Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience. But precisely, how can you determine what customers want?

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. So, while a ghost kitchen can operate independently from a virtual brand, virtual brands at least need a host kitchen.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

JANUARY 10, 2024

Picture this: robots seamlessly handling food deliveries, teaming up with bussers to safely and quickly clear tables, and astute inventory management. Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

JUNE 17, 2022

Vegan principles, vegan cooking, as well as dining in vegan restaurants have become more and more popular than ever, especially amongst health-conscious customers and animal rights activists throughout the world. Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

JANUARY 13, 2020

Tenzo said this appears to occur when the restaurant has a larger variety of vegan dishes, showing that people like to have a choice of meals when dining out instead of just one or two options. The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

NOVEMBER 6, 2019

As off-premises traffic and sales continue to accelerate, consumers will place a heightened importance on experiential dining for on-premises occasions. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. Nutrition and Sustainability Will Drive Menus.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. Benefits for Foodservice Providers For foodservice providers, the benefits are manifold.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

MARCH 11, 2024

The world of dining and drinking is an obstacle course wrapped in a labyrinth wrapped in a logic puzzle — it’s full of pitfalls, gray areas, and bewildering questions that really shouldn’t even be questions (How do I find the bathroom?) They try to lock you into ordering for yourself. There are some rules to ordering this way.

Ordering 294

Ordering Dietary Restrictions Fine Dining Coaching 294

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. at 20 o’clock.) and keep them.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Travel 297

Travel Food Hotels Loyalty Program 297

Lavu

JUNE 13, 2025

Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025.

2025 78

2025 Dietary Restrictions Kitchen Safety License 78

EATER

JULY 21, 2022

There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We Former New York Times food critic Frank Bruni noted in 2007 that in the late 2000s, menu descriptions changed for a more “ethical purpose. People built a deeper relationship with food during the pandemic.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 6, 2020

We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.

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Franchise Franchising Fast Casual 2019 383

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Stay cool, even if the guest doesn’t.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

ChowNow

JUNE 12, 2024

In today’s competitive restaurant landscape, your online presence is more than just a digital storefront; it’s your direct line to hungry customers eager to place a takeout order, make a reservation, or discover their next favorite local dining spot. Let’s dive in!

Ordering 195

Ordering Dietary Restrictions Online Ordering Food Order 195

EATER

JUNE 12, 2023

Sure, I would always rather support a small business than a fast-food chain. I’d order the soup of the day, no matter what is in it. To be honest, I barely remember the food or the diner itself. It was January 2019. We have used the punch bowl twice. A little farther down the page, I came to find Mountain Quail Cafe.

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

The Rail

OCTOBER 14, 2022

Some people are adopting these diets for health reasons, while others are just curious about how their health might improve by eliminating certain foods and ingredients. It’s estimated that 32 million Americans have food allergies. Of course, no food service business wants to sacrifice quality or taste simply to be allergy-friendly.

Allergens 147

Allergens Management Management Dietary Restrictions 147

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. The result?

Waste 52

Waste Front of House Operations Back of House 52

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

EATER

SEPTEMBER 10, 2020

The Bhallas and countless food entrepreneurs like them are essential contributors to a diverse economic landscape. Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We Familiar customers placed orders, but it wasn’t nearly enough to make up for losing Boston College.

Food 212

Food Catering Small Business Retail 212

EATER

JUNE 29, 2022

Restaurants like New York’s Rowdy Rooster are showing how Indian fried chicken is not just a riff on the Southern American staple Chintan Pandya and Roni Mazumdar, the pair behind restaurant group powerhouse Unapologetic Foods, want you to know that their new fried chicken restaurant, Rowdy Rooster , is not the “McDonald’s version” of Indian food.

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Fast Casual Dietary Restrictions Restaurant Law Food Order 246

SpotOn

MARCH 18, 2024

There's also the quick-service restaurant model, where guests order and pay for simple dishes created right away, similar to the modern bistro. On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98