7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Through the information that you gain from reservations, you can create guest profiles and save guest preferences, like dietary restrictions or favorite dishes.

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

ChowNow

JANUARY 23, 2025

Allow dietary restrictions or preferences at booking, but keep the courses a surprise. 9) Industry Night An industry night is a special evening dedicated to hospitality workers and professionals, offering them exclusive discounts, perks, and a relaxed environment to unwind after their shifts.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Open for Business

JUNE 9, 2023

Restaurant complaints are unavoidable in the hospitality industry. Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. It’s just a fact of life. The customer is not always right.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Squirrel Systems

JUNE 11, 2025

In today’s hospitality landscape, guest expectations are higher than ever. Personalized Service with Integrated Guest Data Modern POS systems for hospitality integrate with CRM, loyalty, and reservation platforms. This allows staff to access guest profiles, including past orders, allergies, and preferences.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Modern Restaurant Management

DECEMBER 28, 2023

Personalized Menus : AI algorithms will analyze preferences and dietary restrictions to provide diners with menus tailored to their tastes. The ability to gauge real-time customer satisfaction is a game changer for restaurants aiming to adapt and thrive in an evolving market.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

JULY 14, 2020

The goal of the Resetting America course is to help small businesses in the hospitality industry not only stay open but thrive during and after the pandemic. The company currently serves more than 500 hospitality customers in categories such as fine dining, fast casual, breweries, food halls and hotels.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. Offering eco-conscious dining options will not only appeal to these guests but also position your property as a responsible leader in the hospitality industry.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

Modern Restaurant Management

DECEMBER 28, 2023

Diversified Hiring – and Tech That Works for All Employees The pandemic decimated the hospitality workforce; as the industry returns to “normal,” major socio-economic shifts drive an influx of new service workers that trend older while the experienced staff leaves the industry.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

OCTOBER 16, 2019

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t. in 2020. .”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

JANUARY 3, 2024

." – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

MAY 30, 2025

This transition towards healthier options has benefited QSRs in bringing a wider base of customers, such as those with a focus on nutrition and dietary needs. The need for nutritional transparency has also led fast-food chains to list calorie counts and offer personalized meal options.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. The longer they were out of work, the harder it was for either to imagine going back to the status quo that had defined their lives in hospitality. What would it take? The answer to that question is HAGS.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

JANUARY 12, 2022

46 percent would love to manage their dietary preferences with their favorite establishments. Illinois reports a +85 percent year-over-year increase in sales velocity in the week to January 1, largely due to the stringent COVID-19 restrictions which were in place at the start of 2021. Sales velocity is now 0 percent vs January 4, 2020.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 27, 2024

The expectation for advanced planning reminds hospitality operators to market holiday offerings early, while diners are making their celebratory plans. Top Concerns : Nearly 30 percent expressed some worry about personalized ordering experiences, and nearly 40 percent wouldn't trust AI with dietary restrictions.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 6, 2020

“At CPK, we take great pride in sharing our passion for California-style pizza, fresh and creative ingredients and best-in-class hospitality with our guests around the world,” said Jim Hyatt, CEO of CPK. locations, whether joining us on vacation or business travel. .” Real Famous BBQ Debuts.

Franchise 383

Franchise Franchising Fast Casual 2019 383

QSR Automations

JANUARY 31, 2025

In the ever-changing world of hospitality, efficiency is the name of the game. Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. Thats where the integration between ConnectSmart Kitchen and ConnectSmart Host comes in.

Waste 52

Waste Front of House Operations Back of House 52

Hot Schedules

NOVEMBER 3, 2021

Thanks to working from home and lockdowns during the pandemic, diners are making more homecooked meals, a trend that will likely continue even as businesses continue to reopen in-person offices and global lockdown restrictions ease. Ensure you are adding key dietary, intolerance, and nutritional info on menus, websites, and food packaging.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

DECEMBER 16, 2019

Tripleseat released its first "Event Professionals Career" report, which compiled data from over 200 event planners in the hospitality industry to better understand the career of an event professional. Family members with different dietary requirements can have different meals (22 percent). Fewer arguments (16 percent).

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Restaurant Clicks

SEPTEMBER 14, 2021

It’s a very memorable experience with warm hospitality to top everything off. People with dietary restrictions are sure to find something delicious they can enjoy along with the other members of their party. Finish the meal with creative desserts like their brown butter pecan blondie. Make a Reservation. Copperhead Grille.

Dietary Restrictions 139

Dietary Restrictions Vineyard Online Ordering Reservations 139

Restaurant Clicks

NOVEMBER 7, 2021

They’ll happily explain any dish to you and make dietary modifications if need be. If you have any allergies or dietary restrictions, the staff is more than willing to accommodate you. They’ll be happy to explain menu items to you and adhere to any dietary restrictions that you might have. I love their salmon.

Dietary Restrictions 144

Dietary Restrictions Seasonal Menu Online Ordering Reservations 144

Restaurant Clicks

SEPTEMBER 8, 2021

They can also take dietary needs into account, so simply tell the staff if you have any allergies or aversions. Dietary restrictions are no problem either, and the chef can customize most dishes. Expect white-glove service at Skylon Tower, and their staff will customize your dish to cater to dietary restrictions and needs.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

SEPTEMBER 5, 2021

Located on Grandview Avenue, this restaurant is excellent for visitors interested in enhanced hospitality and classic food with a modern touch. They also offer gluten-free pasta for customers with specific dietary needs or preferences. Altius serves high-quality, seasonal-inspired dishes using organic and local products for every dish.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Apicbase

MAY 21, 2024

Understand your target audience Define your audience’s demographics, dining occasions, and dietary preferences to create a menu that caters to their needs—considering regional tastes and preferences to ensure a good fit if expanding into a new market.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Squirrel Systems

OCTOBER 19, 2023

“Conversational ordering” in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly. PART 1: CONVERSATIONAL ORDERING, WHAT IS IT & DOES IT HAVE A PLACE IN TABLE SERVICE?

Ordering 52

Ordering Dietary Restrictions Customer Service Customer Experience 52

Open for Business

OCTOBER 8, 2024

How Pre-shift reports work: Before every shift, you’ll get an email with a rundown of your upcoming reservations, including total covers and revenue projections, guests’ special requests and dietary restrictions, and reservation notes and guest history.

Dietary Restrictions 60

Dietary Restrictions Seasonal Menu Reservations Cash Management 60

The Restaurant Times

NOVEMBER 15, 2021

Source: Hospitality Staffing Solutions. Some point-of-sale systems allow you to record notes about your customers’ preferences, dietary restrictions, and other pertinent information. Bartenders should never probe into their customers’ personal affairs, but they should be willing to listen. Training And Barback .

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Restaurant Clicks

NOVEMBER 17, 2021

Atlanta, Georgia, is a special city that’s known for its diverse musical genres, southern hospitality, and numerous activities for locals and tourists alike. The hospitality, great taste, and variety of toppings make this restaurant a winner. Hospitality is the key at MTH. How can you sum up the way MTH makes you feel?

Online Ordering 148

Online Ordering Fast Casual Food Order Seasonal Menu 148

Squirrel Systems

OCTOBER 2, 2023

Many hospitality businesses already operate over a variety of channels. The restaurant industry has been less inclined to embrace omnichannel strategies, although some sectors, notably quick-service restaurants, have been more enthusiastic about the approach.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Touch Bistro

MAY 31, 2021

You’re also in the business of hospitality. Preferences : Including dietary preferences (vegan, vegetarian, etc.), Preferences : Including dietary preferences (vegan, vegetarian, etc.), A restaurant CRM is key to getting to know your customers and personalizing service at scale. allergens (soy, gluten, dairy, etc.),

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

EATER

AUGUST 16, 2023

And after time spent interacting with a server, a person who is asking about your preferences, dietary restrictions, and checking in on your meal, it feels weirdly impersonal. But I’m a sucker for hospitality, and waiting for my phone to update and to accept new terms of service is just not a pleasant way to end a meal.

Dietary Restrictions 246

Dietary Restrictions Dine-in Presentation Take-out 246

Mad Mobile

FEBRUARY 5, 2024

Customers today want to know that their dietary needs are cared for and that they won’t be tempted by stray carbs. This level of flexibility creates a future-proof hospitality experience suited to the times. Satisfy picky preferences with easy menu mods Medium well. No wait, a salad. You know, I’ll just have the fries.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Restaurant Clicks

DECEMBER 1, 2021

The Veggie Village is near the Palo Verde Animal Hospital, not too far from the Arizona Canal. The servers will even help you navigate the menu according to your dietary restrictions. Veggie Village. 1255 E Northern Ave, Phoenix, AZ 85020 Phone: 602-944-1088 Visit Website. The service is over the top.

Online Ordering 140

Online Ordering Back of House Food Order Fine Dining 140

The Restaurant Times

NOVEMBER 17, 2021

This is especially crucial for those with allergies or dietary restrictions. In the current times, the safest way for your customers to enjoy your food and hospitality is through online ordering. When the customer is in charge, they have a better grasp of what they are doing. Source: Nibblematrix.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Aaron Allen & Associates

FEBRUARY 2, 2019

Compass, Aramark, and Sodexo are all leading contract foodservice operators which service airports, hospitals, stadiums, and arenas around the world. About Aaron Allen & Associates: Aaron Allen & Associates works with leaders of global foodservice and hospitality companies on strategic issues. In the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Consumer Goods 64

Restaurant Clicks

DECEMBER 1, 2021

The Veggie Village is near the Palo Verde Animal Hospital, not too far from the Arizona Canal. The servers will even help you navigate the menu according to your dietary restrictions. Veggie Village. 1255 E Northern Ave, Phoenix, AZ 85020 Phone: 602-944-1088 Visit Website. The service is over the top.

Online Ordering 88

Online Ordering Back of House Food Order Fine Dining 88

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. menu tailored to dietary preferences). Data for Personalized Dining.

2020 472

2020 Food Safety Hotels Dine-in 472