Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

MARCH 19, 2021

They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. And the decision to make it work has required investing in new systems, setups, and services, all with the knowledge that any new safety mandate could change everything, yet again. Outdoor dining. Instagram pop-ups.

Kitchen Safety 117

Kitchen Safety Outdoor Food Safety Small Business 117

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

EATER

JANUARY 28, 2021

When the pandemic hit, Tamez continued to support local restaurants, Uni among them, by ordering takeout, but the food was never quite as good, he says. With constantly changing restrictions on indoor dining and the precariousness of relying on revenue from outdoor dining, especially in the midst of brisk winter conditions in much of the U.S.,

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

Cheetah

DECEMBER 1, 2021

Where once indoor floor space was a good indication of earning potential, delivery and take-out have become today’s major revenue streams. Thanks to the reach of delivery services, the value assigned to location has also been eroded. Designated outdoor seating space, on the other hand, has gained value.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "Blendid is on a mission to make delicious and customized food accessible to all using robotics and AI.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Adapting Your Footprint for Outdoor Seating. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. In fact, more than one in five (22 percent) say a restaurant providing a detailed outline of health and safety protocols would make them more likely to visit or return.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. As events of all kinds are being planned, the survey data revealed that consumers are looking to make up for lost time, especially while the weather is warmer and outdoor space is available.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Most Important safety initiatives.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant. It’s a new world for restaurant owners and managers.

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Along with environmental conditions triggered by global warming, COVID has snarled supply chains across the world, and food supplies are no exception. Our food supply] is not all one supply chain,” he says.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 207

Serving White Paper Food Recycling 207

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive.

Outdoor 143

Outdoor Seating Small Business Customer Service 143

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent).

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

FEBRUARY 1, 2021

In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option. In many cases, safety is their primary concern. Meeting or exceeding their expectations for safety is rewarded by positive feedback online. Restaurant guests in Tampa-St.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Churro waffle: (+339 percent).

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Owning the delivery revenue stream.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

AUGUST 19, 2020

Chris Boyles, VP of Food Safety for Steritech. For fast food, as self-driving cars continue to become more sophisticated, the drive-thru may evolve for a pre-order lane. We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. Here are their insights.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Is your turnover better than your competitors?

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

SEPTEMBER 1, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. and Rosa DeLauro introduced the Food Labeling Modernization Act in both houses of Congress. Legislation.

2021 206

2021 Restaurant Law Front of House Outdoor 206

EATER

JULY 22, 2021

Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. Tom McGovern.

Fine Dining 115

Fine Dining Back of House Dine-in Front of House 115

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. Of states that have allowed that, many require restaurants to operate at a limited capacity or only allow outdoor dining, but by the end of May, it is likely that eating at a restaurant will once again be available to much of the country.

Fine Dining 145

Fine Dining Employee Relations Customer Service Dine-in 145

EATER

MAY 20, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : For weeks, the Trump administration delayed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC.

Kitchen Safety 106

Kitchen Safety Food Safety Food Supply Healthcare 106

EATER

MAY 14, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : The Trump administration squashed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

EATER

MARCH 15, 2021

Outdoor dining has never felt safe enough for me given Los Angeles case counts, but plenty of cautious, reasonable people feel otherwise, and I’ll admit I’m close to giving it a try. Dine at home from takeout boxes an underpaid delivery driver brought to you. Avoid third-party delivery apps if possible. Dine outside.

Government 145

Government Tip Distribution Outdoor Dine-in 145