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Tech Meets Tannins: The Role of AI in Modern Event Planning

Modern Restaurant Management

The event planning industry is experiencing a significant transformation. The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving.

Events 185
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Why Setting Wait Time Expectations Is Key to a Good Customer Experience

Modern Restaurant Management

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. As a result, the potential customer who just walked in also knows what to expect, automatically putting them at ease. Those who are forced to wait longer than expected are 18 percent less satisfied with their experience overall.

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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

1 Set goals for the event ?? Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Plan your menu To maximize the exclusivity of the event, plan a limited-time, reduced menu to showcase new dishes in your restaurant. Invite influencers ??

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Simple Tips for Delivering Exceptional Post-Pandemic Customer Experience

Modern Restaurant Management

As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. The entire dining experience has changed in the wake of the pandemic. Here are some strategies.

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How To Increase Restaurant Sales: 20 Proven Tips & Tactics

7 Shifts

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting.

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Level Up Your Bar Entertainment (7 Trending Event Ideas)

Buzztime Business

Ever feel like you’re stuck in a rut when it comes to entertainment and events at your bar? Many bar owners get so caught up in day-to-day operations, events become an afterthought. Turn your customers into performers with these 3 bar entertainment ideas that put a twist on open mic night. You’re not alone.

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The Best Pre-Launch Marketing Strategy for Your Fine Dining Restaurant

Modern Restaurant Management

Ultimately, your restaurant's website is often the first point of contact between you and potential customers, and it’s more than likely it will be viewed on a phone. It's essential to create a mobile-optimized website that not only showcases your restaurant's ambience and menu but also provides a seamless user experience.