Modern Restaurant Management

OCTOBER 22, 2024

Even if these were unintentional, this individual would still be subject to fines and a loss of trust with staff. When restaurant owners get it wrong, it could lead to fines, broken trust among employees—as with the examples above—and even jail time for more egregious violations. Quit rates have also fallen since then.

Restaurant Law

Modern Restaurant Management

JANUARY 22, 2025

Unfortunately, this often results in headaches, lost revenue, and extended downtime However, 3D modeling and design technology are ushering in a much-needed revolution in managing renovations, giving a much-needed solution for simplifying the process. They thought it reduced miscommunication and redesigning in the planning stage.

Design

Modern Restaurant Management

MAY 9, 2025

Introduction: The Charm of French Bistro Culture At the heart of French bistro culture lies an effortless charm that transforms dining into something personal and profound. Unlike larger, formal dining establishments with starched linens and sprawling menus, bistros offer a relaxed intimacy that swaps stiff elegance for a warm, lived-in feel.

Fine Dining

Modern Restaurant Management

JULY 28, 2025

There is reason to be optimistic about the state of modern dining. As reported by Modern Restaurant Management , demand is there and there are trends that can direct restaurants can focus on to ensure they keep pace. Consistency for the customer also means clarity for operations.

Menu

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

Operations

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. Customers who dine in are by far the most satisfied (despite the score slipping 1 percent to 83).

Loyalty Program

Modern Restaurant Management

JUNE 18, 2025

Music and dining are all about expectations. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. Addressing Music Issues The most common problem is that managers/staff forget to turn the music on at the start of the day. Either way, it’s a win.

Loyalty Program

Modern Restaurant Management

MAY 2, 2025

To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management. These technologies minimize errors and improve order accuracy, while AI-powered scheduling optimizes workforce management.

Technology

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

License

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). Theres plenty of fear and loathing going on in the restaurant business. Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? This is true for every business.

Fine Dining

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024.

2024

Modern Restaurant Management

JULY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features rewriting the rules of seasonal marketing, snack wrap traffic driver, GLP-1 use impact on F&B, and restaurant marketing challenges. More than half of those coping with food cost inflation this year are seeing a 1 percent to 5 percent increase.

2025

Modern Restaurant Management

DECEMBER 20, 2024

Music can play a role to enhance the dining experience, setting the mood and complementing the menu and design. A made-for-business streaming service ensures restaurants are playing legal music, enables operators to enhance the customer experience and eliminates the danger of hefty fines.

License

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage.

Mobile Ordering

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024

EATER

APRIL 11, 2025

Daron English Communal dining is all the rage. It would be one thing if I could whisper and gossip with the group I was dining with that night about the odious man across the room. Diners gather at one of chef Kendall DaCostas supper clubs. What if youre seated next to someone who sucks?

Fine Dining

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. So much data is generated at every point within a restaurant, whether fast casual or fine dining. Data, Data, Data.

2025

Goliath Consulting

MAY 26, 2025

That could be a photographer, a videographer, an influencer, or someone who can manage your social channels from strategy to execution. A trendy, fast-casual spot will likely need very different content than a fine dining experience. Thats where a skilled content creator comes in. But not all creators are the right fit.

Hiring

Modern Restaurant Management

JUNE 25, 2025

If We Have an Opportunity for Curbside Dining, is that Space Considered our Premises? Specifically, you will want to ensure your liquor liability, general liability, and umbrella policies are in place and ready to protect you if problems arise in your outdoor dining area.

Insurance

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S.

Marketing

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Time Management: 80% of tasks completed often come from 20% of the effort. Wealth Distribution: 80% of wealth is often held by 20% of the population.

2025

ChowNow

JULY 25, 2025

It flags inefficiencies in your kitchen, purchasing, or inventory management. Tighten your inventory management, train your team on FIFO (first in, first out), and prep in smaller batches if spoilage is a problem. How To Track And Manage Your Food Costs Over Time Knowing how to calculate food costs is just the first step.

Food

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. Lets break down why managing them all at once is so frustrating.

Delivery

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

2025

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded. Whats the food in Sri Lanka like?

Hotels

ChowNow

JULY 11, 2025

Smart menu design uses categories to break choices into manageable parts—Appetizers, Salads, Mains, Sweet Dishes, etc.—so Good example: A fine dining restaurant using just five clearly defined sections—Small Plates, Mains, Sides, Desserts, and Beverages. Aim for no more than 5 to 7 main menu categories to keep things manageable.

Menu

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. Labor Costs After food costs, labor costs are the second of the two major expenses every restaurant has to contend with. Are you overstaffed on slow days?

Operations

The Rail

DECEMBER 2, 2024

Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. Admin Panel : Order management system to track and manage orders in real time. Inventory management to keep track of stock levels. Staff management tools for scheduling and performance monitoring.

Delivery

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Slim and stylish is fine, but in a restaurant, function beats form every time. Tablets are everywhere in restaurants these days, and with good reason.

Front of House

ChowNow

AUGUST 1, 2025

Influencer marketing sounds like something reserved for big-name brands with massive budgets and full-time social media managers. Whether that’s a selfie with your signature dish or a fun, time-lapse reel of the full dining experience, diners connect with this type of content. With nearly 50% of U.S.

Influencer

Modern Restaurant Management

MAY 22, 2025

Fine dining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere. In the food service industry, branded apparel is a critical extension of your business's identity.

Uniforms

SpotOn

JANUARY 14, 2025

To produce 10+ soups per day, the Soup'd Up kitchen runs like a finely oiled machine. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants. “When you’re a chef-owner, you don't have time to manage the front-of-house,” says Gordon.

Front of House

SpotOn

APRIL 1, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand.

Seating