come into work. . Download Now: Pandemic Preparedness Guide for Restaurants. Make masks a must.

Online Ordering 129

Online Ordering Inventory Cash Management Download 129

Deliverect

FEBRUARY 20, 2020

Don’t forget to download our practical checklist for getting started with food delivery! #1 Even though online delivery restaurants have a greater reach than their brick-and-mortar counterparts, it’s still important to consider the needs of your target audience in order to ensure a consistent inflow of orders.

Delivery 125

Delivery Online Ordering Social Media Transportation 125

7 Shifts

NOVEMBER 1, 2022

Download now. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Download now. Since videos don't play on a user's feed by order of post date, you can share many videos about the same topic or using the same trend. Social media marketing.

Seating 221

Seating Email Marketing Marketing SEO 221