ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events

ChowNow

JUNE 27, 2025

Restaurant review sites aren’t just for diners—they’re also savvy tools for restaurant operators to gather customer feedback and help control the narrative around their dining experience. Google also pulls in data like price range, categories ( like “brunch” or “outdoor patio”), your star rating, busy times, and snippets from reviews.

Website Management

Restaurant Clicks

JULY 18, 2025

Portions are generous, and prices are reasonable, making it a practical spot for both quick meals and family outings. The setting is casual and pet-friendly, with outdoor seating that makes it easy for people to bring their dogs. The service is fast, the portions are filling, and the prices are fair, which keeps regulars coming back.

Seasonal Menu

Restaurant Clicks

JULY 28, 2025

Across the state, you’ll find places that have been smoking meat for generations, often using methods passed down in the family. Many of these spots are simple, no-frills, and focused on doing one thing right. What makes Kentucky BBQ stand out is the pride behind it. Each pitmaster has their own approach, and the results speak for themselves.

Fast Casual

Restaurant Clicks

JULY 23, 2025

Fried pies and other rotating desserts are also available, adding a sweet option for those dining in or taking out. Arkansas is known for its deep roots in barbecue culture. Across the state, you’ll find small shacks, roadside joints, and local hangouts where the smoke never stops and the flavors stay true to tradition.

Back of House

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual

Lavu

JUNE 6, 2025

With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions.

Loyalty Program

Restaurant Clicks

JULY 24, 2025

The food is served quickly, and portions are moderate, offering a balanced value for the price. Oklahoma has deep roots in barbecue, and it shows in how seriously people take it here. Across the state, you’ll find all kinds of BBQ spots that locals swear by. This article brings together 30 of the best barbecue places in Oklahoma.

Fast Casual

EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Many cities have all but nixed their outdoor dining programs, and there hasnt been a push to make the air indoors any safer.

Food Supply

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management

EATER

FEBRUARY 24, 2021

In a time when outdoor heating can be the difference between a restaurant surviving the winter or shuttering for good, these lamps, as the thief likely knew, were more valuable than cash. Many restaurants already had to buy heaters at inflated prices, given the increased demand as temperatures started dropping last fall.

Outdoor

Modern Restaurant Management

AUGUST 7, 2020

They must also have ventilation protocols, such as increased outdoor air, reduced re-circulation, longer system run times and frequent filter checks.” ” New York has just recently reopened restaurants for outdoor dining only. ” The short answer is – it depends.

Outdoor

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Post a picture to Google My Business of “2020 Hours” Callers just want to know you’re open and what type of dining is available. That tables are too close.

Marketing

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. For others, outdoor dining and alcohol-to-go are becoming table stakes. million by the end of 2023.

2023

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. are figuring out how to adapt to a season that’s traditionally brutal for the industry.

Outdoor

Modern Restaurant Management

OCTOBER 31, 2022

Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. This was particularly true for restaurants as dining preferences shifted dramatically throughout these last two years. Expand or Create 'Warm' Outdoor Dining Space. Get Ready Early.

Outdoor

Modern Restaurant Management

OCTOBER 16, 2020

This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.

2020

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. For part two, click here. A tightly integrated technology strategy will be key to workplace satisfaction and profitability.

2023

ChowNow

OCTOBER 14, 2020

We went from about a split of 20 percent takeout and 80 percent dine-in to 80 percent takeout and 20 percent dine-in. I didn’t really like their pricing models, with the high fees, or how they treat their guests when it comes to a complaint. We didn’t have outdoor seating at that moment.

Online Ordering

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. Don’t be afraid to increase price.

2023

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated.

Pricing

ChowNow

JANUARY 6, 2021

Make sure your online ordering partner follows a more sustainable pricing model, like a flat monthly fee , so you keep your profits. Even as the bulk of your customers return to indoor dining, many will continue to rely on delivery–for some, due to a desire for added convenience and for others, out of concern for safety. .

2021

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

2021

Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states.

Cash Management

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. So, we slashed four-to-seven percent off wholesale prices, which is a significant price cut. Now we are expanding our focus.

Retail

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. For fine dining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Table turnover rate.

Point of Sale

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining

7 Shifts

AUGUST 6, 2021

Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Tools to Help Restaurant Forecasting.

Seasonal Menu

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021

Modern Restaurant Management

APRIL 26, 2021

As the effects of COVID-19 subside, the industry is expected to continue growing as consumers increase spending on discretionary purchases, such as outdoor dining, outdoor events, and travel, including hotel stays. While we remain in the grey area, the state of the restaurant and hospitality industry is particularly unknown.

Hospitality

The Rail

APRIL 14, 2023

Updating the look so you can justify a price bump for food. Some larger, 900-square-foot dining rooms could be close to $180,000. Restaurant Upgrades to Consider If you’re looking to add new features to your restaurant, then there are many design ideas you may consider, including integrating the outdoors into your bar.

Social Media