Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

SEPTEMBER 25, 2024

It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants. To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

DECEMBER 30, 2020

We have watched as the pandemic has gutted the economy, altered consumer behavior, and destroyed longstanding businesses essentially overnight. Over the past year, restaurants have had to evolve their communications to consumers with a sensitivity and transparency never before required around issues of safety and health.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. There's no denying that manual restaurant reporting can be time-consuming. To stay profitable, restaurants must determine their cost of goods sold (CoGS). Everything nowadays is trackable.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

The Rail

APRIL 14, 2025

By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Good marketing plans raise awareness, build credibility, and increase revenue.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. We wanted to build a business that we and our families would be proud of, and that also prioritized being a good employer.

Recruiting 449

Recruiting Compost Sustainability Consumer Goods 449

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. You may think that hiring quickly can prevent a lapse in service.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Cashiers came in third place taking up seven percent of all open roles.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

MARCH 3, 2022

This rainbow-hued array of drinks is popping up all over the country not as part of a new tea shop chain, but associated with “nutrition clubs” with vague names like Good 2 Go Nutrition or Healthy Life Nutrition. The shakes were so good, the teas were awesome, and everything just seemed perfect.”.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Embrace the Suck

FEBRUARY 12, 2020

It’s only good for the consumer, not the business. Bad hiring is a disease. Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? I think Uber is hiring. I’m not a fan of competition.

Coaching 337

Coaching Email Marketing Communication Book 337

7 Shifts

DECEMBER 3, 2019

Since this is (at least) your second business, you should have written a business plan already, so we won’t bore you with the details of what a good business plan should contain. For example, telling aspiring restaurant leaders that you’ll be willing to hire your new location’s manager internally should add fuel to the fire of their focus.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

NOVEMBER 27, 2024

Optimizing for Off-Premise : With takeout and delivery sales continuously climbing, it’s clear that, even during a time of high inflation, consumers largely see takeout and delivery as a necessity, rather than a luxury. Technology is critical for efficiency and workforce management. 'Out-of-the-Box' Nearly 29 percent of U.S.

2025 221

2025 Loyalty Program 2024 Back of House 221

Gecko Hospitality

APRIL 30, 2025

And if your whole hospitality hiring system is broken, youre bound to be stuck in a never-ending cycle of recruitment mistakes: More than great food or cutting-edge tech, a resilient hospitality management team is your competitive edge. Mistake #1: You Start Recruiting When Its Urgent We’ve all seen it happen.

Hiring 102

Hiring Hospitality Recruiting Leadership 102

Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

NOVEMBER 19, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Restaurant365

SEPTEMBER 27, 2021

Hiring tools can help streamline the repetitive process. A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. Restaurants are struggling to hire, attract, recruit, and retain employees. Design your online presence.

Hiring 78

Hiring Technology Recruiting Website Management 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

OCTOBER 21, 2019

Adoption of a plant-based lifestyle is sweeping the globe as people everywhere are becoming aware of the human health, environmental and ethical implications of consuming more plant-based products. We’re thrilled to give consumers exactly what they want, exactly what our planet needs, and with a local flavor profile twist.”

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. We love serving our freshly prepared Asian dishes to everyone, and are going the extra mile to spread goodness and create deeper connections. Regis San Francisco.

Brewery 348

Brewery Design Food Supply Equipment 348

EATER

SEPTEMBER 22, 2022

We do a lot of volume of natural and organic, and we have good buying power on that side,” Pugh says. “We Those co-ops that have a really strong cooperative culture, and the feeling that the work you do is for a higher purpose — a lot of those co-ops found that actually it was a good hiring moment,” they say. The Way Forward.

Food 246

Food Food Supply Food Order Education 246

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers. Tamper-Free Takeout and Delivery.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Restaurant365

FEBRUARY 11, 2021

For your labor cost in particular, hiring and retaining quality restaurant employees has gotten more complicated. Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. financial health. Distinguish. What makes it special?

Recruiting 78

Recruiting Hiring Website Management Social Media 78

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Your restaurant’s personnel is one of the most important factors in determining whether the restaurant’s reputation is good or bad. How To Hire And Retain Restaurant Staff . Here is how to hire and retain your restaurant staff.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

SpotOn

FEBRUARY 26, 2024

That being the case,  you need a recruitment operation that can deliver people with the right talents. Let’s take a look at how you can use retail recruitment to bolster your team and get your business moving up to the next level. What is retail recruitment? What are the challenges in retail recruitment?

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell committed to making all consumer-facing packaging recyclable, compostable or reusable by 2025 worldwide. Our business growth in the last decade has positioned us to create change for good and implement creative solutions for our planet, our people and our food. Taco Bell's 2020 Commitments. Scott Weisberg.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Restaurant365

MAY 10, 2022

Now, the speed at which you hire top restaurant talent can be the difference between landing those sought-after employees or losing them to the competition. Some operators might worry that hiring too quickly can lead to hasty decisions and choosing the wrong candidates but recruiting faster does not mean that you ignore your standards.

Recruiting 78

Recruiting Hiring Reference Email Marketing 78

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Employee Relations Recruiting 52

Open for Business

NOVEMBER 21, 2022

A good CRM provides a rich database of information on all past guests. These systems can run the gamut from inexpensive to costly, so do some research before committing to one to ensure a good fit for your business. Hiring tool. Training new people can be both labor-intensive and time-consuming.

Technology 147

Technology Front of House Back of House Online Ordering 147

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. But while dining restrictions have now been lifted across the country and restaurants have begun hiring at rapid speed, not all of these workers have returned. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Group

APRIL 13, 2023

The journey from researching locations to recruiting staff can seem long, and many things can go wrong. Depending on the business, a startup business consultant can also be roped in to assume responsibility for a particular stage of the launch, such as planning, recruitment, or marketing. Launching a restaurant is no small task.

Recruiting 78

Recruiting Cash Management Small Business Hiring 78

7 Shifts

NOVEMBER 1, 2022

Maybe it's great food, a good happy hour, or an attractive atmosphere. Vertical short-form video has quickly become a popular way to consume content, and TikTok is likely to blame. How we consume food, how menus are engineered , and even how restaurants are designed all owe a hat tip to IG. Weaknesses: What can they do better?

Seating 221

Seating Email Marketing Marketing SEO 221

Black Box Intelligence

NOVEMBER 1, 2021

Online review sites and social media make it easy for guests to broadcast their opinions – good or bad – to anyone who’ll listen. Compared to other types of businesses, consumers are especially likely to check reviews before visiting a restaurant. This may reflect an increase in hiring inexperienced or cooks being overworked.

Management 105

Management Management Social Media Customer Service 105