Modern Restaurant Management

MAY 6, 2021

To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Restaurants lucky enough to have access to outdoor dining space had to balance the needs of the business with the safety of customers and employees.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

FEBRUARY 28, 2022

If visitation from these unvaccinated consumers were to be lost entirely, or even fully shifted to less profitable channels like delivery, many restaurant owners rightfully feared that their businesses may fail entirely. At a time when over one-third of U.S

Employee Relations 199

Employee Relations Dine-in Customer Experience Sustainability 199

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. As events of all kinds are being planned, the survey data revealed that consumers are looking to make up for lost time, especially while the weather is warmer and outdoor space is available.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

OCTOBER 21, 2021

Virtual restaurants, also known as ghost kitchens, cloud kitchens, or dark kitchens, are a relatively new concept that's growing alongside the delivery app market. 24/7 employee scheduling can be challenging. More staff makes employee scheduling trickier. Virtual Restaurants. Example: Shake Shack. Fast-Casual Restaurants.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

SEPTEMBER 3, 2020

While some seized the opportunity to reopen for limited dine-in service, others have decided to simply keep doors closed, either completely or keeping on the skeleton staff necessary to continue pick-up and delivery service. Adapting Your Footprint for Outdoor Seating. Judiciously monitor your employees’ health as well.

Fine Dining 193

Fine Dining Restaurant Law Food Truck Outdoor 193

Modern Restaurant Management

DECEMBER 30, 2020

The arrival of colder weather probably means the end of outdoor dining in many parts of the country. Most are already offering takeout and delivery. But basic communication with customers about how the restaurant and its employees are doing will generate greater empathy and with it more business.

Loyalty Program 213

Loyalty Program Email Marketing Online Ordering Employee Relations 213

Modern Restaurant Management

AUGUST 19, 2020

We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well. The role of many employees may evolve from manual tasks to more human interaction. In most areas of the country, outdoor dining can only last so long, so we need to address the interiors. SpeedLine Solutions CEO John deWolde.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Open for Business

FEBRUARY 29, 2024

She warns that even though a lot of standards are consistent across the country, there are some things that are drastically different, like outdoor seating regulations. The Department of Health really drives so much of the construction for your kitchen, back of house, and outdoor seating areas,” says Jennifer.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Indoor Media

JUNE 3, 2021

With many states not allowing indoor dining for most of the pandemic or only allowing it at a reduced capacity, restaurateurs had to build often costly outdoor dining setups. Restaurants that had never done delivery had to start doing delivery. One report found that more than 110,000 bars and restaurants shuttered in 2020.

Advertising 88

Advertising Restaurant Law Food Supply Customer Service 88

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 209

Insurance 2021 Restaurant Law Fine Dining 209

7 Shifts

JULY 16, 2021

List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Below is an example of a coffee shop floor plan with a counter, banquette, and table seating, as well as outdoor tables. Freezers you can, among other things, use to store employee food.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. Technology, Outdoor Dining, and Alcohol To-Go Are Here to Stay. Consumers want to see restaurants continue incorporating technology and are keen to continue using outdoor dining.

2021 178

2021 Beverage Leadership Food Order 178

Modern Restaurant Management

JANUARY 8, 2021

Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19. Businesses with fewer than 300 employees are eligible for a maximum of $2 million in loans. Litigation. The Act sets aside $300 billion in additional Paycheck Protection Loans.

2020 181

2020 Restaurant Law Food Safety Employee Relations 181

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Impressions are everything.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant. It’s a new world for restaurant owners and managers.

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. You need to be quick on your feet and be able to reinvent what you’re doing and be flexible.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly half of these diners (48 percent) would share data to receive delivery or pick-up promotions or offers. Data for Health.

2020 185

2020 Food Safety Hotels Dine-in 185

EATER

FEBRUARY 18, 2021

Instead, Luis began working for the friend’s catering company, designing a contactless pickup system so that the business could safely work outdoor events. After Chartreuse opened for takeout in November, Luis returned to work as a delivery driver, a job he feels is safe, and still supplements his income at the catering company.

Front of House 106

Front of House Back of House Tip Distribution Outdoor 106

Xtra Chef

NOVEMBER 11, 2020

COVID-related closures and attitudes toward dining are further complicated by the chilly weather that accompanies the holidays for a significant chunk of the U.S. Consideration 3: Dine-In vs. delivery. You should expand takeout and delivery options for the holidays to make up for that gap. Consideration 2: Weather.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

EATER

MARCH 15, 2021

Outdoor dining has never felt safe enough for me given Los Angeles case counts, but plenty of cautious, reasonable people feel otherwise, and I’ll admit I’m close to giving it a try. Dine at home from takeout boxes an underpaid delivery driver brought to you. Avoid third-party delivery apps if possible. Dine outside.

Government 145

Government Tip Distribution Outdoor Dine-in 145

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Owning the delivery revenue stream.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. That’s when the money dries up.”

Outdoor 141

Outdoor Seating Small Business Customer Service 141

EATER

JULY 13, 2021

She had already undertaken the process of transitioning her restaurant to a co-operative, employee-owned model, and had enlisted the nonprofits Project Equity and Sustainable Economies Law Center to explore options. So we are being diligent and thoughtful about a model that works for us and our employees.”. Profit (outdoor dining): $1.24

Employee Relations 95

Employee Relations Delivery Food Order Restaurant Law 95

EATER

AUGUST 10, 2020

In the world of delivery, DoorDash is offering hazard pay (but it’s only 78 cents per day). antitrust authority to invest in that region’s delivery behemoth Deliveroo. And so my Detroit-based colleague Brenna has a great ditty about what it takes to create and execute excellent delivery drinks. Employees of D.C.

Fine Dining 100

Fine Dining Employee Relations Restaurant Law Back of House 100

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Cheetah

DECEMBER 1, 2021

Where once indoor floor space was a good indication of earning potential, delivery and take-out have become today’s major revenue streams. Thanks to the reach of delivery services, the value assigned to location has also been eroded. Designated outdoor seating space, on the other hand, has gained value.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157