Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. and ultimately, they still may need to alter it from the menu options set aside for those restrictions.

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Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Spurred by the explosion of off-premises and delivery during the pandemic, virtual brands offer many benefits to both brands and consumers.

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Modern Restaurant Management

JANUARY 10, 2024

This pressing need for innovation propels the industry to seek avenues that not only overcome current hurdles but also elevate guest experiences to unparalleled heights. Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders.

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Hospitality Operations Dietary Restrictions Customer Experience 491

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

DECEMBER 26, 2023

These innovations were pivotal in safeguarding the safety of customers and foods. Evolving Consumer Expectations – Consumer expectations continued to evolve in 2023, particularly in the areas of transparency, ethical sourcing, and dietary preferences.

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Dietary Restrictions Food Safety Food Supply Food Truck 311

7 Shifts

NOVEMBER 15, 2024

How would you recommend menu items to guests to enhance their dining experience? How do you handle special dietary requests or food allergies? Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. What did you do? What restaurant tools have you used?

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Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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Fast Casual Food Point of Sale Mobile Ordering 252

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

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Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

NOVEMBER 6, 2019

As off-premises traffic and sales continue to accelerate, consumers will place a heightened importance on experiential dining for on-premises occasions. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. The restaurant of the future will be smaller in size.

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2030 Dietary Restrictions Recruiting 2018 386

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

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2024 Dietary Restrictions Customer Experience Customer Service 311

Modern Restaurant Management

JANUARY 13, 2020

Tenzo said this appears to occur when the restaurant has a larger variety of vegan dishes, showing that people like to have a choice of meals when dining out instead of just one or two options. The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items.

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Dietary Restrictions Fast Casual Menu Tip Distribution 476

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

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Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Goliath Consulting

JUNE 8, 2023

Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge. Focus on sourcing fresh, high-quality ingredients and engage the expertise of skilled chefs who can create captivating and innovative dishes.

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Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 333

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

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Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

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2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 27, 2024

Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. Economic Uncertainty (52 percent) 3.

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Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” CPK Heads North.

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Franchise Franchising Fast Casual 2019 384

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This immediate transmission can streamline kitchen operations, reduce errors, and ensure a smoother dining experience.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Modern Dining. What Hotel Menu Trends Will Define 2022? b3lineicon|b3icon-tray|?|Tray.

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Hotels 2022 Menu Tip Distribution 148

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. Together, these systems: Prevent overproduction by tying kitchen output to dining room activity. In the ever-changing world of hospitality, efficiency is the name of the game.

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Waste Front of House Operations Back of House 52

EATER

JUNE 29, 2022

The fast-casual dining room at Rowdy Rooster. “There’s always been a context of a fried chicken in India,” says chef Pandya. There’s halal fried chicken, sometimes cooked whole, at stands in Delhi. There’s chicken pakora in Mumbai and Kolkata. There’s red chicken fry in Hyderabad. Fried chicken is part of the region’s culinary fabric.

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Fast Casual Dietary Restrictions Restaurant Law Food Order 246

EATER

SEPTEMBER 10, 2020

Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000. And meetings are hard to arrange during a global pandemic. View this post on Instagram.

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Food Catering Small Business Retail 214

Open for Business

OCTOBER 30, 2024

Do they have any dietary restrictions? Tailoring the dining experience Now that you’ve got all this great data , it’s time to put it to work. For example, you might notice that a particular guest always books a table for two on Friday nights. Do they always order the same bottle of wine?

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Reservations Email Marketing Dietary Restrictions Point of Sale 60

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%.

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Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. The Walrus & the Carpenter. Order Online.

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Dietary Restrictions Seasonal Menu Online Ordering Reservations 144

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. It’s the center of a trend called New Southern Cooking, which has put Southern dishes and ingredients on the culinary world stage. However, that’s not all that Nashville offers. Lockeland Table. They also have great cocktails available for $7. Order Online.

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Back of House Reservations Fine Dining Online Ordering 142

Restaurant Clicks

DECEMBER 20, 2021

Growers, ranchers, and wineries thrive here in vast numbers, and at the heart of it all is the city of Sacramento. As the capital of California, Sacramento has a lot to offer outside of politics. Thanks to its perfect location between the Sacramento and American Rivers, it’s a foodie haven. The Kitchen. Make a Reservation. The Firehouse Restaurant.

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Seasonal Menu Reservations Back of House Fast Casual 125

Restaurant Clicks

JUNE 22, 2021

You may not be familiar with the term “prix fixe menu,” but you’re more than likely familiar with the concept, which has been a staple of both fine-dining and casual restaurants for decades. Either way, customers are guaranteed a dining experience that’s as memorable as it is delicious. Prix Fixe Meaning.

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Menu Fine Dining Dietary Restrictions Seasonal Menu 78

Restaurant Clicks

DECEMBER 6, 2021

Los Angeles, also affectionately known as the City of Angels, is one of the most popular destinations in the United States. People from all over the world flock to the bustling city to see how the stars live. That and to experience the culture of Hollywood. If you’re looking for the best spot to brunch in the City of Angels, you’re in luck.

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Online Ordering Food Order Reservations Seasonal Menu 128

Apicbase

MAY 21, 2024

Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Keeping the menu efficient and customer-focused can create a consistently positive dining experience across your locations. Setting a final menu takes time, because there are many factors to juggle beyond recipes.

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Menu Dietary Restrictions Allergens Seasonal Menu 52

Restaurant Clicks

MAY 24, 2021

As an upscale casual dining restaurant, Acacia has a beautifully decorated interior as well as a spacious outdoor patio. Nestled in Dupont Circle, the Tabard Inn offers a wonderful dining experience attached to their Inn, which offers boutique rooms to guests. There are few other places available to dine at in Washington, D.C.

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Front of House Reservations Dietary Restrictions Outdoor 78

Aaron Allen & Associates

FEBRUARY 2, 2019

Both investment (whether via private equity or corporate venture capital) and long-term planning can and should be modernized to factor in non-traditional threats that may not have been showing up on the corporate radar and assessment of evolving consumer and competitive landscape. In the U.K.

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Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. Lime Venue Portfolio recently released research on how event buyers are more inclined to offer plant-based menus as they become more common and popular among guests.

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