Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. ." Tock's origin story is all about problem solving.

Reservations

Restaurant Business

JUNE 20, 2025

at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun. of sales in the quarter.

Delivery

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). The knee jerk reaction is to rely on technology to save us. Theres plenty of fear and loathing going on in the restaurant business. There are problems, right now, without answers.

Fine Dining

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

License

Modern Restaurant Management

JUNE 18, 2025

Music and dining are all about expectations. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. When someone goes to a nightclub or live music night at a bar, the expectation is that it will be loud and they may have to shout to be heard.

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can increase revenue.

Loyalty Program

7 Shifts

NOVEMBER 25, 2024

There will *always *be something your staff can do to enhance a patron’s dining experience. As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed.

Mobile Ordering

Modern Restaurant Management

JANUARY 31, 2025

These experiments, largely rooted in technology solutions, will be focused on increasing their efficiency while also deepening their customer relationships. These experiments, largely rooted in technology solutions, will be focused on increasing their efficiency while also deepening their customer relationships.

Marketing

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience

ChowNow

MARCH 13, 2025

Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins. But what if all your food delivery apps were in one place? Manual entry leaves room for more errors.

Delivery

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations

The Rail

DECEMBER 2, 2024

This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. from 2023 to 2030.

Delivery

Culinary Cues

MAY 1, 2025

The same can be true for the quality of purchased meats and fresh fish, an expanded wine list, broader selection of regional beers, an upgrade to quality coffee and tea, or even improving the sound system in dining rooms. Can there be too much competition? However, the benefits of appropriate competition are quite pronounced.

Fine Dining

Squirrel Systems

MARCH 5, 2025

As we look ahead to 2025, the restaurant industry is poised for significant transformations driven by consumer preferences, technological advancements, and a heightened focus on sustainability. bhg.com Immersive Dining Experiences Dining is becoming more about the overall experience. Expect dishes incorporating adaptogens (e.g.,

2025

SpotOn

APRIL 14, 2025

With enhanced automation, smarter financial tools, and expanded integrations, these advancements reflect SpotOn’s ongoing commitment to providing technology that helps restaurants operate more efficiently, maximize revenue, and deliver exceptional hospitality.

2025

ChowNow

MAY 23, 2025

The truth is that the average restaurant profit margin is razor-thin, leaving almost no room for error. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. added up to $60,000.

Point of Sale

ChowNow

FEBRUARY 21, 2025

With 76% of operators saying using technology gives them a competitive edge, these mobile tech tools are no longer a nice-to-have but an absolute necessity to stay competitive with restaurants in your area. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025

ChowNow

APRIL 11, 2025

Slim and stylish is fine, but in a restaurant, function beats form every time. Tablets are everywhere in restaurants these days, and with good reason. Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. Lets break down what to look for in a restaurant tablet.

Front of House

The Rail

APRIL 10, 2025

These efforts offer a dining experience thats informed and easy to navigate. How Technology is Making Supply Chains More Visible Supply chain transparency is an important competitive advantage for restaurants today, allowing restaurants to build customer loyalty, improve risk management, comply with ethical standards, and attract new markets.

Food Supply

ChowNow

MARCH 27, 2025

Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Most operators aim for food costs to be around 28-35% of the menu price, though this can change from restaurant to restaurant.

Pricing

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Patios can be quite lucrative. Decorate walls, fences, and overhead structures with vibrant plants. Live music.

Seating

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits.

Customer Experience

Lavu

FEBRUARY 28, 2025

POS systems are transforming dining by making personalized experiences easy and efficient. This means menus can be updated to reflect what people actually want, making the dining experience more engaging and relevant. Learn more in our latest post: How POS Systems Enable Menu Personalization.

POS

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. A well-designed menu that not only improves the dining experience but also boosts the bottom line. Peak time orders : Fine-tune inventory and pricing for busy periods.

Design

Lavu

NOVEMBER 30, 2024

How Technology Helps : POS systems track costs, reduce waste, and improve menu performance. By diving into ingredient-level data and overall menu trends, they can fine-tune offerings to improve profitability. Key Metrics to Watch : CoGS, portion control, waste rates, and menu pricing.

POS

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue.

Online Ordering

Lavu

APRIL 4, 2025

favorite dishes, dining frequency). What Youll Learn About Personalized Restaurant Marketing Collect Data : Use the right POS systems , loyalty programs, and feedback forms to gather customer insights (e.g., Segment Customers : Group customers by behavior, preferences, or occasions (e.g., VIP spenders, vegetarians, or birthday celebrations).

Marketing

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

Hotels

Lavu

JULY 18, 2025

In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. This eliminates the hassle of waiting in lines or for servers to take orders, tackling one of the most common delays in dining experiences. times faster than traditional methods.

POS

PathSpot

OCTOBER 31, 2024

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

Food Safety

Lavu

NOVEMBER 29, 2024

When choosing technology providers, go for those with a track record in accessibility. These insights help you measure success and create a better dining experience for everyone while staying compliant with accessibility guidelines. Restaurants must ensure their digital menus are usable by everyone, including the 61 million U.S.

2024

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine.

Mobile Ordering