Restaurant365

JUNE 17, 2022

If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. ” Back of the house finally gets its due. Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Black Box Intelligence

NOVEMBER 14, 2022

Designed to help multi-location organizations grow their business through superior experiences, GuestXM™ combines industry-leading listening engines, local market analytics, predictive intelligence, and location-level reputation management into a single platform. . That all changes with GuestXM™. 31 – Feb. 2, 2023. .

Customer Experience 85

Customer Experience Management Management Front of House 85

Modern Restaurant Management

DECEMBER 9, 2019

Best Korean Restaurant: BCD Tofu House. Best Restaurant Design: Tao NYC. Best New American Restaurant: The Front Yard. Best Restaurant Design: Yamashiro. “This year's selection process is very smooth and efficient,” said Jiufang Ding, executive producer of The GCA. Best Japanese Restaurant: Ootoya.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

7 Shifts

JUNE 8, 2020

7shifts’ 150+ employees come from various backgrounds and have worked in numerous industries—from video game design to healthcare. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry.

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. Tip management constantly evolves.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 118

Online Ordering Hospitality Leadership Design 118

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 198

Front of House Back of House Restaurant Law Food Safety 198

EATER

JULY 6, 2022

That spring, he alleges, he was sexually assaulted by a member of the kitchen management, and in the aftermath, was devastated by how the restaurant’s leadership, including Barber, handled his allegation. But former employees say that narrative often obscured a more complicated reality. All I could think about is how sad it is.

Compost 130

Compost Front of House 2014 Back of House 130

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

EATER

JANUARY 31, 2023

Allison Vu /Eater Five years after I went public with my #MeToo experiences in the restaurant industry, has anything really changed? I remember the moment I first read Ashley Judd’s account of being sexually harassed by Harvey Weinstein. But one year into the movement, it felt like there was upward momentum.

Restaurant Law 101

Restaurant Law 2006 Employee Relations 2017 101

PathSpot

APRIL 26, 2024

By prioritizing hygiene and implementing stringent back-of-house food safety protocols, businesses can create a positive environment that results in customer loyalty, trust, and long-term success. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 118

Catering Mobile Ordering Customer Service Leadership 118

Modern Restaurant Management

MARCH 13, 2020

In partnership with Matt Ailey, Founder of GenRock Capital Management, Matt Slaine, CEO of Quality Restaurant Group and Chris Grooms, Vice President of Quality Fresca, the restaurant group plans to roll out the updated brand design for the restaurants in the next 12-18 months. BWW Franchisee Acquisition Completed. per share in cash.

Franchise 140

Franchise Franchising Customer Experience Customer Service 140

Black Box Intelligence

NOVEMBER 14, 2022

Designed to help multi-location organizations grow their business through superior experiences, GuestXM™ combines industry-leading listening engines, local market analytics, predictive intelligence, and location-level reputation management into a single platform. That all changes with GuestXM™. 31 – Feb.

Customer Experience 40

Customer Experience Management Management Front of House 40

Modern Restaurant Management

OCTOBER 8, 2020

The final design for global commercial availability mounts Flippy on an overhead rail (ROAR), keeping it out of the path of busy kitchen staff to increase safety and throughput by interacting with a food hopper capable of dispensing the perfect amount of food for preparation before moving to the cooking station. Flippy ROAR for Sale.

Kitchen Safety 150

Kitchen Safety Online Ordering Food Safety Point of Sale 150

EATER

JULY 6, 2022

Leadership gathered the remaining staff at lunchtime to process what had just happened; during the meeting, the HR director played a singing bowl, and Peggy Dulany, Stone Barns co-founder and chair of the board, burned sage. Repeated requests to speak directly with the leadership of Stone Barns and Blue Hill were denied.

Agriculture 94

Agriculture Leadership Education Employee Relations 94

EATER

JUNE 9, 2021

The pins were initially designed to represent the restaurant’s COVID safety checklist; but in March, when California hospitality workers became eligible for vaccination, Bililies and the senior leadership team at Souvla had the idea to make the pin a limited-edition run and offer it to staff as they got their vaccines.

Front of House 107

Front of House Merchandise Back of House Point of Sale 107

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 179

Franchise Franchising Fast Casual Sports 179

Perfect Daily Grind

JANUARY 27, 2023

Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. The drive-thru concept store was opened in partnership with owner of Oasis Coffee, Oasis Griffiths Group, DHUWA, Coffee Lab, and Griffiths Bros.

2023 112

2023 2022 Events Certification 112

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” TouchBistro Acquires TableUp.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

APRIL 14, 2020

" In an effort to help franchisees overcome the business challenges caused by the COVID-19 crisis, Huddle House has announced a program of relief measures being temporarily offered to franchisees to support the system head-on during this crisis. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 210

Online Ordering Back of House Customer Service Small Business 210

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 134

Mobile Ordering Front of House Customer Experience Back of House 134

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 163

Franchise Franchising Food Safety Kitchen Safety 163

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 145

Mobile Ordering Online Ordering Food Order Recycling 145

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

Allergens 140

Allergens Kitchen Safety Guest Recovery Customer Service 140

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. . NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 120

Mobile Ordering Customer Service Point of Sale Customer Experience 120

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). Select U.S.

Franchise 131

Franchise Franchising Fast Casual Leadership 131

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 149

Bar Cash Management Loyalty Program Point of Sale 149

Modern Restaurant Management

DECEMBER 13, 2019

“After talking extensively with consumers in large cities across the country, we designed Flip’d by IHOP to deliver on what folks told us they want and need from a trusted brand like IHOP in a fast-casual setting, putting an emphasis on quality ingredients, speed, to-go and delivery.” The entire decision can be found here.

Mobile Ordering 98

Mobile Ordering Catering POS Customer Experience 98

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

Modern Restaurant Management

FEBRUARY 21, 2020

Nominees for more than 50 awards categories, including Restaurant and Chef, Restaurant Design, and Media will be announced. Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The event will take place at 10:00 A.M. .”

Brewery 134

Brewery Design Food Supply Equipment 134

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Tampa: Up to 50 locations.

Franchise 162

Franchise Franchising Catering Online Ordering 162

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

EATER

AUGUST 21, 2020

Peter Meehan’s transgressive vision helped redefine food media with the groundbreaking Lucky Peach , and later transformed the LA Times ’s food coverage. But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers.

White Paper 145

White Paper Social Media Magazine Back of House 145