Remove Customer Experience Remove Definition Remove Mobile Ordering Remove Online Ordering
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Orchestrating Restaurant Operations to Increase CX

Modern Restaurant Management

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” ” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees.

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10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Globally, restaurants saw a notable shift in customer expectations and behavior during this time. Consumers ordering deliveries still want to make sure it feels like they are treating themselves. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs.

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How Dining Automation Is Helping Restaurants Combat the Negative Impacts of the Pandemic

Modern Restaurant Management

Restaurant owners must develop new ways to work more efficiently and attract more customers. The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. Technology in the Restaurant Industry.

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Making the Most of Your Restaurant’s Online Ordering Software: Top Tips for Success

Touch Bistro

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. Let your customers know how to order takeout and delivery from you.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

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Building a Culture of Care at 7 Leaves Cafe

7 Shifts

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. So my customers, whether you know it or not, DJ, are very galvanized and extremely enabled.