7 Shifts

NOVEMBER 12, 2020

Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

APRIL 20, 2020

™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. mrus– a line of India-inspired cream liqueurs, launched “Small Brand. We are grateful for our partners, like S?mrus

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. Self-service and automation will be a major focus area for QSRs.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 7, 2024

The consummate performance of these units is non-negotiable, given their role in preserving product integrity, meeting health standards, and enhancing customer experience. Overheating An overheating ice machine compromises not just its functional longevity but also operational safety.

Healthcare 275

Healthcare Uniforms Food Safety Customer Service 275

Restaurant Business

MAY 31, 2023

Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Consistency When processes are automated by computer or robot, especially food prep processes, consistency becomes an easier goal to attain. Chicken’s BSK (bb.q. Smart Kitchen) model in Englewood, N.J.,

Franchising 261

Franchising Franchise Kitchen Safety Customer Experience 261

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 284

SpotOn

FEBRUARY 26, 2025

That could simply be food sales , alcohol , and non-alcoholic beverages. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That way you'll have accurate food and beverage cost percentages for each COGS line item. Those sales line items should match the ones in your POS reporting.

Point of Sale 88

Point of Sale License Insurance POS 88

7 Shifts

JULY 1, 2024

While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. It also helps to research your target customers' age and social status. Do you want them to feel relaxed?

Bar 221

Bar License Food Supply Restaurant Law 221

Indoor Media

JANUARY 16, 2025

In an industry that thrives on competition and customer expectations, success when starting a pizza shop is built on a foundation of core principles. Exceptional pizza Consistent branding and marketing, Efficient operations, Cleanliness Strong customer focus These aren’t just sides; they are the central slices in the pie of success.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Lavu

FEBRUARY 14, 2020

Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Customer Service Standards. Health and Safety Standards. In the restaurant industry, appearance is important because customers are looking for safe foodservice operators. Customer Service Standards. Labor Laws.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

The Restaurant Group

JANUARY 11, 2024

These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. Establishing a brand identity for your own enterprise will differentiate it from other food businesses. Branding will touch on your restaurant name, concept, slogan, menu, and customer service. However, all is not lost.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Squirrel Systems

JUNE 24, 2024

Ensuring Consistent Food Quality Priority: Delivering high-quality food consistently is paramount. Strategy: Standardize Recipes: Create detailed recipe cards for every dish to ensure uniform preparation. This includes everything from the ambiance and service to the ease of reservations and the efficiency of service.

Operations 52

Operations Kitchen Safety Loyalty Program Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What is the typical service like on a busy shift? What are the safety and hygiene standards in the kitchen? Are there opportunities for further training, or to attend workshops and events?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Embrace the Suck

JUNE 13, 2022

I would say it's worth your time and energy to have your own delivery service that doesn't cost a lot of extra money. You don't get that with a third party delivery service. We don't have to go into them about bad customer service, tampering with a product and things like that. I could serve whatever food that I wanted.

Retail 221

Retail Social Media Take-out Events 221

Apicbase

AUGUST 29, 2024

For multi-site food and beverage businesses, maintaining operational excellence across all locations can be daunting. What Is Food and Beverage Management? F&B management oversees kitchen operations, menu development, customer service, and finances. How Does Food and Beverage Management Work?

Beverage 52

Beverage Operations Management Management 52

Sling

OCTOBER 1, 2023

All it takes is a love for food and a bit of hard work. You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start.

Catering 78

Catering License Transportation Advertising 78

The Restaurant Times

DECEMBER 22, 2021

The pandemic has changed the world, and it has brought significant changes to the food and beverage industry as well. Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant.

License 52

License POS Loyalty Program Point of Sale 52

The Restaurant Times

OCTOBER 22, 2021

When opening a bakery business you need to pay special attention to what name you want your customers to call your bakery with. The name of your bakery must be appealing enough so that it compels the customers to order from it. Source: Times Food – Times of India. Look For An Appropriate Location.

License 52

License Back of House Kitchen Safety Equipment 52

Apicbase

JULY 26, 2024

This fragmentation prevents restaurants from gaining a comprehensive understanding of their sales, inventory, recipe, and food cost data. Without integrated systems, multi-unit restaurants struggle to monitor location performance, food costs, and other key metrics. This makes it difficult for you to make informed decisions.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. Production planning software transforms food production from a paper-based chore to a digital process.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Implementing these will improve your system, resulting in: Increased value for your operation through higher purchasing power and lower food costs. Ensuring customer health remains a top priority.

Supplies 52

Supplies Management Management Food Supply 52

Apicbase

MAY 12, 2023

They need to maintain consistency, provide excellent customer experience and optimise performance across a growing number of locations. Drivers For OpEx OpEx refers to the practice of optimising operational processes to improve efficiency, reduce costs, and enhance the customer experience. An example is food traceability.

Operations 52

Operations Back of House Front of House Sustainability 52

Web Diner

JUNE 14, 2021

Maintaining or building a successful brand in the food industry is now more demanding than ever, owing to unrelenting competition in the dining business. It goes without saying that graphic design does more than beautifying and attracting customers. This gives customers the impression of being valued.

Design 36

Design Social Media Mobile Ordering Uniforms 36

Touch Bistro

MARCH 25, 2021

Start with the one we’ve created below, then customize it to meet the needs of your business. Go over important topics like: Job responsibilities COVID-19 safety procedures Hygiene Uniform Systems and tech Attendance Customer service Security – including your restaurant loss prevention strategy Opening and closing shift procedures.

Hiring 52

Hiring Employee Relations FOH BOH 52

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. By the end of the book, readers will know how to protect themselves (and their customers). Read on for an excerpt from "Who Watches the Kitchen?" " Why write this book now? Francine L.

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

JULY 27, 2020

In mid-to-late March , Yelp reported a swift and uniform drop in consumer activity across the nation. Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

The Rail

SEPTEMBER 13, 2022

Whether you’re dealing with an extremely hot kitchen, patio service, or you’re catering an event in extreme temperatures, your staff’s well-being should be your top priority. First, it’s put the health and safety of thousands of employees at risk. It can also be a good idea to adjust uniforms or the dress code for the summer.

Kitchen Safety 130

Kitchen Safety Education Food Safety Outdoor 130

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

JUNE 11, 2020

Into this yawning black hole of uncertainty, food distributor US Foods is here to help with a free reopening kit. US Foods is one of the biggest food distributors in the U.S., selling raw materials and pre-made food items (tempura shrimp and bacon jam are two of their latest).

Food Safety 229

Food Safety Back of House Food Supply Uniforms 229

7 Shifts

AUGUST 16, 2024

High turnover rates can disrupt operations, increase costs, and negatively impact customer service. From labor law compliance, employee benefits, and scheduling to health and safety, having well-defined guidelines can create a positive work environment and motivate your team. Healthcare and insurance for restaurant employees J.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

EATER

JUNE 9, 2020

The point is, despite the near-universal tragedy caused by the novel coronavirus, the look and feel of our experiences today is anything but uniform, and depends greatly on the place we call home. Across the city’s restaurant and food sector, anxiety is palpable. Street food carts are busy at lunchtime. How can they?

Government 326

Government White Paper Fine Dining Bar 326

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Focus on areas frequently touched by staff and customers.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

7 Shifts

NOVEMBER 8, 2023

The Colorado Overtime and Minimum Pay Standards Order #38 regulates overtime, minimum salaries, breaks, tips, uniforms, and recordkeeping. Colorado restaurants must meet other legal requirements that govern food safety, alcohol service, compensation, overtime, breaks, and child labor.

Restaurant Law 221

Restaurant Law Food Safety Employee Relations Article 221

EATER

FEBRUARY 7, 2022

Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. The problem with the Western diet, Mock said, is that all the wholesome foods we need are right in front of us, but we default to lazy shortcuts — like vitamins and smoothies and processed “health” foods — that don’t actually nourish us. “It

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Consumer Goods Back of House Small Business 2020 261