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Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment. Employees classified as exempt from overtime must meet specific criteria, such as executive or administrative duties.
A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. Update Your Employee Handbook Your employee handbook sets the tone for your culture by establishing expectations and aligning your team toward a common goal and vision.
Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. Prioritize Staff Training : Restaurants should prioritize structured alcohol service training to ensure employees can effectively identify and mitigate risks.
Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. This committee can ensure that legal compliance and insurance requirements are built into everyday operations.
It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.
To gain insights on what operators can do to prevent outbreaks, Modern Restaurant Management (MRM) magazine turned to Christine Schindler, CEO and Co-Founder of PathSpot, a digital health and safety system designed to effectively eliminates the spread of foodborne illness throughout the entire food cycle.
To help you understand this emerging threat and learn how operators can protect their bottom line, Modern Restaurant Management (MRM) magazine consulted Doriel Abrahams, Principal Technologist at Forter, a leader in e-commerce trust and fraud prevention. How should operators better inform themselves about AI concerns for their business?
Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.
The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.
As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. A strong structure built on a legal framework will guide your brand to grow thoughtfully, efficiently and without operational setbacks.
.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. If you haven’t already, prioritize updating your restaurant’s existing policies and operating procedures in writing. Employee well-being.
The lowest ratings are related to the digital experience, which also shows the most deterioration. The chain’s documented emphasis on training shows in its strong performance on service quality and value. Still, the food and service metrics are quite high.
For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.
” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. .” ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. Is It Worth It?
No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work. In addition, you can educate employees about the risks associated with travel plans.
For over 60 years, there had been no meaningful updates regarding joint employer status, leaving many franchisors and similarly situated parties wondering – is my entity liable as a joint employer for my franchisee’s/affiliate’s acts relating to employees? Determination of employee’s rate and method of payment.
The pandemic – and related travel disruptions – meant that in-person audits were largely paused, yet food businesses still needed the inspections and data to ensure compliance and remediate risks. Often, employees dread visits from in-person auditors, thinking they will “get in trouble” for any safety infractions.
With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches.
In April 2020, Congress implemented the PPP program offering businesses forgivable loans to cover costs associated with payroll or certain other operating costs, like mortgage payments or utilities, for a period of 24 weeks (the covered period). Reducing employee salaries by no more than 25 percent during the covered period.
Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.
Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Let the public see that you care about their safety and that of your employees.
Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. All of which could occur during prolonged periods of non-operation. Train Employees to the Written Plan.
The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. Quick Service Meets Compliance QSRs face significant challenges in maintaining high levels of food safety, with 28% of QSR operators citing food safety as their top challenge.
Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties. If an employer is a repeat offender or makes the same error with more than one employee, these fees can climb even higher.
The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.
This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.
The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations. restaurant operations.
The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. As an example, a private equity-owned restaurant group might qualify for the PPP by having fewer than 500 employees per location. Employee Retention Credit. 10 million.
Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. This is where developing a comprehensive restaurant operations plan comes in. This is why 62% of managers feel burnt out , especially on days leading to peak seasons.
We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” .” “Today begins the independent restaurant revolution,” Robbie Earl elaborates. Contest Details.
no wonder restaurant operators have been chasing liquidity by cutting expenses internally and turning to credit markets in a bid to outlast the impacts of the pandemic. Fail to pay rent and you’ll soon cease operating. Employees are a key asset to survival during the pandemic. Think of your landlord as a lender, too.
Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Chat —Managers and staff can chat one-on-one or in groups to discuss work-related topics in a secure app—and keep their personal life separate. Whenever there are mistakes, it gets documented.
The upcoming section details these costs across two categories: restaurant startup costs and operating costs. Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses.
With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. When to Move On.
Master the Menu Before Multiplying It Before you even think about duplicating your operation, you need a menu that’s not just tasty but also replicable. Earning a business management degree helps you build expertise in leadership, operations, and project management — critical skills for scaling any venture.
All of them have asked us for help in saving their businesses and helping their employees. The income loss covered may be due to disaster-related closing of the business facility or from the loss of a key supplier that is itself shut down. Document Everything. This is the time to start keeping a journal.
Integrates with POS systems for seamless operations. Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant. Restaurant payroll in minutes, not hours The restaurant industry is known for its fast-paced environment, unique operational challenges, and diverse workforce.
This research will dictate your hours of operation and pricing plans! So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. View your lean plan as an ever-evolving document you can revisit, and revise, as new information surfaces. Find the Right Location.
Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025.
The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Reaching every employee can be a logistical challenge. Many operators start this process in September, but this isn’t required.
However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.
In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.
Each point-of-sale partner is helping in different ways – from providing a fully integrated application experience, to building pre-packaged point-of-sale documentation, to holding interactive webinars. Providing educational resources dedicated to answering questions small businesses have related to the RRF.
Features to Look for in a POS System for Payroll Key Payroll Features in POS Systems When choosing a POS system to manage payroll, you’ll want to prioritize specific features that ensure smooth and accurate operations. For starters, time tracking should be robust – covering employee hours, breaks, and overtime with precision.
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