Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 117

Technology Loyalty Program Mobile Ordering Online Ordering 117

Culinary Cues

NOVEMBER 11, 2022

Push it out, how many covers, lock, and load, finish strong, over the hump, wrap it up: this the language of the kitchen during service, these are the timestamps like the number of quarters in a football game or innings in baseball. Can they meet the crowds and even exceed budgeted customer counts on a given day? We made it!

Customer Service 344

Customer Service Customer Experience Uniforms Point of Sale 344

Culinary Cues

JANUARY 23, 2021

When profit is measured in more significant profit from fewer sales then I will make a statement that may cause many chefs scratch their heads in disbelief: “Food cost percentage is far less relevant – it’s all about contribution margin.” In both cases it is sales (the top line) that sets the stage for success. SP = $43.33.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. Where franchisors can miss an important opportunity is in the presentation of the financial information.

Document 187

Document Franchise Franchising Point of Sale 187

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. This level of detail and flexibility requires a sophisticated approach to managing and presenting data. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 100

Dietary Restrictions Allergens Point of Sale Customer Experience 100

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I Be present.

Customer Service 52

Customer Service Café Hiring Point of Sale 52

Culinary Cues

APRIL 30, 2020

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. There are few certainties at this time except an understanding that this is not over.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

7 Shifts

AUGUST 12, 2021

Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' When a customer interacts with your company on social media, they trust your brand to meet their needs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below.

Inventory 370

Inventory Management Management Point of Sale 370

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 22, 2021

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. Most customers would phone-in carryout orders. Present : QR menus started appearing. Google loves content.

Online Ordering 227

Online Ordering Point of Sale SEO POS 227

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

APRIL 24, 2023

Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity. Start contacting customers in August to plan for holiday parties, but spend the first half of the year honing your catering operation.

Catering 197

Catering Website Management Point of Sale Travel 197

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

7 Shifts

DECEMBER 18, 2019

Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business. Toast employee David Scott Peters said it best: “Think about it: you are paying rent and utilities whether you are generating sales or not. (.) Want to capture the hungry, back-to-school lunch crowd for January?

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

OCTOBER 26, 2022

Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. The practice of tipping is straightforward—money in exchange for work or a service.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

7 Shifts

NOVEMBER 17, 2020

more sales than their less enthusiastic colleagues? While some job performance metrics, like sales, are simple to measure, others, like engagement, are less quantifiable. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

DECEMBER 27, 2019

The turnover rate for quick service restaurants is 123% , which means that the number of team members who leave in one year outnumbers the average number of staff in the entire restaurant. Team culture and customer service also suffer. The average restaurant employee, however, change jobs every 56 days ! Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Modern Restaurant Management

JUNE 21, 2022

Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. More and more, fraudsters are hiding behind the anonymity and impersonality of card-no-present (CNP) payments. But with the intention of seeing if any sales are suspicious. What Is Transaction Monitoring?

Beverage 211

Beverage Food Point of Sale Online Ordering 211

7 Shifts

NOVEMBER 22, 2021

Highlight the key points here that you need readers to understand, mainly what type of restaurant you are launching or expanding, how much funding you need and for what purposes, and why your restaurant will be successful. Customer Analysis : discuss the types of customers you will attract and serve. Table of Contents.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Undoubtedly, it has become a community favorite across the country. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Modern Restaurant Management

AUGUST 30, 2021

When the pandemic hit and restaurants were forced to close all in-person dining, the ones that survived were largely those that were able to quickly pivot operations to online ordering in order to meet growing customer demand for off-premise orders, a transition that many restaurants struggled with. restaurant market.

Innovation 197

Innovation Technology Franchise Franchising 197

Modern Restaurant Management

MARCH 24, 2021

The cost of partnering with third-party food delivery services can be high, but the cost of not doing so could be even higher. Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. Three Ways to Handle the High Costs of Delivery.

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. The data also points to a broken customer arrival experience. The State of What Feeds Us.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Culinary Cues

APRIL 22, 2020

Chefs at home must stay organized – they can’t help themselves. [] EVERY MEAL PRESENTED ON A BEO. FaceTime might turn out to be a perfect tool for the chef to connect with sales representatives and interact, push, and challenge them. This time of displacement is tough on everyone.

Back of House 352

Back of House Point of Sale Take-out Inventory 352

Web Diner

MAY 11, 2021

As a consequence of the coronavirus pandemic, there is an urgency to rethink both the present and the future of the restaurant industry. In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Does your packaging help preserve the best presentation?

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Modern Restaurant Management

JANUARY 5, 2021

How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. Much of the focus on change has revolved around the physical ordering and dining space. What personalized features does it offer?

Online Ordering 158

Online Ordering Point of Sale Allergens Customer Experience 158

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Look for an expansion of physical and digital accommodations to support delivery service (like more parking spaces and pickup lockers). Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Many cities have companies providing composting services to restaurants.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Group

SEPTEMBER 16, 2020

Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148