Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Restaurants can operate while paying staff a sub-minimum wage of just $2.13

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. On-Demand Delivery for Square Online Store.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 73% of those employees still receive tips. Implement a tip pool.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Lavu

MARCH 13, 2025

Is your local restaurant overpaying for payroll? Get Free Payroll for Restaurants and simplify payroll management effortlessly. Handling fluctuating hours, tip tracking, and compliance can be complex, but Lavu Payroll offers a cost-effective solution. POS Integration : Sync hours and tips directly from your POS system.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. This means the employer can’t: Take any part of a tip left for an employee. Lisa Guerin, J.D.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Tipping Out vs. Tip Pooling.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Customer Experience : Faster service with accurate orders via kitchen display systems and online ordering platforms. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. California’s law differences make it almost like another country unto itself, and can trip up even established restaurateurs. This means the employer can’t: Take any part of a tip left for an employee. Lisa Guerin, J.D.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

AUGUST 23, 2023

For many in the hospitality industry, tipping is an integral part of their restaurant's culture. It influences the livelihoods of restaurant workers around the world. We created Tip Payouts because we felt there should be an easier, faster way to pay out hard-earned tips. It's a win/win.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

APRIL 21, 2023

Restaurants and bars are often targets for robbery, burglary and theft , so much so that the FBI ranks restaurants as the eighth most common setting for violent crime and nearly half of cyber-attacks target small businesses. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

EATER

MARCH 7, 2023

Roughly 35 to 40 percent of all the farm’s customers now accept a discount, and that’s twice the number that did during the market’s first pay-what-you-can season in 2021. Pe’ah is a Jewish ancient law that instructed to leave the corners and the edges of one’s fields unharvested for those in need.” “I

Marketing 289

Marketing Loyalty Program Back of House Pricing 289

Paper Chase Accountancy

JUNE 2, 2025

Is it not a paradox that in the bustling world of restaurants, where every cent counts, the handling of tips often falls through the cracks? While a seemingly small detail, the proper management of tips can significantly impact a restaurant’s financial health and its employees’ satisfaction.

Tip Distribution 52

Tip Distribution Audits Cash Management Restaurant Law 52

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Paper Chase Accountancy

MAY 22, 2025

Navigating the labyrinth of cost accounting in the restaurant industry can feel like trying to solve a Rubik’s Cube in the dark. Key Takeaways Establishing a comprehensive restaurant cost accounting system is crucial for tracking profits, managing cash flow, and ensuring financial health.

Cash Management 52

Cash Management Franchise Franchising Tip Distribution 52

Lavu

MAY 20, 2019

As the owner or manager of a restaurant, you’re in the unique position to donate something other than a check—you can give back directly to your community through your very own business: food and positive life experience. How does your restaurant manage leftover food? Tip: Buy plenty of water. Food Banks.

Food Truck 115

Food Truck Tip Distribution 2016 Waste 115

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? In a restaurant setting, for example, you might schedule a server from 10 a.m. What is a split shift?

Customer Service 158

Customer Service Restaurant Law Tip Distribution Customer Experience 158

Sling

JULY 2, 2024

As a restaurant owner or manager, you have an important decision to make: Which is better for your team and your business, a service charge or tips? Both have benefits and drawbacks, and the best choice for your operation will depend on a variety of factors unique to the restaurant industry.

Tip Distribution 78

Tip Distribution Restaurant Law Customer Service Customer Experience 78

Paper Chase Accountancy

MAY 21, 2025

Hotels, restaurants, and sprawling F&B groups operate within a unique financial landscape, demanding far more than generic bookkeeping. Uncover the myriad benefits of combining robust advisory and accounting support for both restaurants and hotels. Learn more about our Accounting Services !

Hospitality 52

Hospitality Sustainability Cash Management Hotels 52

Xtra Chef

APRIL 15, 2020

The COVID-19 pandemic has forced folks to stay home en masse, which, in turn, has forced the restaurant industry to make some difficult choices. A lot of those decisions were tough to swallow, but there are have been some positive adjustments made by restaurant operators that caught our attention. The Philanthropy Flip.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Restaurant Law 85

Sling

AUGUST 17, 2020

In this article, the workforce management experts at Sling introduce you to this unique employee classification and give you tips for managing them in your business. Statutory Employee Management Tips. Tax Code, and you want to make sure your business is always on the right side of said laws. Statutory Employee Definition.

Definition 78

Definition Management Management Tip Distribution 78

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

SpotOn

JULY 29, 2024

Running a restaurant is expensive. The neverending quest for profitability means that trimming the fat, recouping costs, and finding new ways to be efficient are top of mind for many restaurant owners. But the reality is, for many restaurants, there is only so much wiggle room. Service charges and tips are not the same.

Tip Distribution 52

Tip Distribution Front of House Back of House Healthcare 52

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country."

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Manual Wait Controls : Lets restaurants manually adjust wait time estimates during unexpected circumstances so diners have more accurate wait time expectations.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

EATER

JULY 8, 2024

Getty Images Do restaurants fall under the FTC’s proposed rule to ban hidden mandatory fees? California recently said no, but restaurants across the country are bracing for more confusion. Restaurant service fees are now commonplace. Frequently used to replace tips, these fees are typically in the range of 20 percent.

Airlines 301

Airlines Tip Distribution Front of House Restaurant Law 301