Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Modern Restaurant Management

NOVEMBER 27, 2024

The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S., Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent).

2025 221

2025 Loyalty Program 2024 Back of House 221

SpotOn

JUNE 17, 2025

95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery. The right POS online ordering system will only charge a low flat monthly rate for their service, allowing you to grow your profit as your online ordering grows.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

EATER

OCTOBER 15, 2020

Around the country, they built charming outdoor tents, created picnic-friendly takeout menus, and sold frozen cocktail popsicles to coax customers out of their homes to enjoy something resembling an old world of hospitality. Still, Roginson isn’t sure exactly whether Batch customers will embrace an outdoor winter space. “I

Outdoor 363

Outdoor Seating Small Business Customer Service 363

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 307

Design Food Social Media Merchandise 307

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

ChowNow

MARCH 10, 2021

There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. We also help restaurants grow their customer base in two important ways. Two: We have our own commission-free marketplace, so restaurants can meet eager new customers without hurting their margins. .

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Goliath Consulting

JULY 21, 2019

It is easy to focus on and get caught up with your product or service because it is the deliverable; the tangible asset you deliver to your customer. The value of your brand is equally as important as the quality and care put into your product or service. But what about your intangible asset… your brand?

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. I thought this was impossible: Mangoes were definitely the best fruit I’d ever had, even these American supermarket ones.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

JUNE 22, 2021

If I attempt to use an inaccessible bathroom unassisted, I am definitely coming in contact with the bathroom floor, and regardless of how good-looking the firefighters who come to retrieve me are, that is somewhere I never want to be. And those customers — and potential customers — are many. Something else that’s helpful?

Outdoor 364

Outdoor Restaurant Law Dine-in Travel 364

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety.

2024 294

2024 Mobile Ordering White Paper Food Order 294

7 Shifts

JANUARY 20, 2023

This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. In 2019, diners spent $81.30 on average during Sunday's game. But how do you stand out?

Specials 195

Specials 2023 Social Media Email Marketing 195

ChowNow

JANUARY 17, 2020

As you cross items off your checklists and get ready for the big day, you’ll also need to prepare to market your business and connect with your guests. They also withhold critical marketing data from the restaurants they work with , which will prevent you from building a solid customer base.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

Restaurant Engine

MARCH 12, 2025

Take your restaurant marketing to the next level with AI tools. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025. Heres how to optimize your marketing with AI.

2025 52

2025 Marketing Loyalty Program Email Marketing 52

The Rail

JUNE 10, 2022

By Owen Baker, Contributor Delicious food is a great way to keep your customers, but you need to do more. The industry is competitive, so you must step up your marketing campaigns. Restaurant email marketing through newsletters is one of the best ways to market your business. Add Customer Testimonials.

Email Marketing 130

Email Marketing Coupons Social Media Events 130

Restaurant Engine

APRIL 9, 2025

These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. However, if you proactively manage your online feedback, you can turn negative experiences into learning opportunities and positive experiences into powerful marketing tools. Restaurant Web Design, Made Easy.

Management 52

Management Management Website Management Email Marketing 52

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Well, accounting brings deep insights into the financial status of your business and its performance in the market. Variable Expenses: Fixed expenses do not change with the amount of sales or services provided.

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

JANUARY 9, 2024

A tip is any money (or indicated portion of a credit card charge) a customer leaves beyond the cost of products, services, and tax. New Jersey law doesn’t add any further specifics to the definition of a tip, so the Department of Labor’s Fair Labor Standards Act (FLSA) framework applies. million in additional fines.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

Indoor Media

OCTOBER 7, 2020

Do you wish your auto repair shop’s name was on the lips of every potential customer in town? Spark brand buzz, generate conversations about your fantastic services, and increase profits through consistent, memorable radio advertising. Automotive radio ads can bring that vision to life! Where will the ad be distributed?

Advertising 148

Advertising Social Media Customer Experience Point of Sale 148

Apicbase

JULY 11, 2025

When they’re solid, your architecture stays strong, even as complexity increases The essential functions align with the layers in a best-of-breed architecture: Data and Connectivity Layer Operational Core Finance Layer Customer-Facing Layer Insights Layer The functional blueprint of a modern restaurant stack. They’re also the pressure points.

Allergens 52

Allergens Cash Management Point of Sale Inventory 52

Bingage

MARCH 18, 2023

What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. What is Customer Retention? Do you know why? What’s the reason?

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

7 Shifts

JANUARY 9, 2024

A tip is any money (or indicated portion of a credit card charge) a customer leaves beyond the cost of products, services, and tax. New Jersey law doesn’t add any further specifics to the definition of a tip, so the Department of Labor’s Fair Labor Standards Act (FLSA) framework applies. million in additional fines.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

SpotOn

MARCH 19, 2024

The innovation continues with the company’s release of SpotOn Marketing Assist , its first automated, AI-enabled marketing tool for restaurants.  SpotOn is the first point-of-sale provider to offer an automated restaurant marketing solution for email and social media campaigns.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Open for Business

AUGUST 10, 2023

Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. This depends on the size of your restaurant.

Hiring 167

Hiring Recruiting Reference Website Management 167

EATER

MAY 26, 2020

a marketing manager in Los Angeles who requested we don’t use her full name, is questioning her own high-annual-fee card. Hint: Open those promotional emails from your card provider!) “I heard from a lot of people that they already thought the card was a splurge and that the extra $100 did make a difference to them.” Acacia N.,

Airlines 224

Airlines Travel Loyalty Program Hotels 224

The Restaurant Times

OCTOBER 5, 2021

They are unaware of the benefits that digital marketing can provide to restaurants. . As a result, today, customers are more comfortable in searching and ordering food online. This is where digital marketing plays a pivotal role in building a solid customer base. 6 Ways To Boost Digital Marketing For Your Restaurant.

Email Marketing 64

Email Marketing Marketing Social Media SEO 64

Indoor Media

AUGUST 9, 2021

Advertising is all about raising brand awareness and attracting new customers, right? It’s just as important to maintain and please your existing customer base. Maintaining your current assets isn’t always as glamorous or exciting as acquiring new assets, whether those assets be customers, old blog posts, or storefronts.

Advertising 78

Advertising Social Media Email Marketing Customer Service 78

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. First, let’s look at the definition of restaurant operations management. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction.

Definition 52

Definition Operations Management Management 52

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. The search results will then provide customers with a list of the companies that match the specific search intent.

SEO 52

SEO Definition Online Ordering Website Management 52

Restaurant Engine

MAY 22, 2024

Knowing this can help you craft a marketing strategy to get more office workers in your restaurant over the lunch hour. So, do everything you can to streamline your service. Get creative and listen to what your customers are looking for. Both your restaurant and your customers benefit from prix fixe meals.

Loyalty Program 108

Loyalty Program Email Marketing Coupons Online Ordering 108

Restaurant Clicks

FEBRUARY 17, 2020

While there are many that offer great features, some are better equipped for different service styles, restaurant sizes, budgets, and so on. . Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Marketing & CRM. Customer relation management (CRM).

POS 79

POS 2020 Point of Sale Loyalty Program 79

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction. Boost profits and captivate customers with these 9 game-changing tasks.

Definition 52

Definition Operations Management Management 52

Embrace the Suck

JUNE 13, 2022

I would say it's worth your time and energy to have your own delivery service that doesn't cost a lot of extra money. You don't get that with a third party delivery service. We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Definitely.

Retail 221

Retail Social Media Take-out Events 221

Indoor Media

JANUARY 16, 2019

On one hand, sales can increase from new visitors and repeat customers. Advantages of Restaurant Coupon Marketing. Coupons help bring in new restaurant customers. Check out our Ultimate Guide to Restaurant Marketing that walks you through creating a marketing strategy to bring in new customers. .

Coupons 78

Coupons Advertising Email Marketing Seating 78

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. This allows you to later market to your customers.

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59