Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 1, 2020

Consumer Interest in Restaurants is Shifting Quickly. Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 27, 2020

One of the challenges small local restaurants face during this time is popular dine-out delivery providers such as GrubHub and UberEats are costly to small restaurant proprietors, taking on average 20-30% of the order proceeds from consumers and 20-30 percent of the order proceeds from restaurants.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 27, 2020

One of the challenges small local restaurants face during this time is popular dine-out delivery providers such as GrubHub and UberEats are costly to small restaurant proprietors, taking on average 20-30% of the order proceeds from consumers and 20-30 percent of the order proceeds from restaurants.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Chef Michael Solomonov of Philadelphia's Zahav tracing his long road to recovery through a terrifying addiction.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. “Their continued growth demonstrates the viability, feasibility and desirability of circular business models.”

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. However, growth in average spending per guest remains negative for full-service restaurants. Many guests complained of long wait times for curbside pickup orders.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. The company has 12 new U.S.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Goliath Consulting

JUNE 15, 2020

It’s just impossible to predict consumer behavior, especially when the pandemic is new to all of us. The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

NOVEMBER 5, 2019

Hottovy, consumer equity strategist at Morningstar., "Easterbrook, who left McDonald's "following the Board's determination that he violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee", had been instrumental in the company's turnaround efforts since 2015.

Waste 253

Waste Food Leadership Customer Service 253

Black Box Intelligence

JUNE 24, 2021

The pandemic forced consumers to change their behaviors. The good news: consumers are excited to eat out again. There are a few different models for ghost kitchens: they can serve a single brand, or they can be shared by multiple restaurants. It also requires a good deal of logistical planning.

2021 86

2021 Guest Recovery Consumer Goods Back of House 86

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Brand Awareness.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Black Box Intelligence

OCTOBER 15, 2021

Consumer eating patterns are impacted by the economy, food trends and other factors. In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to unfold. Do they buy groceries? Eat at fast food restaurants?

Point of Sale 98

Point of Sale Consumer Goods Social Media Customer Service 98

Rocket Fuel

MAY 1, 2023

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Restaurant365

JUNE 24, 2020

Menu costing doesn’t have to be a time consuming and costly process. Review cost of goods sold daily. Cost of Goods Sold (CoGS) is the combined costs of food and beverage ingredients that were sold at your restaurant over a certain period of time. With the right tools, you can save time by automating this process.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” Hartman is a veteran, having served as a U.S. Good 2020 for Mountain Mike's.

Franchising 508

Franchising Franchise 2020 2021 508

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. 68% of consumers say they prefer to order from a restaurant’s own website or app instead of a 3rd party app. Because of popularity with consumers, these types of payments will grow 250% by 2025, and will reach 2.2

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

AUGUST 16, 2021

The second quarter of this year reflects a period during which state and local governments lifted pandemic restrictions, restaurants reopened, people got vaccinated, and consumers used restaurants more than they did throughout the pandemic, reports The NPD Group. “The U.S. million in April 2020, per the Bureau of Labor Statistics.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. Pandemic and Restaurant Demand.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. PPP Forgiveness Links and EZ App. Financial details of the deal were not disclosed. My Black Receipt?,

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

APRIL 7, 2020

The CARES Act just isn’t enough to ensure we’re able to serve our communities and build our local economies. "Tripadvisor has always been a platform where humans help other humans by generously sharing their experiences (both good and bad) so that the next person, a complete stranger, can benefit.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

MAY 17, 2021

This edition of MRM Research Roundup features the latest consumer behaviors, local spend, and the best and worst cities in America for BBQ. Guest Intent Shows Positive Trend. 67 percent of consumers have visited the On Premise for food led occasions since venues reopened and 22 percent have visited for drink led occasions.

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

DECEMBER 14, 2020

” The recent disruption of the global pandemic has accelerated certain shifts in consumer behavior, and Starbucks adapted its business for the short- and long-term implications. "Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful."

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” Curbside Olo.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. He served on countless non-profit boards throughout Frederick County and the state of Maryland. 20, 1955, and served in the U.S. He married Lorraine Pietryka on Aug.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 27, 2021

. "After more than a year battling the coronavirus pandemic, consumers have begun thinking ahead toward what life will look like post-COVID," said Diana Retter, Director, Commercial & Portfolio Insights, North America Operating Unit, The Coca-Cola Company. "While " Post-COVID Behavior Themes. Making up for lost time.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

MARCH 19, 2021

With third-party delivery platforms like UberEats, Grubhub and Postmates costing restaurants significant dollars in commissions and fees, nearly 20 percent (16 percent) of Americans believe that third-party platforms do more harm than good for restaurants. Sluggish Restaurant Recovery. Changes in Consumer Spending. hour in NY).

2021 340

2021 Point of Sale Delivery Food Order 340

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Barb also served on the Operations Advisory Committee for Del Taco. The Awards are one of these programs.”

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Powered by Black Box Consumer Intelligence. Powered by Black Box Consumer Intelligence. October 27, 2021.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

FEBRUARY 14, 2020

Womply unveiled its third annual State of Local Restaurants report – a comprehensive look at when local restaurants do the most business, seat the most guests, and more. percent of total yearly consumer spend, respectively. OTC Medicine: Morning Recovery Hangover Drink, Tums Antacid Extra Strength Fruit Chewable Tablets.

2020 305

2020 Waste Food Order Point of Sale 305

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 333

2021 Point of Sale Guest Recovery Travel 333