7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Ordyx

JANUARY 10, 2019

If your restaurant still hasn’t made the addition of online ordering, it’s possible you may not yet see the immediate need. You haven’t been losing money, you’re gaining customers, and maybe you’re even doing pretty well overall. don’t let complacency stand in the way of future success" 1.

Online Ordering 52

Online Ordering Ordering Social Media Food Order 52

Modern Restaurant Management

MARCH 22, 2022

Restaurant owners must develop new ways to work more efficiently and attract more customers. The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. Technology in the Restaurant Industry.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Try an Online Form Builder.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. Meanwhile, restaurant owners and operators grapple with an influx of customer confusion, loss of trust in their business and missed sales. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order.

Point of Sale 123

Point of Sale POS Back of House Customer Service 123

Takeaway Solutions

NOVEMBER 2, 2018

Thai food is all about creating an experience for the customer, evoking those wonderful scents and visuals of the different flavours the cuisine offers. Admittedly, this is easier done in a restaurant than an online setting, but it is definitely not impossible.

Online Ordering 63

Online Ordering Ordering Customer Service Customer Experience 63

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. We’re way beyond ordering in on a lazy night. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Online Ordering Will Continue to Thrive. Just as in any other analysis, there are both pros and cons. After all, comfort comes first.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 189

SEO Social Media Website Management Online Ordering 189

7 Shifts

FEBRUARY 5, 2021

There’s a wide range of options available that take the entire process online. In his book Setting the Table: The Transforming Power of Hospitality in Business , restaurateur Danny Meyer outlined his low-tech-process of keeping up with his customers’ preferences and things about them to remember and personalize their experiences.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. foodservice industry. Visits at P.M. People want printed menus.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

2020 222

2020 Uniforms Online Ordering Design 222

ChowNow

OCTOBER 28, 2020

As we’ve spoken with restaurateurs across the country to share their experiences during the pandemic, we’ve come across very different types of businesses. In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. This interview has been condensed and edited.

Online Ordering 148

Online Ordering Customer Experience 2008 Delivery 148

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal? But it also added an extra step.

Delivery 197

Delivery Menu Mobile Ordering Online Ordering 197

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. For some, this can happen on a weekly or monthly basis; for others, it is a daily occurrence.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. It's, it's definitely more true now than it ever has been.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Jacquet now want his franchisees to learn from his example and keep conne[link] to their customers and community.

Franchise 100

Franchise Franchising Customer Service Fast Casual 100

Deliverect

FEBRUARY 20, 2020

Even though online delivery restaurants have a greater reach than their brick-and-mortar counterparts, it’s still important to consider the needs of your target audience in order to ensure a consistent inflow of orders. First of all you should begin by analyzing your in-house customer base. #1 Select your audience.

Delivery 125

Delivery Online Ordering Social Media Transportation 125

Restaurant Engine

JANUARY 25, 2023

tweet this) A great user experience is key, and you want to find a website developer to help you create the perfect space for current and future diners. 1: You Need a Website If you don’t have any online presence, you definitely need a website. You want your online ordering system to work without glitches.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? You can simply place an order through the app anytime before midnight.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Marketing4Restaurants

AUGUST 31, 2020

Set up online ordering. So, you’ll want to increase the quality of these services by setting up online ordering. This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Cheetah

DECEMBER 8, 2020

We know what chefs are like, they want to pick their produce themselves, they don’t necessarily trust buying online, definitely not for fresh produce! But one thing Covid-19 has made abundantly clear, it’s that shopping online can work. Most likely sooner rather than later.

Food 78

Food Online Ordering Small Business Customer Experience 78

ChowNow

JULY 1, 2021

Now, nearly 10,000 Charlotte diners continue to use his whitelabeled ChowNow ordering systems to get their regular Sunflour fix. From the restaurant’s point of view, it’s very expensive to engage with these third party online ordering systems. Prior to the pandemic, our online ordering was very small, maybe a percent or two.

Serving 78

Serving Online Ordering Customer Service Food Order 78

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. The cloud kitchen is a delivery-only restaurant with no space for customers to dine in. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Perfect Daily Grind

SEPTEMBER 13, 2022

In late March 2020, it was estimated that some 20% of the global population were ordered to remain at home to slow down the spread of Covid-19. Alongside a shift to online sales, we also saw more people buy from local roasters ; as well as being driven by convenience, more people became invested in who they were buying their coffee from.

Education 141

Education Social Media Consumer Goods Equipment 141

Modern Restaurant Management

FEBRUARY 7, 2020

Word of mouth publicity might once have been enough to persuade diners your restaurant was the best in town, but nowadays you need to make sure your business stands out online, too. The battle for customers is being won and lost online. Here, I'll share my top tips for getting your catering site to the top of the SERP.

Mobile Ordering 144

Mobile Ordering SEO Customer Experience Catering 144

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Gather valuable marketing data to grow your budding customer base. Get an app.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Restaurant Clicks

OCTOBER 23, 2021

Set in the Mission District area, about three blocks down from the large Mission Playground, Lazy Bear is a restaurant that’s more about the experience than the menu. However, their focus on upscale communal dining offers a unique experience among restaurants. Order Online. Make a Reservation. Liholiho Yacht Club.

Fine Dining 115

Fine Dining Reservations Online Ordering Seasonal Menu 115

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Easy online ordering – Easy online ordering was nearly tied for second.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Restaurant Clicks

SEPTEMBER 23, 2021

Because of its longstanding history of being a top destination for immigrant settlers, you can rest assured knowing your cultural dining experience is going to be an authentic one. At Sushi Yasuda, located in east midtown New York, you’ll be invited into a total sushi experience like none other. Order Online.

Website Management 117

Website Management Online Ordering Seasonal Menu Reservations 117

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Our partners looked to us not only to help with online ordering, but also to comfort them and be there to listen to them during this time.

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” What is common to both is a commitment to customer service.

Technology 107

Technology Front of House Customer Service Back of House 107

Restaurant Clicks

NOVEMBER 22, 2021

In my most recent trip to Queens, I got to experience its culinary bounty for myself, touring and tasting numerous Queens restaurants. Whether you’re in Queens for a ball game, a jaunt through Flushing Meadows Park, or a pre-flight meal, you have some of the best options for spectacular meals and dining experiences. Order Online.

Seasonal Menu 130

Seasonal Menu Online Ordering Fine Dining Food Order 130