7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! List all employees and partners.

License 459

License Hiring Equipment Point of Sale 459

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. With the labor shortage and supply disruptions in the background, it’s no wonder that some diners are quick to get frustrated with slow service or missing menu items. Indoor Dining Gives Rise to Rude Customers.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Perfect Daily Grind

MARCH 15, 2023

Why are Starbucks employees unionising in the US? In 1985, employees at the Seattle roastery and warehouse, as well as workers at some of the city’s coffee shops, first voted to unionise with the United Food and Commercial Workers (UFCW) Local 1001. Read on to learn more. Pro-union workers have not been shy about these efforts.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Is it worth it considering the IRS taxes auto-gratuity ? Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. When some customers see these foreign faces, they’ll feel validated in their choice to dine with us,” Martani adds. along with the U.K.

Employee Relations 128

Employee Relations Travel Sports Social Media 128

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. How To Market Your Restaurant During Reopening.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. They can be done by full-time employees, part-time staff, or freelancers. Marketing is a booming field.

2023 78

2023 Marketing Social Media Email Marketing 78

The Restaurant Times

JUNE 30, 2021

In addition to managing internal operations, he is also the interface between customers and the staff. The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . Optimum coordination and optimization between the two will increase customer satisfaction. .

Operations 52

Operations Management Management Front of House 52

Sling

JUNE 20, 2022

Want to build an effective team, retain high-performing employees, and make your business the best it can be? How to create an employee performance improvement plan Improve employee performance with Sling. Instead, you’re trying to help the employee stretch, grow, and improve on a job well done. Table of contents.

Employee Relations 78

Employee Relations Small Business Document Customer Service 78

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with their customers.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Restaurant Engine

MAY 26, 2021

Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. Oftentimes, the trend in automated cooking may refer to a robotic arm in the kitchen that flips burgers or assembles a pizza. It is cheaper to employee robots than it is to employ humans.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Restaurant365

JANUARY 28, 2020

Forecasting for restaurants is estimating key metrics like future sales, customer traffic, or menu item ordering mix based on historical sales data, economic trends, or market analysis. Projected sales and customer traffic data can be used in different areas of restaurant operations, primarily in controlling prime costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Don’t just assume your employees know the best way to accomplish tasks and interact with customers.

Retail 88

Retail Communication Employee Relations Hotels 88

Open for Business

MAY 9, 2023

Third-party delivery may be the most popular, but it’s certainly not the only option restaurants have to bring their food to hungry customers. That leaves partnering with a third-party delivery service. Third-party delivery refers to hiring another business to handle restaurant food delivery services on your behalf.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Goliath Consulting

JULY 21, 2019

It is easy to focus on and get caught up with your product or service because it is the deliverable; the tangible asset you deliver to your customer. The value of your brand is equally as important as the quality and care put into your product or service. But what about your intangible asset… your brand?

Employee Relations 74

Employee Relations Customer Service Email Marketing Customer Experience 74

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. You’ll need to find out how to acquire food service permits and liquor licenses (assuming you plan on serving alcohol).

License 52

License Food Supply Insurance Small Business 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. of customers shop more from stores with some form of reward program.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. If employees receive benefits and compensation, they must be provided for work that employees perform.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Modern Restaurant Management

NOVEMBER 26, 2019

History books often reference a military battle tactic known as scorched earth, when one side would burn down all infrastructure and resources as they retreated in order to prevent the advancing side from using them. The most obvious layer is the impact the food delivery app services have had on the way restaurants reach their consumers.

2019 139

2019 Employee Relations Restaurant Law Food Order 139

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

BNG Point of Sale

DECEMBER 6, 2021

A point-of-sale system is a computerized method for recording retail services, restaurant operations, and other business functions. S ometimes they are also referred to as cash registers or POS systems. This will depend upon which particular POS system is being used, but most provide this option for customer convenience.

Point of Sale 52

Point of Sale POS Employee Relations Cash Management 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 Arkansas: $11.00/hour California: $13.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Typical Restaurant Overhead Costs and Expenses . Salaries .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? You must design a well-thought-out cafe floor plan to make sure you provide a pleasurable experience for your customers and staff (as well as satisfy all legal requirements for your cafe!). What is a Cafe Floor Plan?

Design 52

Design Café Customer Service Outdoor 52

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

The Restaurant Times

MARCH 31, 2022

You should have a clear vision about what kind of services you want to give. Research about your target customers and then format a restaurant plan as per the needs and wants of your customers. Also, all restaurant staff must go for periodic medical examination services as directed by the Ministry of Health.

Casual 52

Casual Dine-in Tourism License 52