Open for Business

MAY 11, 2023

One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training. Harvard Implicit Associations Test (IAT) Recognizing unconscious biases is an essential part of DEI training in any industry.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Sling

MAY 31, 2021

This simple form is the gateway to the hiring process and, so, is an essential part of your business’s recruitment strategy. In this article, the workforce-management experts at Sling give you a basic employee application form template and discuss expert tips for customizing it to be the best fit for your business. Experience.

Tip Distribution 78

Tip Distribution Document Email Marketing Education 78

Perfect Daily Grind

AUGUST 18, 2019

Matt has nearly 20 years of coffee consultancy and café management under his belt, which includes mentoring and training more than 2,500 barista trainers and coffee business owners. He maintains that employees who experience a good workplace culture are happier and more productive, which in turn boosts productivity and profit margins.

Café 104

Café Seminar Employee Relations Communication 104

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. An ad in your business’s window might also inform customers and passers-by that you’re hiring.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Society Insurance

OCTOBER 5, 2022

With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Offering telecommuting is a great way to give employees a flexible work environment, but make sure that the office is still a positive experience when they come in. Consider using a buddy system or mentors.

Employee Relations 59

Employee Relations Education Certification Insurance 59

Lavu

MARCH 30, 2020

Although formal team building events are encouraged in certain HR manuals, a simple Google search for “bad team-building experiences” will provide you with a litany of horrors. Ultimately, your hiring process should be used to predict how well a new recruit will work long-term with your customers, other staff, and you.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I The debate around causes roars on — wage rates, government support, fear of illness, difficult customers. This starts with defining customer service as part of the culture, rather than as a transaction. But everybody knows the industry is in the middle of a labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Sling

JANUARY 10, 2023

If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience. Go on to list all the events, activities, introductions, training, and other elements you want the employee to experience in that time.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Aaron Allen & Associates

AUGUST 15, 2023

In Abu Dhabi, for instance, a $100 million investment fund was launched (the Abu Dhabi Culinary Investment Fund) to finance a culinary school that would facilitate recruitment and training as well as incentivize top chefs and other institutions to set foot in the Emirate.

Hotels 52

Hotels Catering Tourism 2023 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

MBB Hospitality

APRIL 25, 2018

The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. When dealing with customers and other staff, your communication skills of course have to be on pointe. Hospitality Experience. Strong Communication Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. The quick bursts of high traffic and heavy volume require maximum hours, manpower and attention to a great guest experience. PLAY 2: Onboard & Train Your Seasonal Staff. Train and prepare staff to serve guests in a high-speed, high-volume environment.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

EATER

JULY 8, 2020

In poor communities, it’s environmental, it’s substandard education, substandard housing — it’s all of these social injustices piled one on top of each other.”. They encouraged the families they served to make custom grocery store lists as well. “I It’s not just about the food,” he said. “In Getting Groceries to Chicago’s Southside.

Food 103

Food Social Media Fast Casual Back of House 103

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. Do they need previous experience or not? A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JANUARY 15, 2020

“From a bigger-picture perspective, what we continue to see is an industry crippled by declining traffic but continues to experience guest check growth large enough to drive some small positive sales movement. 58 percent of restaurant companies said recruiting difficulty increased for restaurant managers. percent in 2018).

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

7 Shifts

JUNE 1, 2022

Topics from the 2022 agenda included marketing with limited resources, finding the middle ground between franchisors and franchisees , and taking control of your customer data. There are dozens of seminars, education sessions, workshops, keynotes, and competitions. Topics: Mentorship, Culinary Training, Women in Hospitality.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

MAY 31, 2021

With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. The result is that managers experience some pretty common challenges like compliance issues and high staff turnover. Sound familiar? What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Your next step is to signal to your staff (and customers) what you stand for. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. I'm so concerned that our customers are going to come back, and in a month, or a year or three years, say 'Their food's not as good as it used to be'. The second is the educational part.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors.

Recruiting 115

Recruiting Small Business Social Media Consumer Goods 115

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. But technology can find itself at odds with a warm, inviting guest experience.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Sling

MAY 3, 2023

How to improve your restaurant staffing 1) Look for passion over experience Yes, experience is very important. Remember, experience can be accumulated just by showing up. The ideal employee will have both passion and experience. And that doesn’t just apply to the server/customer relationship. It’s inevitable.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Perfect Daily Grind

JANUARY 23, 2020

You might also like How to Design an Effective Barista Training Programme. Onboarding can also decrease the costs you might face from a lack of training , which can add up over time. Finally, as onboarding is a training and development investment in a person, it can make a difference in how they view your business.

Café 148

Café Hiring Training Customer Service 148

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Embrace the Suck

JUNE 13, 2022

Besides running a training and consulting company, Brian is also known for his groundbreaking concept called Bin 36. Brian speaks to audiences all around the world about training culture and exactly how to build a solid beverage program that can enhance your bottom line. If you're from Chicago you know about Bin 36. It's famous.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.” in Plano, Texas.

Back of House 131

Back of House Hotels Leadership Design 131

Go Hire- Restaurants

MAY 14, 2024

Jess shared insights from her extensive experience and discussed the growing importance of TikTok recruiting videos. Jess is dedicated to educating and supporting HR professionals through her content, online learning platform, and certification prep programs. Why is TikTok becoming a worthwhile tool for recruitment?

Recruiting 59

Recruiting Hiring Certification 2007 59

Sling

JANUARY 25, 2023

5) Workforce optimization Perfecting the way your team works goes a long way toward improving efficiency, productivity, and the overall happiness that they experience on a daily basis. HRMS can help cultivate the employee engagement that leads to a better team and a better business.

Management 78

Management Management Insurance Tip Distribution 78

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

Franchise 136

Franchise Franchising Fast Casual Leadership 136