7 Shifts

OCTOBER 22, 2024

Use it to share updates, special events, or new menu items. For example, you can promote your seasonal dishes or happy hour specials. When done right, it helps keep your restaurant at the top of customers' minds, encourages repeat visits, and promotes special events or menu items. It's an active marketing tool.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 31, 2024

While swicy took the front seat this year, Rubix’s proprietary research found that 5 percent more Gen Z respondents reported having frequent sweet and salty cravings over sweet and spicy. People are interested again in Happy Hour specials and will dine earlier in the evening to take advantage of value-driven deals.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

FEBRUARY 17, 2025

Canadians also actively seek out restaurants with loyalty programs and special promotions to access discounted prices. All components of our suite of hospitality and restaurant solutions are designed to help operators achieve greater efficiency and gain better visibility of their operations.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

EATER

MARCH 14, 2025

This year, Del Taco is offering three seafood specials through April 23, which Del Taco president Tom Rose calls the perfect combo for Lent season. Lent does not involve an outright fast, nor is it a one-day-only observance, which allows restaurants to design a specific menu around the food observers eat throughout the weeks-long period.

Seasonal Menu 262

Seasonal Menu Dietary Restrictions Catering Social Media 262

Modern Restaurant Management

APRIL 24, 2025

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories. Older generations (55+) prefer outdoor seating driving 27% of reservations.

License 251

License Fine Dining Customer Experience Dine-in 251

7 Shifts

OCTOBER 1, 2024

You should also create a cleaning schedule that assigns specific tasks to designated staff members. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. A well-designed menu is crucial for a smooth dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

EATER

MAY 22, 2025

At the southern tip, Las Vegass most coveted seat is at an 18-stool countertop at the Oyster Bar, where round-the-clock lines wait for thick, creamy pan roasts brimming with seafood.

Hotels 273

Hotels Seating Dine-in Take-out 273

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? And by this, we mean offering proteins/center-of-the-plate and sous vides menu items designed to feed an entire family. Then, work to fill those gaps.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

JUNE 24, 2021

Can they read about weekly specials or see photos of your most popular dishes? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Website SEO – Ensure your website ranks higher in search engines and that your customers can find you.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

SEPTEMBER 29, 2020

Some cities are making the transition easier for their restaurants by closing downtown streets on certain weekends and inviting restaurants to place tables and seating areas outside. When choosing where to put your patio or garden, it is important to make sure it is visibly pleasing from every seat, with a great atmosphere and amazing views.

Outdoor 474

Outdoor Customer Experience Dine-in Seating 474

Culinary Cues

MAY 13, 2023

A well-designed program will instill an understanding of discipline, the foundations of cooking, passion, structure, the how and why of cooking, and the professionalism that will help to define the type of chef you may become. This is the biting question, the one that helps a young cook decide what path to take.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 420

Outdoor Seating Government Employee Relations 420

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Choose Smart Space Optimization Techniques Furniture design directly impacts space efficiency. Similarly, flexible seating arrangements keep operations smooth.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

JANUARY 16, 2020

What will inspire event themes and design in 2020? We are designing menus in the following ways with this trend in mind: Plant Based Foods : In 2020 we will be designing menus with more plant based foods than ever! Design and style play a huge role in events. Wellness is a still a top trend in catered events for 2020.

Events 558

Events Catering 2020 Outdoor 558

ChowNow

JANUARY 23, 2025

A study found that 61% of diners are prepared to spend extra for a unique special event menu. Provide space for seating, tasting, and entertainment. How to make it happen: Set up a designated area with individual or group workstations. Its designed to spark excitement, curiosity, and trust in the chefs creativity.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

ChowNow

MAY 30, 2025

If youve got a big outdoor patio, maybe a summer evening special event is the best move. If youre looking for a loyalty program, ChowNows Rewards Program is designed to reward diners and keep them coming back to your direct ordering channels. For example, if you run a skeleton kitchen crew, avoid deals that could overwhelm the line.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

ChowNow

FEBRUARY 21, 2025

A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business. These apps help restaurants accept reservations online, organize their waitlists, and even optimize seating arrangements to maximize table turnover. The best approach?

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Restaurant Business

JUNE 11, 2025

They specialize in breakfast staples, homestyle favorites and homey atmospheres—Perkins largely in the Midwest and East Coast and Huddle House in the South. Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings. New restaurant designs will have a similar goal.

Fast Casual 180

Fast Casual Front of House Back of House Leadership 180

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. 1 Set goals for the event ?? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

AUGUST 11, 2022

When Chef On Call, secured a London, Ontario site for a third location, they turned to Sansa Interiors, who had designed their second location to create something authentic to the brand’s ethos. – design to life.

Design 448

Design Equipment Online Ordering Seating 448

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. Wishnow, a former Dunkin’ and Taco Bell franchisee, tapped menu consultants and brand builders The Culinary Edge to design a menu that falls somewhere between Salad and Go and Sweetgreen, price-wise. Side salads are designed for the car cup holder.

Fast Casual 158

Fast Casual Leadership Mobile Ordering Casual 158

Culinary Cues

DECEMBER 1, 2019

The funny thing is that these small businesses – in this case – restaurants – cannot survive on that once-a-year recognition, or even the occasional special event. Don’t they understand how much more special the experience will be in this little bistro with two people in the kitchen, a bartender and two servers?

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Modern Restaurant Management

MAY 12, 2020

Does your dream design plan include demolishing and creating new walls? If possible, put your exact build-out design plans into the lease agreement to avoid any confusion or disputes with the landlord. Can you have an outdoor patio with seating? There are many factors to consider. Does your restaurant need floor drains?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. Look for tablets that are built to handle spills and rough handlingwhether that means a ruggedized case or a waterproof design out of the box. Tablets are everywhere in restaurants these days, and with good reason.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. For more menu design tips, read 9 Restaurant Menu Design Tips That Will Help You Boost Profits.

License 459

License Hiring Equipment Small Business 459

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Culinary Cues

FEBRUARY 3, 2020

There is, in human nature, a desire to make a difference, to do something meaningful, or as Steve Jobs once said: “To make a dent in the universe.” Not everyone struggles with this need, but for those who are born with this deep-seated knowing desire – they understand that it is always present. BE SOMETHING SPECIAL, BE A CHEF.

Seating 572

Seating Uniforms Take-out Communication 572

Modern Restaurant Management

FEBRUARY 18, 2020

A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

FEBRUARY 12, 2025

Logo Design and Color Schemes : A great logo is simple, memorable, and aligned with your brands vibe. Show your restaurants personality, team, and daily specials to keep your audience engaged. Share upcoming specials, exclusive discounts, or behind-the-scenes stories about your restaurant. Menu design and engineering.

2025 195

2025 Marketing Email Marketing Operations 195

7 Shifts

NOVEMBER 1, 2022

Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy. How we consume food, how menus are engineered , and even how restaurants are designed all owe a hat tip to IG.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 27, 2022

If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Fast casual eateries that have seat-yourself service are perfect candidates for the QR code menu. So how do you set up your code? Use a free QR Code Generator App.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

APRIL 27, 2022

To keep up with the rush, you may want to add extra seating outside or split apart tables when possible. To ensure that takeout feels just as special as the alternative, allow customers to place orders in advance, so they don’t have to worry about waiting too long to pick up the day of.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

SEPTEMBER 2, 2020

Set seating times. Should they plan to have rainout specials for takeout and delivery? In addition to the “take the rest home with you” policy, I would suggest a “rain out special” (assuming you already offer both delivery and takeout). and BOH (including cooks, chefs, etc.). Contactless payment.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508