Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. You are writing for restaurant owners and trainers who are just starting with ChatGPT.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Culinary Cues

DECEMBER 12, 2021

The trials and tribulations associated with the restaurant business are many – it is not an endeavor for the faint of heart. The answer is not what you might think – in fact, from my perspective many of the attributes of the ideal cook/chef will not be found in a training manual or a college curriculum. PLAN BETTER – TRAIN HARDER.

Restaurant Law 397

Restaurant Law Education Definition Social Media 397

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Culinary Cues

OCTOBER 19, 2020

This is the principle of Murphy’s Law that every cook subscribes to. In its simplest form, Murphy’s Law states: If anything can go wrong, it will. All of the aspects of understanding oneself and those around you are at play at every moment in the kitchen. [] COMMUNICATION. PLAN BETTER – TRAIN HARDER.

Restaurant Law 446

Restaurant Law Communication Café Take-out 446

7 Shifts

NOVEMBER 23, 2023

With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool. Restaurant Payroll Migration Template Stay organized when switching payroll providers using this detailed free payroll migration checklist. Document specific operational inefficiencies.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? As food recalls continue, it’s wise for restaurants to review their recall protocols.

Food Safety 188

Food Safety Social Media Food Supply Allergens 188

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant. Recommended Reading: The 11 Employee Scheduling Best Practices + Tips for Restaurants. Restaurants with 30+ U.S.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Table of Contents.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Technology 199

Technology Food Safety Restaurant Law Training 199

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. Fork is one of five restaurants under HSHG. I think that's really a crucial part of it.”

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Here are some things to think about before you shut your doors.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 31, 2020

2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules. Optimizing & reducing labor costs Mattenga’s kept their labor costs steady at 22% - 27% A restaurateur’s labor costs are one of the largest—yet most flexible—of all the restaurant costs.

Management 370

Management Management Document Communication 370

7 Shifts

FEBRUARY 28, 2020

So they decided to open their own restaurant hangout spot. One that reflected each of the owners and their idea of the perfect restaurant to relax, socialize, and eat. Before joining Hyperion, Teddy owned his own business, and had never worked in the restaurant industry. I decided to follow my dreams." I worked my way up.

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

SpotOn

FEBRUARY 13, 2024

Any seasoned restaurant owner knows a great team is crucial to smooth operations and outstanding guest experiences. Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Enter the restaurant employee handbook. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 221

FOH Front of House Customer Service Back of House 221

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. But it’s important. So what can you do to put employees first?

Restaurant Law 197

Restaurant Law Small Business Hiring Communication 197

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. and how they can best reach you.

Small Business 203

Small Business Social Media Consumer Goods Communication 203

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

FEBRUARY 16, 2022

Restaurant Employee Time Off Request Template. While there are no federal laws requiring bereavement time, it's best practice to offer time off to employees in these difficult times. Make sure your staff understands the exact communication method to use when asking for time off, alongside methods that won't be accepted.

Document 195

Document Restaurant Law Communication Download 195

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. All of which could occur during prolonged periods of non-operation.

Food Safety 171

Food Safety Certification Employee Relations Restaurant Law 171

Modern Restaurant Management

NOVEMBER 26, 2019

While the lack of workers will affect every size of operator, smaller restaurant operators will most likely struggle with seasonal hiring even more due to lack of brand recognition, limited advertising options, and monetary restraints not allowing for competitive offers. Also, always be on the lookout for potential employees.

Hiring 188

Hiring Recruiting Restaurant Law Customer Experience 188

The Rail

FEBRUARY 29, 2024

By Jerry Chase, Contributor Moving your restaurant to a new location is a significant undertaking that requires careful planning and execution. From assessing the demographics of your new area to navigating zoning laws and permits, every step of the process matters. Let's dive in and make your move a seamless and rewarding experience!

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

Modern Restaurant Management

SEPTEMBER 29, 2022

Customer satisfaction is always the top priority in the hospitality and restaurant industry, so it's essential to know how to handle aggressive customers in a way that will diffuse the situation and leave the customer satisfied. Learning how to respond to an aggressive customer is a crucial step for any restaurant owner.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

Sling

AUGUST 9, 2023

A Practical Guide February 2023 55 Restaurant Marketing Tips To Win Your Market February 2023 How To Choose The Best Payroll Software For Your Business January 2023 35 Creative Food Truck Ideas for Your Next Business Venture January 2023 What Is a Bistro and How Does It Differ From Other Restaurants?

Article 78

Article 2023 2022 2021 78

Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. Like 90 percent of the bar, restaurant, and nightclub problems, you are your own worst enemy. Psychologists call this the Law of Familiarity. I like it for restaurants because it measures kinetic energy levels.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Culinary Cues

OCTOBER 4, 2022

How many restaurants suffer from employees not showing up to work, failing to step in the kitchen ready to work, failing to respect the standards of excellence that a restaurant is basing its reputation on, or failing to do a job to the best of their ability? PLAN BETTER – TRAIN HARDER. Is this still the case? Be the example.

Supplies 401

Supplies Healthcare Presentation Restaurant Law 401

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218