7 Shifts

SEPTEMBER 16, 2020

Here's what the team at Hamburger Mary's did to alter their operations in order to keep customers and staff safe during the pandemic: PPE - Customers must wear face masks at all times except when eating or drinking. But Hamburger Mary's is eco-conscious and encourages guests to recycle!

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. Dunkin’ is also on track to fully transition to new, recyclable hot coffee cup lids in all of its U.S.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Think paper straws versus plastic.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We’re both humbled and lucky to support our amazing customers during this critical time. . “We’re both humbled and lucky to support our amazing customers during this critical time.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Lavu

JUNE 6, 2025

With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Discovering new ways to reduce costs in restaurant management can boost profits. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Restaurant Times

MAY 27, 2020

However, the packaging of food is important as it captures the attention of customers and creates a desirable brand perception. When done right, packaging helps you uphold the standard of quality you want to be known for and uplifts the overall experience of customers. How To Deliver A Great Experience With The Right Packaging.

Delivery 98

Delivery Recycling Food Customer Experience 98

Perfect Daily Grind

APRIL 8, 2022

The widget can be installed on a coffee shop’s website to inform customers of live wifi speed and reliability. Research from the Proceedings of the National Academy of Sciences claims farms with less bee pollination and with fewer birds for pest control can experience a 25% drop in coffee yields. Wed, 6 Apr.

Pricing 156

Pricing 2022 2021 Recycling 156

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. These technologies improve customer service and streamline restaurant processes making them more efficient. Restaurant management systems. Some general restaurant technologies to consider include: Cloud POS.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Perfect Daily Grind

NOVEMBER 4, 2022

The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. The manufacturer of Mahlkönig, Ditting, Anfim, and HeyCafé grinders has a new logo, colour scheme, and typography on its company website. illycaffè plans to launch an IPO in 2026.

2023 165

2023 Hospitality 2022 Food Supply 165

The Restaurant Times

JUNE 11, 2020

A cloud kitchen business primarily accepts orders online from third-party online food aggregators and its own online ordering enabled website. Restaurants have introduced Contactless Delivery, wherein the delivery executive delivers the food order without any physical contact with the customer. . vi) Operator Managed Cloud Kitchens.

Online Ordering 87

Online Ordering Kitchen Safety License Website Management 87

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. People that may have been loyal customers in the past may also be looking forward to cheaper options. That does not mean you have to alienate your current customer base.

Webinar 88

Webinar Social Media Food Safety Cash Management 88

The Restaurant Times

MAY 27, 2020

However, the packaging of food is important as it captures the attention of customers and creates a desirable brand perception. When done right, packaging helps you uphold the standard of quality you want to be known for and uplifts the overall experience of customers. How To Deliver A Great Experience With The Right Packaging.

Delivery 52

Delivery Recycling Food Customer Experience 52

Restaurant Engine

AUGUST 9, 2023

You’re a busy restaurant owner or manager, and while your business is growing, you’d like to really up the ante. Once you put these into practice, you just may notice an upward swing in diners, customer satisfaction, and revenue. Happy, satisfied customers are in direct relation to how happy your employees are.

Compost 52

Compost Recycling Website Management Employee Relations 52

Cheetah

OCTOBER 29, 2019

As a restaurant owner, promoting local farmers and suppliers and having them promote your restaurant in return by increasing your visibility on their website and media, is a win-win. One way to pursue these partnerships is by attending farmers markets, or connecting with your local community-supported agriculture (CSA).

Brewery 60

Brewery Agriculture Events Recycling 60

Cheetah

OCTOBER 29, 2019

As a restaurant owner, promoting local farmers and suppliers and having them promote your restaurant in return by increasing your visibility on their website and media, is a win-win. One way to pursue these partnerships is by attending farmers markets, or connecting with your local community-supported agriculture (CSA).

Brewery 60

Brewery Agriculture Events Recycling 60

Cheetah

OCTOBER 29, 2019

As a restaurant owner, promoting local farmers and suppliers and having them promote your restaurant in return by increasing your visibility on their website and media, is a win-win. One way to pursue these partnerships is by attending farmers markets, or connecting with your local community-supported agriculture (CSA).

Brewery 60

Brewery Agriculture Events Recycling 60

Cheetah

OCTOBER 29, 2019

As a restaurant owner, promoting local farmers and suppliers and having them promote your restaurant in return by increasing your visibility on their website and media, is a win-win. One way to pursue these partnerships is by attending farmers markets, or connecting with your local community-supported agriculture (CSA).

Brewery 60

Brewery Agriculture Events Recycling 60

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. This will also make it easier to replace expired permits and keep track of renewal dates.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." In conjunction with the investment, PSG Managing Director Adam Marcus will join SevenRooms’ Board of Directors.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Apicbase

SEPTEMBER 23, 2022

Copenhagen is a lively place with many good eateries, but Pico Pizza has managed to stand out. With the traditional elements of pizza, they create a new experience. An experience that combines the high quality of fine-dining with the cosy atmosphere of sharing dishes with friends. .” Pico Pizza. Fast Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. Ultimate now gives restaurants of any size this ability to please diners with an easy, digital pickup experience," said Matt Maloney, Grubhub founder & CEO. "With Grubhub Ultimate in action at Taheni Grill in New York City.

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. in a management role at the Officers’ Club. 20, 1955, and served in the U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

Lavu

DECEMBER 20, 2019

out of recycling bins and trash cans. Email invoices or customer receipts when possible. • Set up email to organize incoming information into manageable folders. • Trello is a collaboration tool that helps you and your team manage ongoing tasks. Paper was once considered a necessity for office work. Email when possible.

Document 78

Document Cash Management Point of Sale Recycling 78

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. What Customers Want and How Operators Can Deliver Consumers want speed, ease of use and rewarding experiences. percent).

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. ” Small Relief For Management Retention, But Staffing Still Concerning. Challenging Q3. Looking Ahead.

2019 211

2019 Point of Sale Small Business Consumer Goods 211