Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. Regardless of how great the food is, people won’t return to a restaurant if the service stumbles. To improve service, you must attend to the entire guest experience. Jump links. Say hello and smile.

Customer Experience 88

Customer Experience Online Ordering Customer Service Front of House 88

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Culinary Cues

JANUARY 3, 2023

How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I asked her what made her food so special?

Hospitality 380

Hospitality Customer Experience Customer Service Small Business 380

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Best Private Dining in Charlotte. Dressler’s.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Restaurant Clicks

NOVEMBER 24, 2021

If you are exploring restaurants with private dining in the Seattle area, my extensive list will help you arrive at a final selection. Here are the fifteen best intimate dining venues in Seattle. Best Private Dining in Seattle. With a large sliding door, the dining area is delicately separated from the rest of the place.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

DECEMBER 4, 2021

Plus, if you’re planning a romantic dinner for a special occasion, a holiday party, birthday, or other events, you’ll find some truly delicious restaurants for private dining in Denver. From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver.

Dine-in 114

Dine-in Fine Dining Book Seasonal Menu 114

7 Shifts

OCTOBER 21, 2021

Restaurant concept inspiration comes from a variety of places, like heritage, family background, a far-off place, or personal experience. Fresh: Modern vegan and vegetarian food with an emphasis on whole and natural ingredients. Cheap digital menu marketing that captures a share of online dining demand. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. So, what are we doing to create a memorable experience for this team? Does this seem farfetched?

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Restaurant Clicks

DECEMBER 21, 2021

Famous for its beer and Midwestern charm, Milwaukee also has quite a few luxurious private dining options. When I think of private dining, I think of personally customized menu choices that complement one another flawlessly and accommodate everyone in my group or party. Any private dining experience needs to be unforgettable.

Dine-in 110

Dine-in Book Fine Dining Website Management 110

Restaurant Clicks

DECEMBER 5, 2021

With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. Best Private Dining in Austin.

Dine-in 111

Dine-in Fine Dining Book Website Management 111

Restaurant Clicks

NOVEMBER 12, 2021

If you’re planning a special event or want to go out to eat with a large group, you should check out the private dining rooms many restaurants offer. These private or semi-private rooms will let you and your group enjoy delicious food away from other restaurant patrons. Read on for a list of the finest private dining in Chicago.

Dine-in 114

Dine-in Fine Dining Book Events 114

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

Restaurant Clicks

NOVEMBER 10, 2021

Then, check out my list of the best restaurants offering private dining in Los Angeles. No matter which neighborhood you find yourself in, there’s always a place that enhances your dining experience. Best Private Dining Rooms in Los Angeles. 114 E 2nd St, Los Angeles, CA 90012 Phone: 213-788-1191 Visit Website.

Dine-in 103

Dine-in Book Fine Dining Seasonal Menu 103

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity.

Fine Dining 397

Fine Dining Front of House Customer Service Customer Experience 397

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

Modern Restaurant Management

MAY 29, 2020

As states such as Georgia, Florida and Texas begin to allow restaurants to cautiously reopen, it offers some understanding – for the first time – of what dining out will look and feel like in the wake of COVID-19. Instead, there’s a need to reduce contact between the server and customer. The new normal as we know it.

Dine-in 122

Dine-in Customer Experience Coupons Presentation 122

Restaurant Clicks

DECEMBER 19, 2021

Sometimes, when traveling, you need great food recommendations and places with private rooms. Maybe you’re making special dining plans for a birthday, family reunion, or other meaningful events. I’m going to cover a broad range of the best food and ambiance you can find in Albuquerque’s dining scene. El Pinto Restaurant.

Dine-in 114

Dine-in Seasonal Menu Book Events 114

Restaurant Clicks

DECEMBER 1, 2021

Even better, many great restaurants offer private dining, which is perfect for group events of practically any size and type. Private dining in El Paso is ideal for celebrating birthdays, graduations, anniversaries, and more. Private dining in El Paso is ideal for celebrating birthdays, graduations, anniversaries, and more.

Dine-in 106

Dine-in Specials Back of House Book 106

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. The use of delivery apps, like UberEats and DoorDash, provided a much-needed revenue stream allowing restaurants to rely less on an in-person brick-and-mortar experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Food Business

AUGUST 25, 2023

In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. Perceived Value: If customers don't perceive the value of the food, service, or overall experience as worth the wait, they might choose to abandon the line.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Restaurant Clicks

NOVEMBER 22, 2021

Elvis Presley’s Graceland is in Memphis, as is Beale Street, the place for excellent foods and swinging tunes. If you are looking for restaurants with private dining in Memphis, we have collected a list of the best private rooms for work dinners, special occasions, or a work party across the city. Best Private Dining in Memphis.

Dine-in 110

Dine-in Fine Dining Seasonal Menu Seating 110

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. Eliminate Distractions.

Design 212

Design 2022 Front of House Sports 212

Squirrel Systems

APRIL 11, 2024

Part of this strategy involves understanding the role your servers should be playing to accommodate more diners and ensure service functions efficiently without downplaying the guest experience. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

APRIL 18, 2022

In the restaurant industry, spring means the beginning of outdoor dining. The outdoor dining season is much anticipated not only because it is enjoyable for diners, but it also benefits restaurant owners and employees by vastly expanding the amount of dining space available to customers. Prioritizing Staffing.

Outdoor 167

Outdoor Seating Restaurant Law Customer Experience 167

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. Unhappy customers because employees are likely making more mistakes than usual. Control table turnover.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Future Food

OCTOBER 20, 2020

Melbourne based dining barriers to meet covid safe requirements (Image via Facebook). Trends for 2022 Re-engaging with Food in a Design Led World. Covid Safe Dining Outdoors at Entrecôte Parisian Steak House, Melbourne. 2021 is going to be, in the parlance of your local footy team, a rebuilding year.

2022 145

2022 Design Food Back of House 145

Restaurant Clicks

NOVEMBER 9, 2021

Regardless of what type of event you’re looking to celebrate or host, finding a restaurant that has a top-notch private dining experience can make all the difference. If you’re wondering where you can find private dining in Nashville, there are more options than you probably realize. Kayne Prime Steakhouse.

Dine-in 123

Dine-in Book Fine Dining Events 123

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Restaurant Clicks

DECEMBER 27, 2021

For instance, while some people come to watch an invigorating Chiefs or Royals game, others may head to KCMO’s Historic Jazz District to experience live music. Many of them also offer private dining options if you want to celebrate any milestones, like an anniversary dinner or graduation party. Garozzo’s Downtown.

Dine-in 103

Dine-in Book Website Management Fine Dining 103

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. KPIs lose relevance if unrealistic for teams execute across the business.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts.

Design 215

Design 2021 Outdoor Brewery 215