Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 179

2020 Guest Recovery Kitchen Safety Online Ordering 179

Modern Restaurant Management

DECEMBER 31, 2020

is a preview of the trends and practices that will shape the hospitality industry in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing. Service expectations based on COVID-19 guest experiences may well impact future service offerings. Carbonate?. ?Do

2021 199

2021 Hotels Airlines Guest Recovery 199

OpenTable

MAY 5, 2020

When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants. Communicate your safety measures.

Marketing 93

Marketing Guest Recovery Social Media Dine-in 93

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” ” “SevenRooms is a category-defining company that provides a vital solution to hospitality operators worldwide,” said ? .” Adam Marcus, Managing Director at PSG.?

Mobile Ordering 188

Mobile Ordering Restaurant Law Seating Customer Service 188

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 148

Guest Recovery Food Safety Employee Relations Mobile Ordering 148

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 117

Guest Recovery Food Safety Loyalty Program Point of Sale 117

Modern Restaurant Management

APRIL 27, 2020

The effort enables families to pick up and take home meals, and includes delivering food to vulnerable communities, seniors who cannot venture outside and frontline workers at hospitals and other medical facilities. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.

Dine-in 52

Dine-in Guest Recovery Food Safety Online Ordering 52

The Restaurant Group

JULY 7, 2020

All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Overwhelming? But people need to work.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Personalized communications aren’t creepy, they’re expected. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 172

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 172

Modern Restaurant Management

APRIL 27, 2020

The effort enables families to pick up and take home meals, and includes delivering food to vulnerable communities, seniors who cannot venture outside and frontline workers at hospitals and other medical facilities. based strategy and design firm, just launched a free pandemic relaunch toolkit for restaurants and bars.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

The Restaurant Times

MARCH 8, 2022

Every hospitality business owner is attempting to figure out how to stay afloat in the coming weeks and months, and the obstacles are numerous. Open communication and cash flow planning are essential for your company’s survival. Fail-Proof Restaurant Survival Plan For The Future .

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 131

2021 Point of Sale Guest Recovery Travel 131

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 139

Food Safety Customer Experience Website Management Employee Relations 139

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 187

2020 Fast Casual Food Safety Guest Recovery 187

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. As a natural extension to its hospitality roots, Fourth announced its entrance into the retail sector.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

APRIL 7, 2020

. “It’s simple: Without help, many of your favorite restaurants are not going to be there once this crisis is over,” said Tom Colicchio, Chef & Owner of Crafted Hospitality and a founding member of the Independent Restaurant Coalition. There are five million hospitality businesses on Tripadvisor that need help.

Tip Distribution 168

Tip Distribution Healthcare Hospitality Food Supply 168

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience. 40 in Frederick, Md.

Allergens 138

Allergens Kitchen Safety Guest Recovery Customer Service 138

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 155

Fast Casual Casual Menu Mobile Ordering 155

Hot Schedules

APRIL 10, 2020

Look at your list of suppliers and local vendors for inspiration – you may find a new revenue source that can help in our eventual recovery. Adapt your dining room to give guests more space and your delivery/ to-go business room to grow. This has been a challenging year for anyone working in restaurants and hospitality.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Diner Dynamics.

2020 185

2020 Food Safety Hotels Dine-in 185

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Foodable

JUNE 19, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. How are companies communicating their use of the platform? Staff or guests with a fever can be quickly identified and separated from others.

Guest Recovery 52

Guest Recovery Technology 2023 Consumer Goods 52

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” Curbside Olo.

Mobile Ordering 139

Mobile Ordering Kitchen Safety Online Ordering Coaching 139

Modern Restaurant Management

SEPTEMBER 23, 2020

Lagniappe Krewe Fund grants are available to hospitality employees and their families who have experienced emergencies beyond their control resulting in financial hardship. BIBO will work on general sales, marketing and communication, brand development, and new product launches. GoTab Secures Funding. GoTab, Inc.

Serving 204

Serving White Paper Food Recycling 204

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date. We can’t thank Southern Glazer’s enough for investing in the next generation of hospitality leaders.”

Back of House 125

Back of House Hotels Leadership Design 125

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 141

Online Ordering Customer Service Seasonal Menu Food Order 141

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Americans know that third-parties stand in the way of restaurant recovery, and, while 4 in 10 Americans (37 percent) say they want to do all they can to directly support restaurants, they know more is needed. Sluggish Restaurant Recovery.

2021 130

2021 Point of Sale Fast Casual Delivery 130

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. Guest Trend Insights from Black Box Guest Intelligence™ Restaurant Staff Key to Retaining Guests by Maintaining a Clean & Safe Environment. Read more in the latest Restaurant Guest SatisfactionSnapshot. See details here.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 12, 2019

“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

Franchise 106

Franchise Franchising Loyalty Program Book 106