The Rail

JANUARY 3, 2025

This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

Training

Modern Restaurant Management

MAY 14, 2025

Clear Communication Maintain open and transparent communication channels where employees can freely express concerns or ideas. Mental Health Support Offer resources and support for employees’ mental health, such as employee assistance programs (EAPs), counseling services,andmindfulness training.

Serving

Modern Restaurant Management

NOVEMBER 20, 2024

How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? Gaining trust from today's guests requires a steadfast commitment to safety protocols, and those protocols should be communicated to guests to demonstrate the brand’s commitment to safety.

Food Safety

Modern Restaurant Management

OCTOBER 17, 2024

Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. They should also know to carefully monitor open flames and store away any sharp or dangerous objects and equipment when not in use.

Insurance

Modern Restaurant Management

MAY 16, 2025

Internal communication, especially between front- and back-of-house staff, is one of the most overlooked drivers of operational efficiency and l asting loyalty. For restaurants looking to upgrade their service without major overhauls, improving the speed and clarity of internal communication is a practical starting point.

Front of House

Modern Restaurant Management

NOVEMBER 1, 2024

In the Taylor Farms recall, there’s been widespread communication explaining what happened, where it happened, and what to do if a trading partner has any contaminated products (destroy them) or if consumers suspect they may be ill from eating the impacted products (seek medical attention). Plan and prepare with training partners.

Supplies

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? How do you communicate restaurant policies and changes to your employees effectively? How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you handle disputes between customers and employees?

Leadership

Modern Restaurant Management

NOVEMBER 14, 2024

They’ll be trained on the exact preferred responses to FAQs, scripts, as well as menu offering and company value add branding that is preferred to be communicated. Every business has its own general information, menu, operating hours, dress code, brand messaging, and so on that is required to train an agent.

Reservations

Goliath Consulting

JUNE 8, 2025

Service Your Equipment Before It’s a Problem Now’s the time to inspect and maintain high-impact equipment. Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Train staff on best practices for rotating and cooling ingredients quickly to stay compliant with food safety guidelines.

Kitchen Safety

Modern Restaurant Management

NOVEMBER 12, 2024

For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Safeguard Staff with Comprehensive Emergency Training A key component to severe weather preparedness for restaurants is the cooperation and safety of staff members.

Training

Modern Restaurant Management

JANUARY 2, 2025

AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals. This not only ensures consistency across locations but also simplifies in-store operations and training.

2025

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.

Innovation

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.

Technology

Modern Restaurant Management

DECEMBER 2, 2024

Also, take the time to regularly schedule refresher food safety meetings or mini-training sessions. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Communicate this with the health department ASAP.

Food Safety

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. During COVID staff had to keep their distance from one another while still communicating properly to serve the clientele. – Stewart McClintic, Co-Owner of HQ98.com,

Front of House

Modern Restaurant Management

MAY 28, 2025

How should operators train their staff to look for signs of fraud? Holding staff meetings and informative training sessions is a great way to introduce the topic to employees. In recent years, fraud has become more refined and is conducted at greater scale – partly accelerated by AI.

Employee Relations

Modern Restaurant Management

OCTOBER 10, 2024

They want education that fits into their busy lives and equips them with transferable skills that they can apply in their roles. In the restaurant industry, an education program should emphasize the development of durable skills such as leadership, communication, and problem-solving.

Education

Modern Restaurant Management

APRIL 18, 2025

For instance, an AI manager could be instructed to automatically change door security codes every 30 days but that simple shift could have serious consequences if it is not properly communicated to staff, e.g. in the event of a fire.

Food

Modern Restaurant Management

JUNE 23, 2025

Ensuring seamless communication between ordering and delivery systems to prevent misfires during peak hours. According to Hool, operators that proactively invest in robust systems, comprehensive staff training, and efficient workflows for delivery are the ones best positioned for long-term success.

Catering

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu.

Management

Modern Restaurant Management

JUNE 25, 2025

Between their training and from other similar clients, they should have the confidence to answer your coverage questions. If you are a caterer, you’ll face traditional restaurant risks like equipment breakdown and damage to your property; however, you may have a greater interest in coverage such as hired and non-owned vehicle insurance.

Insurance

Modern Restaurant Management

MAY 23, 2025

Train the team and roll out. They can help you find and install an effective MFA solution that fits your current data protection setup that’s also easy for your team to manage. Activate MFA as per installers’ instructions. Following on from the above, ask for help setting up and managing your MFA. Don’t blindly walk into it!

Operations

Modern Restaurant Management

MAY 30, 2025

Putting empathy first in your communications can make a real difference. One key way to do this is to train your customer service team to really listen. They want to feel like their concerns really matter to you. It builds a stronger, more emotional bond with your customers, and that's what often leads to long-term loyalty.

Customer Experience

7 Shifts

NOVEMBER 15, 2024

They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied. What does excellent customer service mean to you? What did you do?

Hiring

Modern Restaurant Management

DECEMBER 30, 2024

These might include identifying customized strategies to improve underperforming stores, reducing labor costs through optimized staffing, and streamlining communication between franchisees and their employees. A centralized hub can provide easy access to training materials, operational updates, and ensure consistency across all locations.

Loyalty Program

Perfect Daily Grind

JULY 15, 2025

We make sure all our team members are well-informed, trained, and aligned with our values, so they can reflect what we truly stand for in every interaction,” he adds. When supply chain disruptions force menu changes or equipment failures demand quick solutions, creative team members find ways to maintain service quality.

Hiring

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. Show how to make smart choices when resources are tight.

Training

The Restaurant Group

DECEMBER 1, 2024

Engaging Your Team Training Staff on New Menu Items Your team is your greatest ambassador for the new menu launch : Host training sessions to familiarize them with ingredients, preparation, and presentation. Communicate expectations to avoid confusion. Double-check that all kitchen equipment is functioning properly.

Menu

Lavu

NOVEMBER 30, 2024

For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. Kitchen Display Systems (KDS) KDS replaces traditional paper tickets and verbal order communication, creating a smoother workflow between the front-of-house and kitchen teams.

POS

Lavu

MAY 9, 2025

Confirm fees, equipment return instructions, and data migration steps. Return Equipment : Follow Toast’s instructions to avoid damage fees. Keep track of renewal dates, maintain clear records of your communications, and seek legal advice if any terms are unclear. Document hardware condition and shipping details.

POS

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. Communication.

Management

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. These systems dont stop at visual alerts.

Allergens

7 Shifts

NOVEMBER 24, 2024

What strategies do you use to communicate with servers effectively to manage seating flow? They must also discuss how they showed sensitivity to guests’ needs and communicated accommodations clearly. That’s why communication skills, adaptability, and a genuine desire to make guests feel welcome are crucial.

Hospitality

Lavu

JUNE 6, 2025

Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs.

Loyalty Program

Perfect Daily Grind

JUNE 1, 2025

Why investing in the right equipment is key According to research from Scott Rao, even one quaker in a cupping sample can reduce cup score by as much as one point , making it essential to remove them. In turn, most roasters invest in automated equipment to assist the process. “At

Point of Sale

Lavu

JUNE 20, 2025

How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session? The good news is that now you can.

Technology

The Food Corridor

APRIL 11, 2025

As whispers of an economic slowdown grow louder and fears of rising prices for food and equipment continue to rise, many shared kitchen operators are asking the same question: How can we stay resilient if a recession hits? Communicate your value clearly : Shared kitchens are the affordable alternative to brick-and-mortar costs.

Cash Management