Modern Restaurant Management

MARCH 9, 2023

Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday. Society Insurance, which provides coverage to the hospitality industry, has put together four tips on how restaurants and bars can help create a safer environment on St. Over the St. Take a buddy).

Bar 180

Bar Insurance Restaurant Law Point of Sale 180

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. No one is happy about the delivery apps.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

APRIL 5, 2022

The restaurant industry continues to navigate the COVID-19 pandemic that is still infecting over 20,000 and killing over 1,000 Americans every day. While showing proof of vaccination and some of the other most unpopular protections put in place by health agencies have now been lifted, the restaurant industry is met with new challenges.

Restaurant Law 198

Restaurant Law Government Outdoor Customer Service 198

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? Native or first-party delivery doesn't rely on a separate service to take and send out orders. These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 216

License Point of Sale Employee Relations Restaurant Law 216

Modern Restaurant Management

AUGUST 31, 2022

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. How can a gift card program help restaurants?

Restaurant Law 209

Restaurant Law Fine Dining Point of Sale Customer Service 209

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 180

Consumer Goods Restaurant Law Audits Customer Service 180

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. But to be clear, multi-location restaurant management is challenging.

Management 370

Management Management Document Hiring 370

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. They want to give good service.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

APRIL 3, 2024

With modern threats proving to be more persistent, severe, and impactful, franchisors and franchisees must work together to protect the brand’s reputation and maintain customer trust. Understanding the current state of cyber risk can help restaurants simplify their security strategies and focus their resources most effectively.

Email Marketing 205

Email Marketing Franchise Franchising Point of Sale 205

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Table of Contents. Coffee Shop Concepts.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Share Guidance.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste. Laminated Menus: Menus are often a significant source of paper waste in restaurants.

Waste 78

Waste Food Compost Audits 78

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. Covid has given us time to rethink lists, and customers have come back with less money in their pockets.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. However, if there’s one thing that will have a huge effect on all future business trends, it is new labor wage laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. Restaurants were under pressure to adjust and pivot quickly. Restaurants were forced to.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Restaurant365

JANUARY 14, 2020

Your bottom line and your customer service success depend heavily on a well-executed staff schedule but knowing how to make a restaurant employee schedule is not an easy task. Scheduling restaurant staff requires considering everything from staff availability to accounting. Making a Restaurant Employee Schedule.

Restaurant Law 97

Restaurant Law Point of Sale Mobile Ordering Webinar 97

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. Disrupters and the Silicon Valley Effect.

Mobile Ordering 119

Mobile Ordering Customer Service Food Order Online Ordering 119

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Deliverect

FEBRUARY 12, 2020

In addition to your restaurant’s concept, location and menu, there are a few technical aspects you need to think about, as well. A POS system , in full a "point-of-sale system", is the heart of a catering business. A POS system streamlines operations and gives you a clear overview of your restaurant’s financials.

POS 92

POS Point of Sale Restaurant Law Customer Experience 92

Deliverect

FEBRUARY 16, 2020

In the era of food delivery, offering online ordering, delivery and takeaway is a smart strategy to appeal to a vast audience of potential customers. Food delivery management software in its most simple form serves as an aggregator of a restaurant’s third-party delivery platforms. How does it work? Why do you need it?

Delivery 91

Delivery Management Management Food 91

Embrace the Suck

DECEMBER 25, 2019

My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. In restaurants, it’s usually the culinary team that eats up most of your labor budget. It the same concept that we use in restaurant work: full hands in, full hand out!

Food Truck 289

Food Truck Food Audits Tip Distribution 289

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Cheetah

DECEMBER 2, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

JANUARY 11, 2023

When it comes to the restaurant business, there is no debating the fact that the United States has become a global hub, attracting a lot of investments and start-ups across several countries, including India. Can a Foreigner Open a Restaurant in the US? A foreigner can open a restaurant in the USA. Arm’s Length Investment.

License 52

License Restaurant Law Point of Sale Employee Relations 52

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196