Culinary Cues

FEBRUARY 22, 2021

At least the real bad news is out of the way. Now, let’s think about the purpose of restaurants so that current and potential restaurateurs and chefs can choose the direction they want to take. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. The way that we stay in front of those particular arenas is to continue to have engaging mobile app experiences coupled with an elevated in-store experience. And so that's been the natural evolution.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

APRIL 12, 2023

Whenever we were traveling, we were traveling based on which restaurants we wanted to check out and which cuisines we were curious about learning. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. And we really wanted to take care of them. It was always a passion. We don't have tips.

Back of House 195

Back of House Front of House Small Business 2023 195

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Be conscious of this when taking reservations.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. As those changes were taking place and as the restaurant industry shifted, Valletta found himself drawn to what the team at bartaco was doing. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. Third-party platforms keep this data from you.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Apicbase

MAY 29, 2024

In this guide, we’ll provide a definition of ghost kitchens, describe the different ways they can make money, their pros and cons, and the critical factors behind a successful ghost kitchen business. This definition allows us to include all the different types we see on the market today. Market data, however, tells a different story.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

JUNE 8, 2020

Lindsay: “ Definitely making people’s day. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Such an incredible opportunity for both personal and professional growth.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

FEBRUARY 28, 2020

As their children went off to the same preschool, Speaks and Aubrey looked for a place that they felt comfortable hanging out, watching the game, and having meetings for work—but there was nowhere in Silver Lake, Los Angeles that fit the bill. One of my friends was like, 'You have to stick it out for at least six months.'

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 186

Back of House Front of House Communication FOH 186

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. Restaurants are switching out dinnerware for full paper and plastic to eliminate the need for a dishwasher (it’s one position but it’s one of the toughest to fill). Two-thirds of new hires signing up for DailyPay.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

7 Shifts

NOVEMBER 17, 2020

Explain why your restaurant uses employee evaluation forms Don’t forget to tell staff why you use employee evaluation forms: to track their performance, point out areas for improvement, and make decisions about promotions and pay raises. Ask them to fill out these sections, and then give you, their manager, the form.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MARCH 11, 2020

Read on to discover common restaurant opening expenses you will definitely encounter, and unexpected restaurant opening costs that you may encounter on your journey to restaurateurship. Space If you’re leasing a commercial space, you’ll need to pay a security deposit up front, which will cost between $2,000 and $12,000.

License 354

License Cash Management Inventory Food Supply 354

Modern Restaurant Management

DECEMBER 19, 2023

As restaurants sought out ways to stand out from the competition, many turned to creative promotions, offers and rewards that would draw in crowds, increase trial and result in return visits. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Once you’ve figured out how many staff you’ll need and the roles to fill, nail down the responsibilities each of those employees must fulfill. A quality candidate should have several years of experience in different front-of-house roles.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

Modern Restaurant Management

MARCH 6, 2020

Definitely not.) Now more than ever, restaurant employees are taking their jobs seriously—and restaurants who don't offer employees the benefits of full-time corporate jobs are already seeing higher turnover. In-N-Out Burger extends benefits to its part-time employees. So what new trends will 2020 bring? Probably not.)

2020 200

2020 Coaching Front of House Customer Service 200

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. The staff would point guests to the bar while they waited, and despite the fact that it takes up about a third of the room, it was almost as difficult to snag a seat there as it was at a table. But despite of all of this, Peaches Hot House is busier than ever.

Front of House 99

Front of House Back of House Point of Sale Fast Casual 99

Open for Business

JULY 7, 2023

The definition of the word hospitality can change depending on context. They don’t see all the planning and effort it takes. The pandemic’s impact on what hospitality means It would be impossible to address the current state of hospitality in restaurants without taking a look back at the last few years.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Restaurant Clicks

SEPTEMBER 29, 2021

I went out and scoured the city high and low to find out who has the greatest steak, and I did not come back empty-handed. No other places in the city compare to the ones listed below, so go ahead and check them out to find your new favorite steak spot. Cowford Chophouse. Very few places around serve actual A-5 wagyu beef.

Front of House 146

Front of House Reservations Back of House Hotels 146

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! They focus on the wrong things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Restaurant Clicks

JULY 22, 2021

O-B House – Fort Lauderdale Nanou French Bakery & Cafe Fresh First Joe’s Cafe The Original Pancake House Jet Runway Cafe Floridian Restaurant OCEAN2000 The Foxy Brown Top Hat Deli. O-B House – Fort Lauderdale. O-B House – Fort Lauderdale. The Original Pancake House. Order Online.

Front of House 78

Front of House Online Ordering Back of House Food Truck 78

Cheetah

SEPTEMBER 4, 2019

Front of the House Terms Front of the house (FoH) is literally the front of the restaurant, including the waiting area, the bar, and the dining area. 86ed When you run out of a menu item, ingredient or drink, it’s 86ed. 86ed When you run out of a menu item, ingredient or drink, it’s 86ed.

Front of House 106

Front of House FOH Back of House Customer Service 106

Restaurant Clicks

DECEMBER 24, 2021

Roxy Restaurant & Bar The Porch Restaurant & Bar Tower Cafe Bacon & Butter Carol’s Restaurant Orphan Breakfast House Zocalo Cafeteria 15L Iron Horse Tavern Crepeville Rio City Cafe Public House Downtown Dad’s Kitchen Old Soul Co. If you want a touch of sweet and savory, try out their Chicken & Waffles.

Front of House 110

Front of House Online Ordering Fine Dining Back of House 110

EATER

OCTOBER 17, 2022

As Acker told Eater in March 2022 , the duo became so close after their GBBO experience that Acker purchased a house in Liverpool, and invited Cox to become her roommate. As Acker told Eater in March 2022 , the duo became so close after their GBBO experience that Acker purchased a house in Liverpool, and invited Cox to become her roommate.

Front of House 96

Front of House 2022 Definition Take-out 96

Restaurant Clicks

DECEMBER 7, 2021

On The Beach Southernmost Beach Cafe A&B Lobster House Sunset Pier Schooner Wharf Bar SHOR American Seafood Grill Turtle Kraals. 245 Front St, Key West, FL 33040 Phone: 305-292-5394. When you’re down in Key West, you’re going to want to spend every moment near the beautiful, crystal-clear water. Latitude’s.

Front of House 109

Front of House Reservations Bar Food Order 109

Restaurant Clicks

DECEMBER 12, 2021

If you’re looking to change up your dining scenery while you’re in The Big Apple, then you may want to take a look at this list down below. I’ve put together a ranking of all my favorite waterfront restaurants to check out for a beautiful view the next time you go out to eat in NYC. Best Waterfront Restaurants in New York City.

Front of House 117

Front of House Vineyard Back of House Reservations 117

Future Food

JANUARY 30, 2020

But passion alone can only take you so far. It is about understanding where and when to put humans into the equation and when to take them out. For a venue that turns over $800,000 per year, labour costs, based on averages from ATO data, work out to about $750/day. Customer Service at Mcdonalds (Image via Bustle).

Technology 107

Technology Front of House Customer Service Back of House 107

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. hat are the differences between the back-of-the-house and front-of-the-house? Let’s get started!

BOH 109

BOH FOH Front of House Back of House 109

Xtra Chef

MAY 13, 2020

However, we already know that the rise of take-out and delivery will limit front of house labor costs and other overhead expenses, placing an even greater emphasis on squeezing every last ounce of profit from your production. Implementing AP automation is easy and contact-free. The old-fashioned way is no longer workable.

Front of House 79

Front of House Back of House FOH BOH 79

EATER

APRIL 26, 2022

It reads seamlessly enough to make you wonder why you don’t see information like this on menus or social media posts more often — especially in a dining scene in which calling out the contributions of farms, butchers, and ceramicists has become commonplace. Now, other chefs behind the scenes will get some of the spotlight.

Menu 95

Menu Back of House Front of House 2008 95

EATER

OCTOBER 11, 2023

It feels like the definition of More. The idea of making a whole meal out of pepperoni teeters on the line between delightful and stupid, but Bad Roman’s offering seemed unlike most restaurants that are given the TikTok treatment, I felt a call. Mr. Lippman takes her advice, opening Top of the Muffin to You!

Social Media 103

Social Media White Paper Front of House Take-out 103