SpotOn

MARCH 18, 2024

Everybody knows about the traditional sit-down restaurant experience, where servers give guests paper or digital menus. On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. To improve service, you must attend to the entire guest experience. To improve service, you must attend to the entire guest experience. How to welcome a customer in a restaurant. Jump links.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

Bingage

FEBRUARY 9, 2023

Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. Personalization refers to communicating with customers at every touchpoint. QR codes for restaurants have emerged to be an essential tool for a better experience.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Apicbase

MAY 21, 2024

Whether launching a new concept or expanding into a different market, menu development is critical for a restaurant’s success. That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Modern Restaurant Management

JULY 7, 2021

Whether you are an already established restaurant, or a brand-new operation, now is prime time to evaluate what customers are looking for in their dining experiences. One way to impress guests from the get-go is to have a strong beverage menu, as drink orders are typically taken upon arrival. Offer a Tea Flight.

Beverage 186

Beverage Menu Customer Experience Dine-in 186

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 184

2024 Customer Experience Compost Loyalty Program 184

Perfect Daily Grind

FEBRUARY 25, 2020

From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing beverage than the traditional coffee shop offerings. And businesses that don’t serve these risk losing out to competitors. But which cold and sparkling drinks should you be serving? A Growing Demand For a Wider Menu.

Serving 192

Serving Beverage Café Consumer Goods 192

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. There are restaurants that accept cryptocurrency as payment and cafes with dishes named after some of the top cryptocurrencies on their menu.

Serving 183

Serving Loyalty Program Food Supply Point of Sale 183

Modern Restaurant Management

SEPTEMBER 23, 2020

. "We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.” Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce. .”

Serving 190

Serving White Paper Food Recycling 190

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. But what factors need to be considered when designing a seasonal menu? I spoke to two coffee shop owners and a head barista to better understand what goes into designing an autumn menu.

Design 157

Design Menu Seasonal Menu Social Media 157

The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves.

Customer Experience 59

Customer Experience Fine Dining Dine-in Customer Service 59

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. 7shifts is a major player in the restaurant industry, serving more than 30,000 restaurants and 1 million restaurant pros and offering the most important restaurant management tools all in a single platform. OpenTable seats around 1.6

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. 7shifts is a major player in the restaurant industry, serving more than 30,000 restaurants and 1 million restaurant pros and offering the most important restaurant management tools all in a single platform. OpenTable seats around 1.6

Operations 353

Operations Management Management Mobile Ordering 353

Perfect Daily Grind

MAY 2, 2023

Around the world, these beverages have become a staple of coffee shop menus – not just in warmer months, but all year round. In line with this, cafés have started to use cold coffee beverages – including cold brew, coffee concentrate , and cocktails – to expand their menu offerings. So, how can they do this successfully?

Menu 136

Menu Beverage Seasonal Menu Equipment 136

Modern Restaurant Management

MAY 21, 2024

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders. What’s on the Menu?

Beverage 193

Beverage Fast Casual Seasonal Menu Fine Dining 193

Evergreen

FEBRUARY 5, 2024

A well-curated wine menu is not just a list of beverages; it is an essential element of any restaurant or establishment that aims to provide an exceptional dining experience. The wine menu serves as a guide for customers, […] The post Wine Menu Ideas That Have Customers Coming Back Day & Night appeared first on Evergreen.

Menu 52

Menu Customer Experience Beverage Serving 52

Evergreen

FEBRUARY 5, 2024

A well-curated wine menu is not just a list of beverages; it is an essential element of any restaurant or establishment that aims to provide an exceptional dining experience. The wine menu serves as a guide for customers, […] The post Wine Menu Ideas That Have Customers Coming Back Day & Night appeared first on Evergreen.

Menu 52

Menu Customer Experience Beverage Serving 52

Culinary Digital

JANUARY 16, 2024

When a menu selection is reduced, several changes and improvements can occur in kitchen operations. Here’s what typically happens when a menu selection is reduced: Simplified Kitchen Workflow: A condensed menu leads to a simplified kitchen workflow, significantly reducing the complexity of culinary operations.

Menu 52

Menu Equipment Customer Service Customer Experience 52

Social Hospitality

OCTOBER 10, 2023

Instead, they serve solely through delivery or takeout. They don’t have a physical dining area for customers. They don’t entertain dine-in customers. Brands typically partner with ghost kitchens and train their staff to prepare the menu. This approach lets restaurants “pool” their menus to diversify their offerings.

Online Ordering 222

Online Ordering Social Media Food Order Catering 222

Cheetah

FEBRUARY 19, 2022

They use local, seasonal and simple ingredients to keep their healthy menu affordable, nutritious and delicious. And finally, their menu is easily understood with educational nutrition facts at the forefront. It is incredibly diverse, serving up some of the best ethnic foods outside of their home regions. Health and Food Trends.

Menu 144

Menu Seasonal Menu Franchise Franchising 144

Modern Restaurant Management

JANUARY 24, 2024

The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones. Customers can choose the content they’d like to see before being redirected to their final destination.

Loyalty Program 193

Loyalty Program Social Media Coupons Customer Experience 193

Restaurant Clicks

NOVEMBER 25, 2021

If you have something to celebrate, check out the tasting menu. The chef customizes selections for your party for a luxurious experience. Prime & Provisions seeks to recreate the classic steakhouse vibe by serving traditional steaks never made from hormonally-treated beef. Order Online. Prime & Provisions.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. We developed our revolutionary concept and one-of-a-kind experience in order to bring something unique to customers and are continuing to innovate our brand every day.” Plates, cutlery and serving utensils.

2023 98

2023 Menu Seasonal Menu Back of House 98

Modern Restaurant Management

MAY 3, 2023

The Future Menu Trends Report 2023 reveals eight global menu trends predicted to impact the restaurant industry in the years to come. Flavor Contrast Ingredients Modern Restaurant Management (MRM) magazine caught up with Brandon Collins, Corporate Executive Chef, Unilever Food Solutions North America to learn more about future menus.

Menu 88

Menu Seasonal Menu 2023 Food Supply 88

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Guests will return when the effort expended to create memorable complete dining experiences is front and center. So, what are we doing to create a memorable experience for this team? It is, and must be, a team effort.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. How to stop 86ing menu items. In the restaurant industry, “eighty six” or “86”, means to remove an item from the menu because it is no longer available. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. Having food delivered to customers is a whole new way to order, experience and enjoy food. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation. It all begins with the (right) menu. Why (branded) packaging is key.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. A promising 71.6

Customer Experience 179

Customer Experience Customer Service Technology Inventory 179

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Wait or dwell experiences can be dampened if take-out or remote orders get preference. It’s a delicate balance, so managing orders, operations and workflows must be a connected, data-driven effort, or restaurants risk poor experiences.

2024 198

2024 Front of House Mobile Ordering Fast Casual 198

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? For these travelers, the dining experience will be back on the menu. Plant-based options are a must on any menu from bed and breakfasts to five-star resorts. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. More data-driven decisions Bar management software also typically collects all sorts of data on your operations and your customers.

Inventory 195

Inventory Bar Management Management 195

Bingage

FEBRUARY 20, 2023

One of the easiest techniques to do this is through Restaurant Upselling, or making your existing customers repeat customers. Upselling is much more than sales; it requires knowledge,experience ans smart work. Upselling is something that allows customers to purchase a more expensive dish or drink than they originally intended.

Customer Experience 52

Customer Experience Customer Service Technology Small Business 52

Modern Restaurant Management

MARCH 6, 2024

As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service. As labor shortages persist and the demand for contactless service options remains high, conversational AI stands out as a solution that can deliver efficiency and customer satisfaction simultaneously.

Customer Experience 184

Customer Experience Entertainment Customer Service Transportation 184

360Training

JULY 9, 2020

According to market research conducted in 2017 , 11% of customers used a gluten-free “eating approach” in the previous year. It requires careful forethought, but there are ways for any business to tap into the GF market without endangering any of their customers. Not the dining experience you want to give customers, right?

Serving 78

Serving Front of House Consumer Goods Food Safety 78

Evergreen

DECEMBER 19, 2023

A great cocktails menu design is crucial in attracting customers and enhancing the brand identity of a bar or restaurant.

Design 52

Design Menu Customer Experience Bar 52

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. They make it easy to tune into customer needs and address customer issues. Covid-19 impacted customer service in new ways. With the fluctuation of Covid protocols, restaurants need to stay on top of how to best reach their customers.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459