Goliath Consulting

OCTOBER 6, 2020

The Benefits of Owning a Franchise Restaurant Business. We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The COVID-19 pandemic is helping boost franchise sales as unemployment grows in the restaurant industry and people are reassessing new career options.

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Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. across your franchises.

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Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. But like most things, it's not without some pitfalls.

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Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

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7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances. Restaurants that franchise tend not to own many locations as a company.

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Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance.

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Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. The list of ongoing operational tasks for running a restaurant is extremely complex.

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Goliath Consulting

APRIL 28, 2020

Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate decreasing on-premise sales (1). Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers.

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7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes.

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Goliath Consulting

MAY 19, 2020

We also recommend that you start utilizing some of these catering/lunch service apps (if they are available in your area) to increase exposure and volume: Fooda (4, 5). • Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. Works in dense urban areas and suburban surroundings.

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Modern Restaurant Management

SEPTEMBER 30, 2020

restaurants are very likely to have fewer dine-in customers this fall/winter than usual. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Barring a dramatic decrease in coronavirus infections, U.S.

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Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

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Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). This has resulted in under-ordering (and dissatisfied customers) or over-ordering (and increased waste). References: [link] [link] [link] [link] [link] [link]. Conclusion.

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Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. For example, a person who walks into a Fast Food Chain may expect a fast, no-fuss, and efficient service.

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Goliath Consulting

MAY 8, 2020

Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2). For example, Catersource magazine reported 7 to 8 % as the average pretax profit in the full-service restaurant industry (3). But on average these numbers are much more modest.

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Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

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Modern Restaurant Management

JULY 12, 2023

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. Observability refers to the ability to infer the health of an app or system based on the external data it generates. This is clearly not a good approach.

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Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

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EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. When some customers see these foreign faces, they’ll feel validated in their choice to dine with us,” Martani adds. Fatimah Fadhil Inside the steakhouse.

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Goliath Consulting

JUNE 15, 2020

Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, is simplifying his menu by combining. “We Having a transparent, honest relationship with your staff, suppliers and customers will help your business tremendously in the long run. References: (1) [link]. (2) Menu Changes and Flexibility. 2) [link]. (3) 3) [link]. (4)

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Goliath Consulting

FEBRUARY 9, 2020

Aside from the sales opportunity, there are other clear benefits to incorporating food delivery at your restaurant, such as giving the restaurant increased visibility, exposure to new customers and gaining of valuable insights on purchasing trends 2,3. Reference: 1) [link]. Space and Staff. 2) [link]. 9) [link].

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Goliath Consulting

FEBRUARY 25, 2020

Gen Z, according to Chicago-based research and consulting firm Technomic Inc, is a generation “on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it” (2). It also enables discounts and other promotions that will motivate customers from Gen Z to return to your business.

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Restaurant365

FEBRUARY 25, 2020

Full-Service Restaurants. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Catering Services. Profit margins average 7-8% for catering service businesses. Average Profit Margins by Restaurant Type.

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Goliath Consulting

MARCH 14, 2020

A restaurant’s packaging is not just a vehicle for carrying food—it’s a statement that informs customers about your business’s brand and values. A research conducted by US Foods reported that the top complaints from ordering customers included, “food was not warm or fresh” and “food got shaken or messed up during delivery” (3).

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Goliath Consulting

AUGUST 27, 2021

2 As artificial intelligence advances, so does the automation of food services. Cracker Barrel has introduced its mobile app that allows customers to pay for their meals ahead of time. 8 Chili’s has an option for their customers to pay their bill on a tablet at their table instead of having to wait for a waiter to come to assist them.

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Modern Restaurant Management

DECEMBER 13, 2019

“While stepping away from a company and customer base that I have grown and been passionate about for over 20 years is never easy, one of the key aspects of a good leader is to know the right time to transition. Prior to joining TakeOut Tech in 2010, Jeffers was Vice President of Sales for Custom Business Solutions.

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The Restaurant Times

AUGUST 25, 2022

Vikas Punjabi – When I was planning to move back to India, I got the master franchise rights of The Chocolate Room for India. We learned everything from the scratch – right from the basics of serving the customer to managing the restaurant business. . Therefore, we started franchising towards the end of 2008. .

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Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. Owning a franchise means collaborating with multiple independent business owners. 10 Key Metrics Restaurant Franchises Should Focus On And How To Improve Them.

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Goliath Consulting

JULY 28, 2020

Another profound shift in the industry is the way staff is now expected to interact with their customers. Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). References: (1) [link]. (2) Conflict Resolution (Guest Relations). 2) [link]. (3) 3) [link]. (4) 4) [link]. (5)

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BNG Point of Sale

SEPTEMBER 7, 2021

To maintain profitability, restaurants need to find ways to cut costs without forgetting about quality food and customer experience/service. . With experience in foodservice, these businesses offer effective service in the way of a balanced mixture of healthy and indulgent meal options, as well as control of the menu.

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The Restaurant Times

MARCH 8, 2023

It’s important to understand the dynamics of both fast food and fast casual restaurants, whether you’re considering opening a franchise, starting your food business from scratch, or simply trying to decide what kind of restaurant to eat at while on the go. Additionally, it frequently costs less than fast-casual eateries.

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The Restaurant Times

JUNE 30, 2021

In addition to managing internal operations, he is also the interface between customers and the staff. The front of the house refers to anything the customer interacts with, be it the waiting staff, the dining arrangement, lobby area, etc. Providing Excellent Customer Service . Managing Finance .

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Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. The best is yet to come for Taco John’s!”

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The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. But why should you automate order taking when everything is working fine for you?

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Apicbase

NOVEMBER 28, 2022

The increasing number of multi-site restaurants and food service companies with centralised production kitchens also increases the importance of traceability. Catering kitchens prepare food on-site and then distribute batches to external customers , such as large businesses, hospitals, museums, airports, etc. Virtual brands.

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The Restaurant Times

OCTOBER 9, 2020

For restaurants operating multiple outlets or franchises, a standard restaurant operations manual will be of great help in maintaining consistency across the enterprise . In such critical situations, by referring to the operating manual, your restaurant can quickly fill any gaps without interrupting other operations.

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BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. With reduced profit margins, it can be tough to stay afloat, let alone branch out into other ventures and live up to your end of the bargain when franchising.

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