The Rail

JUNE 30, 2025

But before you open that second dining room or launch a new concept, you’ve got to get your house in order and understand what it really means to grow without burning the whole thing down. Track employee performance over time. Document everything: opening checklists, cleaning protocols, customer service scripts, escalation procedures.

Education 130

Education Food Supply Seasonal Menu Point of Sale 130

Lavu

MAY 2, 2025

Make sure to document ingredient sources, standardize recipes with allergen labels, and double-check the accuracy of your data against supplier information. These menus not only save staff time but also let customers instantly access accurate allergen details, improving their dining experience.

Allergens 78

Allergens POS Management Management 78

Paper Chase Accountancy

MAY 30, 2025

Vendor Disputes: Without proper documentation of invoices and payments, disputes with suppliers can escalate, damaging relationships and potentially disrupting supply chains. Tip Tracking: Record all tips, whether cash or credit card, for each employee. Ensure compliance with IRS reporting requirements for tipped employees.

Bar 52

Bar Cash Management Point of Sale Back of House 52

EATER

FEBRUARY 12, 2025

For restaurants, spaces like the bar and dining room count as public places, because anyone from the general public can enter, says Hahn. were too informed. Theyre keeping their children home from school. People in the neighborhood are talking about it. It just creates a lot of chaos, and they need to be held accountable.

Document 339

Document Employee Relations Restaurant Law Government 339

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

JUNE 8, 2020

states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone.

FOH 507

FOH BOH Employee Relations Food Safety 507

Modern Restaurant Management

MAY 6, 2021

With strict government health lockdowns in place, dining out became a thing of the past. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Dining shifted outdoors, inside tents or into bubbles.

Kitchen Safety 474

Kitchen Safety Guest Recovery Employee Relations Technology 474

Modern Restaurant Management

APRIL 27, 2020

The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in. The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Employee health. Download the full guidance, here.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. In July, 47 percent couldn't hire enough employees. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada. Hiring Crisis Facts.

2021 447

2021 Retail Online Ordering Loyalty Program 447

7 Shifts

JULY 31, 2020

Feeling inspired (like many restaurateurs do) by their love of hosting dinner parties and making fresh pizza, they decided to go into the pizzeria business in their hometown of San Antonio, Texas. Making fresh pasta, making pizza for people from scratch. And so we sold our house in New Mexico and we bought a failing Pizzeria in 2014.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Let the public see that you care about their safety and that of your employees.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

JULY 15, 2020

The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. Before rushing to any conclusions, examine your own documented processes. Nowhere is this more evident than within the restaurant industry.

Employee Relations 335

Employee Relations Take-out Customer Experience Operations 335

Modern Restaurant Management

SEPTEMBER 5, 2024

The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike. The recording of completed work and collection of data serve as an essential tool for QSRs to maintain a safe facility for employees and customers alike.

Operations 221

Operations Food Safety Audits Customer Service 221

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

SEPTEMBER 16, 2024

Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. Pre-sale checklist for selling a restaurant Before you find a buyer, you should be ready to provide potential buyers with your business’s financial and legal documents.

2024 195

2024 Document Cash Management Point of Sale 195

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. You can also give employee discounts, which can be extended to immediate family, paid time off, and bonuses.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. On one hand, he misses the neighborhood he grew up in. In the video , S.K.Y.’s

2010 363

2010 2013 Back of House Small Business 363

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. Although reducing your staff’s turnover rate is vital to controlling your restaurant’s labor cost, maintaining your restaurant’s compliance with accurate labor documentation is equally imperative. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Curry Up Now Secures Investment. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

7 Shifts

JULY 1, 2024

From choosing a concept and securing the necessary documentation to hosting your grand opening, we've outlined the complete process of opening a bar. Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR purchased Zynstra for approximately 100 Million British Pound Sterling. This combination makes sense and we’re excited about what’s coming.”

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. When you reopen dining, what will your customers require in addition to the normal medical guidelines? Barclays expects approximately 10 percent of U.S.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

7 Shifts

JULY 20, 2024

For example, your restaurant offers a crispy fried chicken dish that’s popular among dine-in customers. As an operator, you must have a firm grasp on your revenue, expenses, and profitability if you want to be part of the 20% of businesses that find long-term success in the industry.

2024 221

2024 Cash Management Inventory Waste 221

Restaurant365

JANUARY 28, 2020

You don’t want too many staff for a quiet dining room, giving you a high labor cost, or too few staff on a full capacity evening, which could lead to poor customer service. It may take a minimum of three employees to run a small restaurant, regardless of sales. Calculating restaurant labor costs. Schedule accordingly.

Inventory 145

Inventory Employee Relations Seasonal Menu Customer Experience 145

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

2021 136

2021 Cash Management Management Management 136

The Restaurant Times

MARCH 31, 2022

If you plan to start a casual dining restaurant in Bahrain, it is a great time to make it a reality. A casual dining restaurant offers a fun-filled calming atmosphere and delicious food in a nominal price range. Opening A Casual Dining Restaurant In Bahrain. It must suit the tastes of both – locals and tourists. . companies. .

Casual 52

Casual Dine-in Tourism License 52

Hot Schedules

APRIL 10, 2020

Whether you are closed temporarily or are adapting to off-premise dining options, operators may have some time on their hands and staff that they may want to put to work – especially if you are expecting to receive Paycheck Protection funds soon. We all want to be back in business and doing what we love.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Bingage

JANUARY 15, 2020

No matter what type of restaurant you are running whether it’s fine dining or a food truck, all need the same efforts to make it call a successful food business. Related Read: Different Types of Restaurant Establishments. What kind of restaurant business you wanna operate, a food truck, cafe/bar, fine dining, quick bites or what?

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Notch

APRIL 11, 2019

That is your employee handbook. Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. . Developing a top-notch employee handbook is one great way to avoid costly employee turnover that dooms many restaurants. .

Document 67

Document Employee Relations Website Management Restaurant Law 67