ChowNow

JULY 11, 2025

After you claim your page, fill in every section with relevant information: Accurate hours, location, and contact info A current version of your menu High-quality photos of your food, interior, and signage Links to your restaurant website and social media Your most accurate categories and services (e.g.,

Customer Service

ChowNow

JULY 18, 2025

How you approach restaurant marketing can be broken into two main categories: Attracting new customers to your restaurant Earning more from the customers you already have Most restaurant operators pour time and money into the first, but often overlook the massive opportunity in the second. Let’s say you run a neighborhood pizza shop.

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. The question now becomes – how to make sense of that data and use it to elevate the dining experience. Data, Data, Data.

2025

Restaurant Business

AUGUST 12, 2025

Big tech vendors such as Toast, Olo and DoorDash are making moves aimed at using customer data to enable more personalized service, both in the dining room and online. If you listen to restaurant earnings calls, "one-to-one marketing" should definitely be on your bingo card.

Loyalty Program

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

Email Marketing

Restaurant Clicks

JULY 30, 2025

The menu covers a wide range of barbecue staples, and the portions are generous for the price. This spot doesn’t have a large dining space, but many customers return for takeout or to grab a seat outside. The restaurant offers a large indoor dining area along with outdoor patio space, giving it a relaxed and welcoming feel.

Outdoor

ChowNow

AUGUST 1, 2025

It’s also where many customers go to check your hours or browse your menu, so it’s worth maintaining, even if you don’t post often. This guide answers those questions, breaking down social media marketing for restaurants into clear, practical steps. Here’s what makes it so effective. TikTok: It’s all about personality over polish.

Social Media

Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits.

Franchising

The Restaurant Group

MAY 25, 2025

What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches. Update and correct any wrong details like hours, location, and menu.

Social Media

The Restaurant Group

FEBRUARY 23, 2025

Imagine knowing exactly what’s in your pantry at any given momentno more unexpected 86’d menu items or last-minute supplier scrambles. Well-stocked kitchens ensure a seamless dining experience. Proper inventory tracking helps reduce waste, control costs, and boost profits. What Is Restaurant Inventory Management?

Inventory

Restaurant Engine

MARCH 12, 2025

They can handle menu questions, help customers place an order or make a reservation, and they can even make personalized menu suggestions. This can be especially powerful when launching a new or seasonal menu, offering promotions, and even hosting events. If not, its a definite must-have. Are you one of these?

2025

EATER

FEBRUARY 14, 2025

Its definitely way better here to cook our meal than go find something to eat well spend less and well have leftovers. Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night.

Take-out

Black Box Intelligence

FEBRUARY 12, 2025

They consider factors like: Portion sizes Food quality Convenience Brand trust when deciding where to dine For restaurant operators, this presents a challenge… How do you meet consumers’ expectations of value without slashing prices… or worse, sacrificing margins? Instead, consumers are redefining what value means.

Pricing

Lavu

AUGUST 1, 2025

This activity-based scheduling technique works well for fast-casual or assembly-line-style restaurants but can be used by any dining or bar establishment. Efficient labor management is key to maintaining profitability in today’s competitive restaurant industry. That’s where smart restaurant staff scheduling tips come in.

2025

Apicbase

OCTOBER 25, 2024

Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month? Menu management touches all core aspects of running a restaurant. You need to manage everything from costs and inventory to menu design to get this balance right. Poor menu management is a recipe for disaster.

Menu

Restaurant Engine

APRIL 9, 2025

Your positive and negative reviews can greatly impact a persons decision to eat at your restaurant or find another place to dine. Maintain accurate information: Keep your restaurants name, address, phone number, hours of operation, and menu updated at all times to avoid customer confusion.

Management

EATER

MARCH 12, 2025

Two weeks later, Stieber was spending the $2,000 Little Bear had earned in profit on takeout boxes and disposable cutlery, trying to figure out if menu items like beet egg drop soup or catfish okonomiyaki would travel well. Its definitely been nice to see that dream become a reality. That was February 26, 2020. But it didnt!

2025

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., Independent operators feel the squeeze the most.

Delivery

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing

Black Box Intelligence

NOVEMBER 14, 2024

Thus, it’s easy to miss the emotional component of a dining experience. Customers provide immediate feedback, often right after their dining experience. Meanwhile, online reviews tell a different story. In addition, reviews offer a broader, more dynamic snapshot of customer sentiment.

Customer Experience

Modern Restaurant Management

DECEMBER 17, 2024

Even though AI tools can’t peel an avocado or make rice balls for sushi, AI definitely will be entering the kitchen more in 2025. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025.

2025

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items. In the restaurant industry, “eighty six” or “86”, means to remove an item from the menu because it is no longer available. What does 86 mean?

Definition

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Simplified Menus.

2022

Modern Restaurant Management

JANUARY 26, 2022

Create a Prix Fixe Menu. A prix fixe menu features a fixed multi-course meal that is served to all customers on a specific night, often for holidays like Christmas and Valentine’s Day. Prix fixe menus can help increase sales and lighten the load on your kitchen staff. A prix fixe menu also gives off an air of elegance.

Social Media

Modern Restaurant Management

FEBRUARY 10, 2020

But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise. Make it easy to find important things like your menu, location, phone number and hours of operation.

2020

Modern Restaurant Management

MARCH 22, 2022

As they struggle to find new hires, they've been forced to cut hours of operations, remove menu items, and even pay " $50K per annum to wash dishes." They can talk and even sing songs for guests – creating a fun and novel dining experience. Automated Dining. Technology in the Restaurant Industry.

Mobile Ordering

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. How much should a restaurant invest in outdoor dining necessities?

Outdoor

Modern Restaurant Management

MARCH 31, 2022

For the future, as upward of 80-90 percent of business now takes place in the drive-thru and pick-up lanes, it is essential for every site to bring the dining room experience to the windows. I don't believe there is a more powerful medium than a strategically placed Scent Platform BEFORE the Speaker-Post and Menu Board.

Employee Relations

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. The signature cocktail also comes in a spicy version, upon request.

2023

Modern Restaurant Management

JUNE 26, 2024

They don't want to be left in the dark, squinting at static, outdated menu boards. High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time. They don't want to be left in the dark, squinting at static, outdated menu boards.

Seating

Modern Restaurant Management

MAY 23, 2023

But with the growth in off-premise dining comes extra pressure for businesses. As a result of the change in dining habits, consumer expectations have actually increased post-COVID, and for each and every restaurant that wants to survive, it is crucial that those expectations are not just met, but exceeded.

Customer Service

EATER

APRIL 26, 2022

When Dirt Candy, chef Amanda Cohen’s industry-leading vegetarian restaurant in New York City, introduced its spring menu this month, diners found an interesting new addition. This menu update is “something I’ve always wanted to do,” Cohen says. What was your menu development process like before, and how was it different this time?

Menu

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. This also reinforces ordering through the app.

Operations

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design. The “Ding!”

Delivery

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Even our Diner Trends Report found that a whopping 84 percent of restaurant goers always or often look up a restaurant menu ahead of time, and 79 percent always or often look at a restaurant’s website.

Online Ordering