article thumbnail

Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. For instance, a guest may want to order a specialty cocktail during their meal, but without being able to peruse the menu, they may decide to forgo it.

article thumbnail

How to Write a FAQ or Frequently Asked Questions page for a Restaurant or Cafe

Ken Burgin

Do you have outdoor seating available? Are highchairs or booster seats available for young children? What other dietary needs and preferences do you accommodate? Are there choices for children on the menu? What is the menu for light meals and snacks? Is there seating available for studying or work?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Running a cafe with style, sustainability and kindness – a conversation with Tania Lodi

The Restaurant Times

Tania shares some key lessons on running a cafe business – right from restaurant design to menu design, customer acquisition, and the importance of practicing kindness while running a business. Understanding the concept of a mindful menu . Therefore, a “one-size fits all” menu simply doesn’t work. . Creating a menu .

article thumbnail

Top Restaurants with Private Dining Rooms in Seattle

Restaurant Clicks

The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. With a customizable menu and dedicated server, the experience is quality. For a sit-down dinner, the room holds twenty-eight people, and the menu is served family-style. Make a Reservation. Aerlume Seattle.

Dine-in 112
article thumbnail

Where to Get Sushi in the East Village

Restaurant Clicks

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! Other popular menu items include the spider roll and the Boston roll. Dining is a cultivated experience crafted by the chef, so no traditional menu is necessary. Best Sushi in the East Village.

article thumbnail

How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. So how do we develop vital customer service?

article thumbnail

Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. Send them personalized offers, discounts or promotions tailored to entice them to bring guests to the “slow times.”

Seating 178