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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

These figures underline the industry's ardent search for solutions amid persistent staffing shortages and explain the adoption of transformative technologies like Artificial Intelligence (AI) and robotics to alleviate operational strains and redefine guest experiences.

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What Consumers Want? A B2C Checklist

Modern Restaurant Management

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. People want service that is quick, easy, and hassle-free.

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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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The Restaurant of the Future

Modern Restaurant Management

Over the next decade, technology and data will become a greater focus for restaurants as they adapt to growing consumer expectations in the on-demand world. Nutrition and Sustainability Will Drive Menus. Sustainable sourcing and transparency will continue to grow in focus for consumers over the next decade.

2030 385
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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474