Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

JUNE 22, 2021

Laws and regulations for Ghost Kitchens are the focus of this episode of The Main Course as host Barbara Castiglia speaks with Brett Buterick, Esq. Buterick sees the idea taking off because of the impact of technology. How does a new brand enter this growing sector of the restaurant industry?

Social Media 179

Social Media Restaurant Law Technology Delivery 179

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Enthusiasm for getting back to bars and restaurants is translating into higher spend. Top Restaurant Brands. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Now, many restaurants that offer alcohol are jumping on this trend. Whereas in Hawaii, laws are a little different. Enter: Alcohol to-go.

License 162

License Restaurant Law Online Ordering Uniforms 162

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. The Delivery Dilemma.

2019 185

2019 2020 Employee Relations 2030 185

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! But how to approach delivery to get the best results? We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. Keep it quick & easy.

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

Management 370

Management Management Document Communication 370

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Modern Restaurant Management

OCTOBER 27, 2021

Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Third-party delivery apps will continue to thrive. These food delivery apps have become a standard part of everyday life. Restaurants will need to digitally transform their internal operations.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

Hospitality 189

Hospitality Insurance Government Online Ordering 189

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 210

Hiring Restaurant Law Customer Service Communication 210

Hot Schedules

JUNE 25, 2020

In accordance with local labor laws, HotSchedules will reflect minimum wage rate changes so you remain compliant. . We spoke to COO of Smokey Bones to discuss their strategy behind the ghost kitchen partnership with Kitchen United and their focus on enhancing the delivery experience by adopting a technology-first culture.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. You might even be considering optimizing and even promoting your takeout and delivery revenue centers after you open your dining room to continue the revenue flow from those off-premise channels. Stay-at-home measures have created more reliance on takeout and delivery.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ”

Online Ordering 201

Online Ordering Website Management Social Media Customer Service 201

Modern Restaurant Management

JULY 22, 2021

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Rethink Technologies.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

MARCH 4, 2022

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. So, what might affect your restaurant in 2022?

Customer Service 237

Customer Service 2022 Food Order Delivery 237

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

Technology 52

Technology Point of Sale POS Employee Relations 52

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365. Agorapulse.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Embrace the Suck

DECEMBER 25, 2019

My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. In restaurants, it’s usually the culinary team that eats up most of your labor budget. It the same concept that we use in restaurant work: full hands in, full hand out!

Food Truck 289

Food Truck Food Audits Tip Distribution 289

ChowNow

JUNE 29, 2020

It’s clear that the COVID-19 pandemic has been devastating for restaurants. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers.

Mobile Ordering 128

Mobile Ordering Customer Service Food Order Online Ordering 128

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JULY 24, 2020

In recent years, the restaurant and bar industry has undergone major education from law enforcement officials on how to respond to active shooters, with a consensus forming around the basic idea of “Run, Hide & Fight.” million higher than the number conducted in March 2019. How Active Shooter Events Unfold.

Restaurant Law 122

Restaurant Law Employee Relations Document Events 122

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Hot Schedules

JULY 20, 2020

Young, Attorney-at-Law at Ogletree Deakins has gathered a comprehensive labor legislation roundup by state in order to keep you close to any issues that may impact your workforce as they progress. But often when details in these workplace mandates get revised overnight it can be cumbersome to ensure your operations are remaining compliant.

Restaurant Law 113

Restaurant Law Government Information Blog 113

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. Delivery and takeout options are endlessly accessible for most. Delivery and takeout options are endlessly accessible for most. And the big restaurant brands are only getting bigger , making it even harder to stand out. What is a restaurant marketing plan?

Seating 221

Seating Email Marketing Marketing SEO 221

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59