Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. Restaurants depending on this demographic need to retain these customers to keep the traffic coming in and keep their top lines growing.

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. “As a chef and as a customer.

2022 177

2022 Fast Casual Customer Service Food Safety 177

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. When establishments put the customer first, every business decision revolves around that priority.

Fast Casual 132

Fast Casual Food Safety Loyalty Program Customer Experience 132

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe.

Food Safety 168

Food Safety Technology Kitchen Safety Food 168

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 144

2021 Fast Casual Mobile Ordering Social Media 144

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 181

Food Supply Restaurant Law Email Marketing Mobile Ordering 181

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. This wholesale & Logistics company ensures franchisees are well-stocked with quality supplies at the best price. Kotipizza owns and manages the customer from start to finish. We are committed to being a responsible franchisor.”

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

Apicbase

OCTOBER 17, 2023

” A Glimpse into Kotipizza’s Empire: Kotipizza: A 305-unit fast-casual chain. This wholesale & Logistics company ensures franchisees are well-stocked with quality supplies at the best price. Kotipizza owns and manages the customer from start to finish. We are committed to being a responsible franchisor.”

Fast Casual 52

Fast Casual Franchise Franchising 2000 52

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 160

2020 Mobile Ordering Point of Sale Fast Casual 160

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Restaurants vs. delivery services. COVID-19 Consumer Dining Trends.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Get Creative.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

MARCH 15, 2021

They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. Once you have established your brand, enthusiastic and interested candidates may come from anywhere (though generally they are existing customers in the early days). Have Processes in Place.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

BNG Point of Sale

JUNE 21, 2021

In the restaurant industry, delicious food and restaurant ambiance are often seen as THE KEYS TO SUCCESS! Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. In this case, the “goods” are food and drinks only. Full-Service Restaurants.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

EATER

OCTOBER 28, 2021

Custom salad being made at a Sweetgreen in Washington, D.C. The salad chain has a billion-dollar valuation and no profitability in sight This week, fast-casual salad chain Sweetgreen announced its intent to go public and start trading on the New York Stock Exchange. Our goal is to be a content creator and a food platform.

Food Supply 93

Food Supply 2018 Fast Casual 2009 93

Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

Food Safety 141

Food Safety Food Allergens Seasonal Menu 141

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 146

2020 Online Ordering Point of Sale Cash Management 146

Lavu

MARCH 13, 2020

The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. An item is forgotten.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Inventory management is one of the most important, but challenging, aspects of running a food service business. Restaurant Labor Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Aaron Allen & Associates

AUGUST 15, 2023

These macroeconomic trends are expected to foster activity in the foodservice industry, especially emphasizing the demand side: consumption, tourism, and B2B services. Some of these are: As part of Vision 2030 in Saudi Arabia, $500 billion are being invested in NEOM across 14 sectors including food, tourism, and entertainment & culture.

Hotels 52

Hotels Catering Tourism 2023 52

Black Box Intelligence

NOVEMBER 16, 2021

How to Increase Restaurant Sales and Traffic Using Customer Incentives. Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. Strong customer incentive strategies make your restaurant stand out to potential customers and keep them coming back.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Management companies provide restaurants with a franchise like operating system without having a franchise agreement.

Management 60

Management Management Front of House Back of House 60

BNG Point of Sale

SEPTEMBER 2, 2021

A Guide to a Restaurant’s Ideal Profit Margin for Food . Ideal Profit Margin for Food . The food business is notoriously tough. It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. 30% food costs .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. This emergency action will not disrupt the production or supply of BACARDÍ rum. National Restaurant Association Show Canceled. Brands, Inc.

Food Supply 85

Food Supply Kitchen Safety Cash Management Food Safety 85

Aaron Allen & Associates

MAY 26, 2021

The violent swings in demand and supply have devastated some businesses (restaurants led the U.S. While many only think “restaurants” when thinking “foodservice,” we look at the entire global food ecosystem of $14.6T. And operators are often (understandably) overwhelmed and services available.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

The Restaurant Times

OCTOBER 8, 2021

Shivashish Pandey comes with over 20 years of professional experience; he most recently served as the Director & CEO at Fast Food Indonesia, which owns and operates KFC Indonesia. Shivashish believes that the team members in the restaurant are the ambassadors of the brand facilities, with whom the customers regularly interact.

Management 52

Management Management Food Safety Food 52

The Restaurant Times

FEBRUARY 14, 2022

In most cases, cloud kitchen companies supply the basic infrastructure required for preparing food and packaging it for delivery with the QSR doing the rest. Mad Over Donuts has gone down a similar path, partnering with Bengaluru’s Loyal Hospitality and New Delhi’s Rebel Foods to create cloud kitchens.

Fast Casual 52

Fast Casual Fine Dining Food Supply Food Truck 52

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Xtra Chef

APRIL 15, 2020

Food & Wine’s YouTube channel has a few such videos highlighting restaurants that are adapting. Below, we offer a roundup of ten creative ways restaurateurs have been chosen to stay connected with their customers and adapt during quarantine. Nick Wiseman, owner of fast-casual concept Little Sesame out of Washington, D.C.,

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Fast Casual 85

EATER

DECEMBER 21, 2020

From the Editor: Everything you missed in food news last week This post originally appeared on December 19, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Its goal is to provide exclusive experiences for its customers, even, I suppose, during a pandemic.

Outdoor 82

Outdoor Fast Casual Dine-in Food Supply 82

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. “We’re both humbled and lucky to support our amazing customers during this critical time. NAB Acquires SALIDO. SALIDO was acquired by North American Bancard (NAB.)

Fast Casual 127

Fast Casual Casual Menu Mobile Ordering 127