7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

EATER

SEPTEMBER 26, 2023

ABC Velp began attracting customers from near and far, including an Iraqi Christian named Nawzad Martani, who stumbled upon the restaurant in 2013 to celebrate his brother’s birthday. When some customers see these foreign faces, they’ll feel validated in their choice to dine with us,” Martani adds. along with the U.K.

Employee Relations 130

Employee Relations Travel Sports Social Media 130

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. They can be done by full-time employees, part-time staff, or freelancers. Marketing is a booming field.

2023 78

2023 Marketing Social Media Email Marketing 78

Perfect Daily Grind

AUGUST 10, 2020

This provides customers with something easy and consistent when they come in for their daily cup. These are referred to as guest coffees. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee. For others, it might be a way to intrigue new customers and get them to come into the café for the first time.

Café 148

Café Customer Experience Back of House Customer Service 148

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Restaurant365

JANUARY 28, 2020

Forecasting for restaurants is estimating key metrics like future sales, customer traffic, or menu item ordering mix based on historical sales data, economic trends, or market analysis. Projected sales and customer traffic data can be used in different areas of restaurant operations, primarily in controlling prime costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Open for Business

MAY 9, 2023

Third-party delivery may be the most popular, but it’s certainly not the only option restaurants have to bring their food to hungry customers. That leaves partnering with a third-party delivery service. Third-party delivery refers to hiring another business to handle restaurant food delivery services on your behalf.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Restaurant Engine

MAY 26, 2021

Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. Oftentimes, the trend in automated cooking may refer to a robotic arm in the kitchen that flips burgers or assembles a pizza. It is cheaper to employee robots than it is to employ humans.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Goliath Consulting

JULY 21, 2019

It is easy to focus on and get caught up with your product or service because it is the deliverable; the tangible asset you deliver to your customer. The value of your brand is equally as important as the quality and care put into your product or service. But what about your intangible asset… your brand?

Employee Relations 74

Employee Relations Customer Service Email Marketing Customer Experience 74

MBB Hospitality

APRIL 14, 2023

You’ll want to find someone who has the experience and the knowledge to help you. This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. When you are looking for applicants, experience may help.

License 52

License Food Supply Insurance Small Business 52

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? It can make or break their experience. The way your customers and servers navigate your cafe is as vital as the ambiance and experience. So, why wouldn’t you want to make it attractive?

Design 52

Design Café Customer Service Outdoor 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. of customers shop more from stores with some form of reward program.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Restaurant analytics refers to the process of assessing your restaurant’s data to gain meaningful data to enhance your restaurant’s overall performance.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 Arkansas: $11.00/hour California: $13.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

AUGUST 31, 2021

People trust other people, and when potential customers see that other guests enjoy your food, service and atmosphere, it makes them feel more confident in giving your business a try. Local search is critical to attracting customers to offline businesses, and the most popular local search term by far is “restaurants near me.”

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Lavu

MARCH 30, 2020

Although formal team building events are encouraged in certain HR manuals, a simple Google search for “bad team-building experiences” will provide you with a litany of horrors. What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. While a poor location does not generate enough customer footfall, prime locations come at a high price. Poor Customer Experience. Pilferage And Thefts. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

The Restaurant Times

MARCH 31, 2022

You should have a clear vision about what kind of services you want to give. Research about your target customers and then format a restaurant plan as per the needs and wants of your customers. Qualification and experience of the restaurant manager. How much should it cost? What do you want on your menu?

Casual 52

Casual Dine-in Tourism License 52

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Modern Restaurant Management

OCTOBER 23, 2019

” The Local Culinary has adopted an approach that emphasizes the experience aspect of the delivery. Beyond delivery, the company will connect with consumers through a series of community pop-up restaurant experiences and by participating in established culinary festivals and brand partnership activations.

Point of Sale 77

Point of Sale Customer Experience Customer Service Front of House 77

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

The Restaurant Times

FEBRUARY 18, 2022

Incorporating feedback from the customer, restaurant staff and managers to make improvements. The qualities to look for while hiring the full-time night chef: Experience: Night cooks must have at least or more than 2 years of experience in cooking and baking. You can ask for a reference and conduct a cross-check.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Xtra Chef

SEPTEMBER 25, 2019

The session was presented by Rob Carpenter, Founder & CEO of Valyant AI , a company that (according to their Twitter profile ) is building enterprise-grade conversational AI for the restaurant, retail and service-based industries. This may also be commonly referred to as machine learning, a branch or subset of artificial intelligence.

Technology 65

Technology 2019 Employee Relations Mobile Ordering 65

The Restaurant Times

MARCH 31, 2022

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%. Related readings: . Strategies to use in restaurant staff hiring.

Cash Management 52

Cash Management Inventory Employee Relations Technology 52

Buzztime Business

MARCH 1, 2021

NYSE American: NTN) unanimously urges NTN’s stockholders to vote FOR ALL the proposals to be voted on at the March 15, 2021 special meeting of stockholders, all of which relate to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”).

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

7 Shifts

AUGUST 24, 2022

They're an essential part of how people get paid in the service industry. Funny tip jars might initially catch a patron off guard, but they can break down the perceived barrier between the front and back of the counter and add a personal touch to a guest's experience. Or it could be in service of fundraising for a local charity.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Restaurant365

MAY 27, 2021

While this number is a useful benchmark, it can vary widely between quick service restaurants to fine dining, full-service models. For restaurants, forecasting involves estimating crucial information like future sales, customer traffic, or menu ordering mix based on historical data. Optimize labor costs. Minimize Overtime.

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

The Restaurant Times

SEPTEMBER 30, 2021

They can refer you to experts in the fields of sales, marketing, business development etc. In order to safeguard their own interests, they may appoint their own employees, according to the needs of your restaurant. Food trucks can be used for occasional catering, and delivery services at the same time.

Food Truck 52

Food Truck Small Business Point of Sale Catering 52

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees.

Franchise 110

Franchise Franchising Loyalty Program Book 110