ChowNow

JANUARY 30, 2025

It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers. This includes your: Logo Color palette Typography These elements all work together to communicate your personality and values. Consistency builds trust.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Culinary Cues

FEBRUARY 16, 2022

I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. This will be the type of person you want by your side when things get difficult. [] Cooking is how I am most comfortable communicating with others. PLAN BETTER – TRAIN HARDER.

Uniforms 447

Uniforms Hiring Consumer Goods Communication 447

Culinary Cues

JANUARY 15, 2022

Remember the feeling of belonging you experienced when you wore a clean, pressed, white uniform and apron? You were part of a team and an extension of a long history of tradition and accomplishment – that uniform meant something – it meant someone recognized your potential. PLAN BETTER – TRAIN HARDER.

Uniforms 450

Uniforms Front of House Food Safety Healthcare 450

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. Day Three Role-specific training. Customer service training.

FOH 307

FOH Food Safety BOH Customer Service 307

Culinary Cues

SEPTEMBER 14, 2023

What are the signs of cooks and chefs feeling the mental and emotional pressure of the job: COMMUNICATION GAP: Once vocal, thought provoking, opinionated individuals who simply shut down and shy away from conversations or debate may very well be filled with angst, self-doubt, confusion, and anxiety. TRAINING: You can never train too much.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

Culinary Cues

MARCH 21, 2022

When a chef talks about those minute details of placement, process, timing, and uniformity – keep in mind what the intended result will be. PLAN BETTER – TRAIN HARDER. It is majestic, inspiring, and almost effortless when organization is the rule that everyone follows. Harvest America Ventures, LLC. CAFÉ Talks Podcast.

Front of House 443

Front of House Back of House Point of Sale Food Order 443

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. Tom quickly washed his hands, tied on an apron, adjusted his uniform and set-up his workstation.

Café 439

Café Front of House Point of Sale Back of House 439

Culinary Cues

JANUARY 29, 2022

In the right kitchen, led by the right chef, every cook looks in a mirror before starting a shift, adjusts his or her uniform, makes sure that the name tag is positioned properly, maintains his or her knives with real pride, insists on working clean and organized, and approaches every task with enthusiasm. PLAN BETTER – TRAIN HARDER.

Uniforms 450

Uniforms Café Training Operations 450

Culinary Cues

FEBRUARY 3, 2020

Yet tomorrow morning you will wake well before sunrise, put on that starched, white uniform, walk through those kitchen doors and face the challenges of a chef once again. PLAN BETTER – TRAIN HARDER. There will always be the missed family events, the 5 a.m. Age has no barrier to this. Oh, and by the way – it can be worth it!

Seating 572

Seating Uniforms Take-out Communication 572

Culinary Cues

JUNE 16, 2020

Part of the reason is the isolation reality, part is the negative impact of “pause”, part is a lack of availability, a good part is fear, and an even more significant part is our fault for not keeping those lines of communication open with all stakeholders in the restaurant experience. PLAN BETTER – TRAIN HARDER.

Social Media 366

Social Media Entertainment Email Marketing Customer Experience 366

ChowNow

APRIL 25, 2025

These design elements should communicate your bands personality at a glance. Once you have these elements, integrate them into your interior design, printed menus, signage, takeout packaging, and even your staffs t-shirts and uniforms. Train your team to anticipate needs and connect with regulars. Focused on sustainability?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Culinary Cues

JANUARY 12, 2021

From purchasing to plating there was a commitment to communication and doing your job well. PLAN BETTER – TRAIN HARDER. Service was swift and efficient as the 300-400 patrons were acknowledged at each meal. What was most impressive to me was the work leading up to service. Rest in Peace Chef! Harvest America Ventures, LLC.

Seasonal Menu 474

Seasonal Menu 2005 Hotels Customer Service 474

Culinary Cues

JANUARY 3, 2020

Usually, a recent graduate or a current school intern with starched white uniforms, polished shoes, and perfectly sharpened knives. PLAN BETTER – TRAIN HARDER. Ironically, they are usually there when they need to be, prepped and ready, and consistent in their work – so, we gladly hire them (whomever they might really be).

Uniforms 419

Uniforms Presentation Hiring Blog 419

The Restaurant Group

MAY 3, 2025

Definition and Importance Picture this: you spend weeks training a new server, and just when theyre finally getting the hang of things, bam! Training and Recruitment Costs Every time someone quits, youre tossing cash straight into a bonfire. Effective Communication Channels Bad communication breeds bad blood.

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

Culinary Cues

MARCH 24, 2020

And – due to the level of split second communication that takes place throughout a kitchen day – these operations develop their own language that is a cross between French, Italian, and street-smart urban English. PLAN BETTER – TRAIN HARDER. So, now the cook’s restaurant is closed. We’re in this together – Don’t 86 us.

Take-out 364

Take-out Uniforms Food Order Blog 364

Lavu

MAY 2, 2025

Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Regular training sessions ensure staff stays informed about menu changes and system updates.

Allergens 78

Allergens POS Management Management 78

Modern Restaurant Management

DECEMBER 21, 2022

Collaborations : Collaborations, such as partnering with a well-known designer on staff uniforms or bringing in guest chefs for special events and pop-ups, will continue to capture consumer attention. Differentiation : It’s no longer ‘OK’ to offer great food or great service.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As These decisions do not have to be big ones—they can be as small as choosing uniform styles, weighing in their opinions on new policies, or even allowing them to choose the background music.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Restaurant Engine

JUNE 14, 2025

Other visuals: Pay attention to your signage and uniforms, too. Step #5: Train Your Team Your staff are brand ambassadors, and you want to make sure they: Understand the new brand message and mission. Don’t complain about your new visual identity, such as your new logo or uniforms. Menu design: Matches the new visual direction.

Social Media 59

Social Media Email Marketing Website Management Uniforms 59

Indoor Media

JANUARY 16, 2025

Each marketing communication should align with your brand identity. For example, having a team member trained and dedicated to managing the supply chain ensures you always have the right ingredients on hand without overstocking or running out during a rush. Invest in proper training. Sharing a carry-out special? Family favorite?

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Perfect Daily Grind

JUNE 1, 2025

When a café fills its grinder hoppers with uniformly brown, high-quality beans, it visibly communicates to customers that only the best coffee is served.” Nikolai adds that the Coffee Machines Sale team also provides global after-sales support with dedicated technical assistance and training services. “A

Point of Sale 90

Point of Sale Pricing Equipment Cash Management 90

Sante

JULY 18, 2019

While your operation may be considerably smaller in size, revenue, and geographic reach, you still want to clearly communicate an offer, then deliver it, in a manner that is consistent and trustworthy, time after time. Deliver meaningful human encounters. Create a brand. and your brand.

Customer Experience 154

Customer Experience Customer Service Uniforms Back of House 154

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Everyone knows that finding top talent fit your culture, training them and retaining them is not only hard work, it’s costly. Reopening Lessons from Two Independent Restaurateurs. Stay in virtual touch.

Back of House 148

Back of House Employee Relations FOH BOH 148

Modern Restaurant Management

MAY 27, 2020

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Production of PPE through Aramark’s uniforms division and procurement of PPE. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

Future Food

MAY 20, 2020

Owners & staff must ensure that the physical presentation of their stores & venues, uniforms and personal appearance are maintained at optimum levels throughout all periods of the day to issue the vote of confidence that customers need to walk in through the front door and spend.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Lavu

MARCH 30, 2020

If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. Your workers don’t have to become best friends in order to work effectively with one another, but practicing good communication is important.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. How long is the training program? ( Accountability. Human Resources (HR) Departments.

Coaching 75

Coaching Employee Relations Hiring Document 75

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What are the expectations for personal presentation and uniform? Applicants may be interested in how collaboration and communication are encouraged across departments.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Ken Burgin

JULY 18, 2022

However these more ‘formal’ documents might be best in a set, that will cover pay, superannuation, signing for their uniform and similar subjects. Information about internal communication systems – the private staff Facebook or Whatsapp group, or Slack – include some screenshots. Often these will be done through an online form.

Uniforms 78

Uniforms Document Food Safety Social Media 78

Culinary Cues

AUGUST 17, 2021

A tomato was round and somewhat red, off the vine, uniform, often mealy and typically tasteless. For that window of time, a chef can push aside those somewhat tasteless, uniform tomatoes that have become a boring commodity, and feature the breadth of heirloom varieties that come from local farmers. PLAN BETTER – TRAIN HARDER.

Uniforms 474

Uniforms Seasonal Menu Café Entertainment 474

Ken Burgin

FEBRUARY 21, 2020

If they’re going, nothing will usually stop them, so facilitate it with a simple Resignation Form that sets out expectations and covers all the bases eg return of uniform, final pay etc. Was the training rushed or inadequate? Their direct supervisors usually know if there’s a change happening – why wasn’t it communicated?

Fast Casual 78

Fast Casual Uniforms Reference Management 78

Sling

JANUARY 13, 2020

These instructions help achieve efficiency , maintain quality output, and preserve uniformity of performance while, at the same time, serve to reduce miscommunication and minimize failure to comply with industry regulations. Facilitate communication within your business. Why You Need Standard Operating Procedures. Organize work hours.

Operations 78

Operations Document Airlines Tip Distribution 78

Sling

JANUARY 13, 2020

These instructions help achieve efficiency , maintain quality output, and preserve uniformity of performance while, at the same time, serve to reduce miscommunication and minimize failure to comply with industry regulations. Facilitate communication within your business. Why You Need Standard Operating Procedures. Organize work hours.

Operations 78

Operations Document Airlines Tip Distribution 78

Sling

NOVEMBER 23, 2023

Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital. employee management, scheduling, task management, time tracking, communication, and payroll ). But doing so can make things more expensive and more difficult.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Sling

JANUARY 10, 2023

But if it’s something big, like a new hire arriving when or where no one was expecting them, not having a workspace ready on their first day, or training scheduled for a time when the trainer is unavailable, the employee is going to notice. The best way to do this is to stay in communication with your new hire.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Culinary Cues

NOVEMBER 19, 2021

Your body will not tell you when it is dehydrated until it is too late – you must prevent that from happening. [] PRESSED, CLEAN UNIFORM. The uniform is a symbol of the importance of cleanliness and the respect that you have for your chosen profession. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Kitchen Safety 447

Kitchen Safety Food Safety Uniforms Café 447