Modern Restaurant Management

MARCH 10, 2022

Without a direct physical loss due to a covered peril, property programs will not provide protection for business interruption-related loss. The burden has been on Insureds to “prove” that employees and/or third parties (i.e., The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector.

Insurance 140

Insurance Food Safety Employee Relations Front of House 140

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Modern Restaurant Management

APRIL 8, 2020

One former Darden back-of-house trainer describes it as a “checks and balances system,” allowing businesses to track where health related problems could have stemmed from. Again, you are providing the guest with more control over their environment and communicating an effort to reduce the spread of germs. ”

White Paper 207

White Paper Seating Employee Relations Back of House 207

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 192

2023 Loyalty Program Mobile Ordering Customer Experience 192

Modern Restaurant Management

MAY 5, 2021

Community Relations. Restaurants with solar panels have the opportunity to share their sustainability commitment by actually pointing to it! Train your staff on how it works so they can communicate this powerful message to your customers.

Food Supply 223

Food Supply Employee Relations Waste Leadership 223

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. All I Want Is Bread will make these baked goods from scratch with high-quality, fresh, locally sourced, sustainable ingredients. As you do, pay attention to more than just the baking. your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House 132

Front of House BOH Back of House 2023 132

Next Restaurants

JANUARY 27, 2021

Communicating online and making sure your patrons know your hours, offers, policies, procedures and more can keep things going strong even if you’re only offering takeout orders. The health and safety of both your employees and your customers have taken center stage. There are also options for curbside pickup and no-contact delivery.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. When looking to rebuild your restaurant’s workforce, it is crucial that you advertise your job openings where job seekers are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Community Involvement. Public Relations.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Jonathan Morse CEO & Co-founder of Tripleseat.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

MARCH 31, 2020

Develop a communication plan with your employees that includes up to date info on the virus and keep communication open and morale up. Similarly, the cost to reopen, such as new employee training and additional advertising, may all be considered part of the restoration.

Insurance 108

Insurance Government Employee Relations Small Business 108

The Restaurant Times

SEPTEMBER 5, 2020

Restaurants today are struggling to win customers’ trust and to make their business sustainable. The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers. Improving relations with employees, key stakeholders, business partners, etc.

Management 90

Management Management Cash Management Employee Relations 90

The Restaurant Times

NOVEMBER 12, 2021

In an exclusive conversation with The Restaurant Times , Brian Joseph, Founder & Managing Director, Taprobane Hospitality, talks about communication in the new normal and how to maintain a human touch in the restaurant set up with the help of technology. . The small things do affect employee morale and make them feel like they belong. .

Hospitality 98

Hospitality Technology Hotels Sustainability 98

Society Insurance

AUGUST 3, 2023

As a manager in the restaurant industry, it can be challenging to motivate your employees during periods of uncertainty, such as in the wake of economic downturns or during times of change. Communicate Openly and Honestly During uncertain times, your team may be feeling anxious and stressed.

Management 52

Management Management Employee Relations Insurance 52

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Okay, not a complete language per se, but some code words that make communication easier. This will also increase the likelihood of an employee being able to multitask in unexpected situations.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 138

Customer Service Cash Management Small Business Communication 138

Hot Schedules

NOVEMBER 20, 2019

Foster a Strong Culture to Connect with Employees. As the industry faces a workforce crisis, engaging and connecting with hourly team members will help foster employee loyalty and reduce turnover. After all, happy employees drive happy guests. After all, happy employees drive happy guests. Related Posts.

2019 103

2019 Hospitality Employee Relations Leadership 103

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. Based on our observations from the past year, we are planning for an increased focus on innovations related to spices, chiles, and international cuisine.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. Applicants may be interested in how collaboration and communication are encouraged across departments. How are customer feedback and complaints managed?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Personalized communications aren’t creepy, they’re expected. Sustainability and healthy options rising in importance. ” What Restaurant Employees Want at Work.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

Apicbase

NOVEMBER 4, 2022

As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. Moreover, with the help of data aggregation and analysis, restaurant owners know what parts of their business are underperforming, whether they be food quality, sale frequency, or customer experience related.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 156

2021 Loyalty Program Retail Online Ordering 156

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. It was very exhausting.”

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. Good branding is the art of communicating those values to the diner. Branding establishes the personality of a business. Branding Strategy For Restaurants. Know the core of your business.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

Aaron Allen & Associates

JUNE 11, 2021

Even if you have a new disruptive technology or the solution to an industry’s most pressing issue, companies often still need someone, like a restaurant advisor, to help them develop new scaling strategies, hire the right employees, and facilitate valuable top-to-top introductions. Laying the Foundation for Sustained Profitability.

Point of Sale 59

Point of Sale Cash Management Consumer Goods Technology 59

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” Healthy, sustainable options increase alongside changing alcohol preferences. Opportunity lies in off-premises.

2020 151

2020 Influencer Point of Sale Food Safety 151

The Restaurant Times

MARCH 15, 2021

It’s essential to allocate enough funds to help the business sustain in the initial months until it begins generating profit. . Inventory management software integrated into modern POS systems is a sophisticated solution that tracks real-time inventory levels and combats any inventory-related issues.

Point of Sale 52

Point of Sale Inventory Customer Service Advertising 52

Perfect Daily Grind

MARCH 31, 2023

The project will work with 1,300 Peruvian women in coffee farming communities to develop leadership, communications, and decision-making skills. International Trade Centre partners with International Coffee Organisation on new Sustainability Initiatives in the Coffee Sector mapping project.

2023 136

2023 Sustainability Education Agriculture 136

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 166

Healthcare Employee Relations Online Ordering Customer Service 166

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. ” The restaurant industry is the nation’s training ground.

Online Ordering 118

Online Ordering Ordering 2024 Hiring 118

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. The full report is here.

2021 131

2021 Fast Casual Mobile Ordering Social Media 131