Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Plenty of services exist to take care of the tricky parts. But in a ghost kitchen, employees are the customer.

Front of House 199

Front of House Kitchen Safety Food Back of House 199

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. spent per order, on average, across restaurant websites. spent per order, on average, across restaurant websites. How 2020 Changed Food. Top Restaurant Trends.

2020 201

2020 Merchandise Retail Point of Sale 201

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Before you can hit the ground running, it's important to understand the ground itself. Traffic times.

License 459

License Hiring Equipment Point of Sale 459

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Once your restaurant is listed on Takeaway.com, you can start receiving orders.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Deliverect

MARCH 17, 2020

Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses?

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Cheetah

NOVEMBER 23, 2021

These small bites require just as much food as entrees, but demand meticulous prep work (and thousands of toothpicks). Unfortunately, many catering businesses suffer from disorganized operations, especially in relation to sourcing supplies, prepping food and retaining staff. >>> Need help forecasting?

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Cheetah

SEPTEMBER 16, 2021

Because our products are fresh, our deliveries are on time and we always have our customers’ interest top of mind. Now, Cheetah Plus gives customers even more. Credit Back on Every Order. The Cheetah Plus membership saves you money on every order. They also don’t pay credit card fees for any size order.

Online Ordering 147

Online Ordering Merchandise Food Supply Supplies 147

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Promote Gift Hampers and Vouchers for corporate customers, and as gifts for ‘friends who have everything’.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. Other fast-food restaurants have introduced license plate scanners to remember specific orders.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Adhere to protocols addressing the protection of both customers and employees. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Perfect Daily Grind

SEPTEMBER 7, 2022

Among many other food and beverage outlets, coffee shops are a common sight in airports around the world. The company is particularly prominent in US airports because of a long-term exclusivity agreement between the coffee chain and HMSHost , one of the major food and beverage operators in the country’s airports.

Café 158

Café Franchise Franchising Beverage 158

Goliath Consulting

APRIL 28, 2022

Since COVID-19, restaurants have joined in the trend of contactless payments, contactless ordering systems, ghost kitchens, and now hybrid restaurants. 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food. percentage points year over year.

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166

Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. They also include variable costs such as food costs, hourly staff wages, and equipment maintenance. Your expenses include overheads like rent, staff salaries, and utility bills.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Ken Burgin

FEBRUARY 8, 2022

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Scan the QR Code or tap on the order disc for an NFT connection to the app. Set up Online Catering Orders. Make it easy to set up a Tab.

Mobile Ordering 60

Mobile Ordering Online Ordering Merchandise Point of Sale 60

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Mobile and online ordering will put control in the customers’ hands.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Future Food

OCTOBER 30, 2023

As a Food and Hospitality Consultant working with shopping centres, mixed use development and stand-alone businesses in Australia, I share with you the many operational challenges I see across many different sectors. Future Food and the Sydney Fish Market are working together to ensure an exceptional level of operating standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to Jonathan Maze from Restaurant Business , limited-service and full-service restaurants have raised prices to at least 7% over the past year as grocery prices are soaring as well, which means a more expensive supply chain.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

BNG Point of Sale

JUNE 16, 2021

Maintaining growth in the restaurant business requires more than delicious food and an inviting design; it also means adopting specific and powerful sales strategies. In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

EATER

AUGUST 15, 2022

The online seller claimed to be Regalis Foods, a well-known purveyor of seafood and other high-end culinary goods based in New York. Ruth is just one of more than 1,000 customers who have fallen victim to online scammers impersonating Regalis Foods since January 2022. I will hurt somebody.

Email Marketing 96

Email Marketing Online Ordering Food Order Point of Sale 96

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Innovation Through Service. Bringing customers value by reducing friction.

Innovation 142

Innovation Menu Back of House Front of House 142

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Here are a few elements worth paying attention to in order to prepare your café for the festive season. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. AI tools even allow you to automate core tasks like food preparation or production. At least, that is how it feels.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? Now, in a bid to reduce food waste, an app is using the appeal of cheap, unexpected food to motivate consumers to buy items restaurants would otherwise throw away. Lille Allen/Eater. Too Good To Go, which launched in 2015 in the U.K.

Waste 104

Waste Consumer Goods Food Truck Front of House 104

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It’s more important now than ever to ensure that your brand is being presented in a clear, professional way in order to establish your credibility. What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Apicbase

OCTOBER 14, 2022

To develop a food franchise built to last, you must ensure that franchise outlets perform well. This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Boost your table turnover rate by training staff to improve service. What is food cost?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

BNG Point of Sale

AUGUST 27, 2021

As a result, industry revenue for barbecue food options has increased at an annualized rate of 2.0% Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers).

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

BNG Point of Sale

JUNE 29, 2021

Pricing Food in the Restaurant Business. What is even better than running a restaurant with delicious food? In this article, we review what businesses are most profitable and how to maximize the food profit for the business you run. Food trucks: 6 to 9%. What food items are most profitable? Tasty profits!

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Restaurant Clicks

SEPTEMBER 8, 2021

The best places to eat in Niagara Falls have a few things in common; specifically location, quality of food, and local charm. With excellent service and a beautiful presentation, Savor is a true winner. Realistically, you won’t find this caliber of food for the price at many restaurants. Order Online. Make a Reservation.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78