Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of online shopping, customers are now more than used to controlling their experience and their time more than ever.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

Modern Restaurant Management

AUGUST 13, 2020

To keep revenue streams open amidst changing conditions, operators should look to diversify how their customers can access their services, in particular with a focus on off-premise revenue. Collecting Data to Build Customer Loyalty. Operators should also look to technology solutions to build customer loyalty and help bolster revenue.

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Web Diner

JUNE 24, 2020

Now, more than ever, having an online presence is an absolute must for all restaurants. Most have turned to Online Ordering and a steady digital presence to make for the lack of foot traffic. In this article, we give you 5 big advantages of having your own online ordering system. And get the best experience.

Online Ordering 36

Online Ordering Ordering Dietary Restrictions Point of Sale 36

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Grab the attention of as many of your customers as you can by making it convenient for everyone. Grab the attention of as many of your customers as you can by making it convenient for everyone.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Restaurant Clicks

SEPTEMBER 8, 2021

Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. They can also take dietary needs into account, so simply tell the staff if you have any allergies or aversions. Order Online. Order Online. Order Online. Order Online.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. You can also place an order for a birthday cake or carrot cake online. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. With a customizable menu and dedicated server, the experience is quality. Order Online. Order Online. Order Online. Order Online. The menus place a focus on locally sourced seafood.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

NOVEMBER 7, 2021

Order Online. Order Online. Your meal is a four-course experience, with different options for each course. Order Online. They’ll happily explain any dish to you and make dietary modifications if need be. They also have relatively limited indoor seating. Multiple locations Visit Website.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! What’s really important to customers? We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. Custom orders = happy customers.

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

Restaurant Clicks

OCTOBER 11, 2021

Order Online. While several of these restaurants are in downtown Atlanta, Canoe offers an experience that’s a bit less urban. In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Order Online. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Modern Restaurant Management

JULY 14, 2020

A great customer and employee experience is in our DNA, and we are thrilled to bring the future into our kitchen with solutions that will transform the industry and make the White Castle experience all that it can be for generations to come.” Customers can now: Easily create and print QR codes to join the waitlist.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Restaurant Clicks

SEPTEMBER 19, 2021

Known for its excellent and professional waitstaff, Arthur’s Terrace is an experience not to be missed. I can’t even begin with menu recommendations for the Belvedere – anything from the ocean is worth ordering in my opinion. Get a bottle of merlot or top off your dinner with a custom-made cocktail from the bar.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 112

Management Management Seating POS 112

Restaurant Clicks

NOVEMBER 17, 2021

They serve a variety of customers such as students, locals in the area, tourists, and more. Order Online. Order Online. They stay open late to serve their customers traditional Italian thin-crust pizzas by the slice or as a whole. Order Online. Antico Pizza. Savage Pizza. Varuni Napoli.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147

Restaurant Clicks

NOVEMBER 14, 2021

Today you can visit the iconic Apollo Theatre, as well as other artistic Harlem highlights like El Museo del Barrio; an art museum focused on the Latin American, Latino, and Caribbean experience. Order Online. If you have any special dietary needs or restrictions, just let them know, and they can usually customize your meal.

Reservations 124

Reservations Dietary Restrictions Online Ordering Food Order 124

Restaurant Clicks

NOVEMBER 13, 2021

If you are trying to find out where to eat in Nashville to experience it, any of the restaurants on this list are pushing the envelope and inventing new ways to put the culture of the South on a plate. Order Online. The menu is constantly changing, so I can’t give you any tips on what to order. City House.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Open for Business

JUNE 9, 2023

But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review. A complaint doesn’t have to ruin a guest’s experience—or your restaurant’s reputation—if your team handles it the right way. Empathize with their feelings of frustration.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

EATER

SEPTEMBER 10, 2020

“Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. We signed up for six shows this year, but sadly none of them are taking place.”.

Food 81

Food Catering Small Business Retail 81

Modern Restaurant Management

JULY 6, 2023

However, there’s an opportunity to turn slow nights into "grow" nights and counter declining revenue by changing customer behavior. Although it might seem challenging, thanks to modern technology, restaurants can now understand and engage with their customers in new ways, ultimately filling up those empty tables.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Open for Business

OCTOBER 12, 2022

Choice overload, or the inability to make a decision due to too many choices , can hurt the guest experience. You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. There are plenty of templates available online that can aid in this process. Additional menus.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Restaurant Clicks

NOVEMBER 3, 2021

New York City’s East Village is a bustling hotbed of things to do, see, and experience. Papilles is an elevated dining experience in the heart of the East Village just down the street from Tompkins Square Park. Order Online. 127 E 7th St, New York, NY 10009 Phone: 646-850-5345 Visit Website. Risotteria Melotti NYC.

Dietary Restrictions 131

Dietary Restrictions Online Ordering Reservations Food Order 131

EATER

FEBRUARY 23, 2021

Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. Do you think food of the northward migration can be distilled in a similar way, or is it solely based on your lived experience? That’s Honeysuckle in a nutshell.”.

Food 109

Food Dietary Restrictions Customer Experience Events 109

The Rail

AUGUST 4, 2022

With global restaurant brands gobbling up more of the market, it has become extremely challenging for small restaurants to compete and gain loyal customers. Thankfully, email marketing for restaurants can help you pull in your target customers ! Because it works.

Email Marketing 52

Email Marketing Marketing Loyalty Program Online Ordering 52