ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Key customer factors that influence dining preferences, from demographics to behavior. A restaurant target market is the specific group of customers your restaurant is designed to attract.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

7 Shifts

OCTOBER 28, 2024

However, it’s best to understand how cost-effective your current customer acquisition efforts are before dedicating resources to it. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JULY 2, 2025

To learn more about the mural progran's history and the impact of the brand's art-forward design approach, shedding light on how these unique visuals foster genuine connections with their customer base, Modern Restaurant Management (MRM) magazine reached out to Seth Larsen, the company's Chief Relationship Officer. But murals?

Social Media 373

Social Media Customer Experience Book Brewery 373

Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. These designs prove that modest size doesn't mean sacrificing functionality or the customer experience.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

ChowNow

FEBRUARY 19, 2025

When staff are given clear, hands-on guidance in a structured way that fits into their workflow, they learn faster and feel more confident using the new technologyleading to smoother shifts, fewer mistakes, and a better experience for both employees and customers. For new team members, hands-on experience is the best teacher.

Training 195

Training Online Ordering Customer Service Reference 195

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

ChowNow

MAY 9, 2025

Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales. The best restaurant menu descriptions help customers understand what the dish is and why theyll love it. But a little extra effort can make a big difference. Specificity sells.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

The Eat Restaurant

MARCH 13, 2025

It encourages customers to share their experiences and rewards them for bringing in new guests. Boosts word-of-mouth promotion: Referral programs formalize and reward word-of-mouth marketing, making your most loyal customers even more likely to recommend your restaurant. Start by defining your goals and target audience.

Loyalty Program 78

Loyalty Program Reference Customer Experience POS 78

The Restaurant Group

MAY 17, 2025

This simple and powerful approach turns satisfied customers into enthusiastic advocates for your restaurant. A restaurant referral program builds strong restaurant customer loyalty, creates excitement around your brand, and significantly increases your restaurant revenue growth.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

Culinary Cues

MAY 15, 2025

Repetition gives the chef experience in how to adjust. Mr. Miyagis words of wisdom referring to acceptance of patience and awareness of process as well as meaningful outcomes that can result. Your customers are less inclined to seek surprises and more inclined to expect consistency.

Uniforms 223

Uniforms Coaching Restaurant Law Customer Experience 223

The Rail

NOVEMBER 11, 2024

Today, we will explore the advantages of organic products and Paleo pantry essentials to show you how to source these ingredients to foster a greener dining experience. Health Benefits for Customers Ingredients like organic coconut oil offer advantages over their non-organic varieties.

Sustainability 130

Sustainability Compost Recycling Agriculture 130

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

The Rail

JUNE 11, 2025

Look at your financials — steady profits, a loyal customer base , and strong staff retention are all signs of readiness. Customers expect the same quality, ambiance, and service they experienced at your first location. This includes everything from recipes and plating instructions to customer service protocols and cleaning routines.

Management 147

Management Management Equipment Hiring 147

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Harbor Touch

MARCH 18, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Check references carefully and run quick trials. That keeps customers coming back for more.

Management 148

Management Management Seasonal Menu Cash Management 148

The Rail

APRIL 30, 2025

AI-powered tools have also been utilized in order to analyze customer feedback and engagement metrics, the article highlights. With results that bring to light efficiency in marketing endeavors and improved online engagement (and therefore, brand visibility), restaurants can take a considerable amount of guesswork out of the equation.

Marketing 130

Marketing Social Media Online Ordering Waste 130

The Restaurant Group

FEBRUARY 1, 2025

A single negative review can influence how customers see your business. This affects customer trust and could lead to revenue losses. It shows your commitment to improving customer experiences and maintaining high standards. A subpar dining experience shared online can reduce your revenue.

Customer Experience 78

Customer Experience Customer Service Influencer Small Business 78

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Key benefits: Track customer behavior (order frequency, visit times).

POS 78

POS Loyalty Program Marketing Point of Sale 78

Lavu

JULY 4, 2025

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. The impact? This cut labor costs to 23.7%

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Perfect Daily Grind

JULY 14, 2025

By initiating conversations about transparent sourcing and quality, coffee shops like Faro and Luna by Faro have become a point of reference for Italians seeking a deeper understanding of their daily espresso. Specialty coffee invites people to question what they think they know,” Dario says. “It

Café 132

Café Consumer Goods Education Agriculture 132

ChowNow

JUNE 20, 2025

It’s the first impression most customers will have of your restaurant. Restaurant operators who neglect their Google Business Profile are missing out on the 62% of customers who turn to Google when looking for a place to eat. This is ChowNow customer, Maple Block Barbecue’s Google Business Profile.

Online Ordering 195

Online Ordering Website Management Customer Experience Seasonal Menu 195

Open for Business

NOVEMBER 20, 2024

.” The panelists shared strategies for leveraging AI to enhance operations, help personalize guest experiences, and uncover opportunities for growth. It refers to AI that can act autonomously to achieve specific goals. Additionally, OpenTable is working to enhance the diner experience with AI.

Point of Sale 60

Point of Sale Inventory Reservations Hospitality 60

Perfect Daily Grind

JUNE 1, 2025

Balancing price with quality Roasters everywhere now face the difficult decision of balancing price hikes with retaining customers. Therefore, delivering only the highest-quality beans is essential to meet these elevated customer expectations.” Traditionally, many roasters discard quakers when identified in the cooling tray.

Point of Sale 93

Point of Sale Pricing Equipment Cash Management 93

Lavu

JULY 3, 2025

Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet. The restaurant industry has been inundated with challenges from inflation, staffing, delivery services and guest experience.

POS 78

POS Point of Sale Management Management 78

Lavu

MARCH 13, 2025

Lavu Payroll Overview Note : Lavu Payroll is free for existing Lavu POS customers [1]. Lavu, for instance, has a 91 NPS score, reflecting its dependable customer service [1]. Lavu : Provides 24/7 customer support and boasts a 91 NPS score for their service [1]. This reduces errors and ensures the process runs smoothly.

Tip Distribution 78

Tip Distribution Employee Relations Restaurant Law POS 78

SpotOn

OCTOBER 14, 2024

It's essential for smooth operations, accurate reporting, and a great guest experience. However, many modern cloud-based POS systems have features and integrations that make them crucial to the staff and guest experience and the restaurant's profitability. The POS system is a restaurant's command center.

POS 52

POS Loyalty Program Website Management Cash Management 52

Lavu

JUNE 13, 2025

The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Cashless systems streamline operations, reduce theft risk, and align with the growing demand for contactless experiences.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Rocket Fuel

NOVEMBER 6, 2024

Using a multi-channel approach, employees will feel more informed and engaged in the benefits enrollment process, leading to a positive experience for them and a smoother process for HR. For example, acknowledge staff named in positive customer feedback or reward team milestones. Keep it informative and fun.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Paper Chase Accountancy

MAY 22, 2025

2 Cross-reference this data with POS system records. Hospitality Accountant Insights for Workforce Budgeting Drawing from their extensive experience, hospitality accountants offer valuable insights for budgeting workforce costs, including payroll, tips, and labor expenses in the restaurant industry.

Cash Management 52

Cash Management Franchising Franchise Tip Distribution 52

Black Box Intelligence

JANUARY 16, 2025

For example, Fine Dining often experiences significant slowdowns during holidays. Concerning Decline in Sales Alongside the Critical Importance of Maintaining Cleanliness For Positive Customer Ratings. In the case of limited-service restaurants, the ASR of reviews that contain a reference to cleanliness is 3.3,

2024 52

2024 Point of Sale Front of House Fast Casual 52

EATER

FEBRUARY 13, 2025

All these suggestions are low on the mental energy they involve and easily open to customization. A note that when you call 2-1-1 youll be rerouted or referred to a regional calling center and get intel for local food resources.) Being displaced due to natural disaster can be an incredibly difficult experience. Take a breath.

Dietary Restrictions 190

Dietary Restrictions Hotels Back of House 2025 190

Lavu

MAY 5, 2025

Configure Lavu Settings Get your system ready by customizing it to your business needs: Add menu items, modifiers, and prices. This hands-on experience helps them get comfortable with the system. Contact their team for a custom quote. Set up tax rates, employee roles, permissions, and floor layouts.

POS 78

POS Training Kitchen Safety Cash Management 78

Lavu

MAY 5, 2025

In this article, well explore why so many restaurants are switching to Lavu POS and how its helping them improve efficiency, reduce errors, and deliver a better customer experience. Lavu POS helps restaurants save time, reduce mistakes, and boost profits – all while improving customer experience.

POS 78

POS Operations Mobile Ordering Cash Management 78

Perfect Daily Grind

JUNE 5, 2025

Given that supply chain actors in the Global North are largely in control of sensory assessment and scoring, these systems often favour them, failing to understand the flavour experiences of people in the Global South. We conduct our internal quality control using Q graders in Costa Rica and the US, but we never disclose scores to customers.

Pricing 87

Pricing Supplies Consumer Goods Influencer 87

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. In this guide, well explore how to integrate effective allergen tracking into your POS system to stay compliant and protect every customer who walks through your doors.

Allergens 78

Allergens POS Management Management 78

Paper Chase Accountancy

JUNE 23, 2025

On-premise options, in contrast, provide data control, customization options, and typically one-time cost, but they may require intensive IT support and have higher upfront costs. Experience : Ask about their experience with the restaurant industry. This involves conducting in-depth research and requesting references.

Cash Management 93

Cash Management Restaurant Law Hotels Hospitality 93

Modern Restaurant Management

APRIL 1, 2025

. “While current economic conditions have a clear effect on dining habits, consumers are demonstrating remarkable adaptability, strategically allocating their spending based on what matters most to them – be it exceptional experiences, convenient access or maximizing value.”

Pricing 251

Pricing Technology 2025 Point of Sale 251