Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. Here's how: Table of Contents.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

JANUARY 5, 2022

7shifts specializes in breaking down communication barriers between restaurant staff and employees to make scheduling easier, improve employee engagement, and save restaurants thousands in labor costs. Helping Restaurants Save Time on Scheduling. Leanna Rennie, Manager of Guest Service at Taste Restaurant Group.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

Modern Restaurant Management

JANUARY 12, 2024

With Bojangles, we work alongside our Franchise Business Director, who regularly helps coach and support our team to grow sales and profits, adding to our strong support network. Open Communication Effective communication across all levels of operations is crucial for successful catering growth.

Catering 275

Catering Coaching Communication Customer Service 275

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Tips for pivoting to retail. The issue explores lessons learned during COVID-19, what experts are predicting for the future and how restaurateurs can prepare to emerge from the post-pandemic period.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. loyalty and rewards programs, specials/offers, on-premise ordering). Tips for pivoting to retail. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The rise of collaborative coaching. Order the Westeros special for the Sunday evening premier.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 19, 2020

The course has been developed with special attention to both knowledge and competency based learning. ” Rouxbe also partnered with Bay Area Community College Consortium (BACCC), a group of 28 colleges surrounding the San Francisco and Monterey Bays. Communication platform. at The French Pastry School. OhWaiter Debuts.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Over the last 12 years of being The Restaurant Coach™?,

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

MAY 28, 2021

Biscuit Belly, a chef-driven fast casual breakfast and brunch concept specializing in gourmet biscuit sandwiches, signed its first and second multi-unit development agreements to franchise ten locations throughout Lexington, Knoxville, Huntsville and Birmingham. Biscuit Belly Signs First Multi-Unit Deals.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Lavu

OCTOBER 13, 2023

Incentivize quick dining: Offer time-limited promotions or specials during off-peak hours that encourage customers to eat quickly. Transparent communication helps manage their expectations and reduces frustration. Address any bottlenecks or issues that may be causing delays and provide ongoing coaching to improve productivity.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Restaurant Clicks

NOVEMBER 12, 2021

In addition, Abilene also hosts numerous special events on specific dates (check out their calendar to see what’s planned for this coming holiday.) The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The Spirit Room offers open communication and supports local artists.

Bar 126

Bar Seating Coaching Events 126

Aaron Allen & Associates

JUNE 25, 2024

At Aaron Allen & Associates, we specialize in strategic kitchen reconfigurations that not only streamline your back-of-house processes but also significantly boost your bottom line. COACHING & CONSULTING GLOBAL LEADERS: CAN WE HELP YOU? Coaches are common. Coaches that perform like these are rare.

Coaching 59

Coaching Kitchen Safety Back of House Fast Casual 59

Modern Restaurant Management

DECEMBER 12, 2019

As CMO, Adney will oversee all of Black Bear Diner’s marketing and advertising efforts, ensuring its message of bear-sized portions and hospitality reaches customers across all communications channels. We’re all looking forward to creating a rarified experience to make each of our guests feel special here in West Chester.”

Franchising 275

Franchising Franchise Loyalty Program Book 275

Clover - Restaurants

JULY 11, 2024

Ideas are just about endless, but could include offering a special tasting event, with partnerships between local cafes, bakeries, restaurants, or ice cream shops, or hosting a large-scale block party-type event. Consider hair and nail salons , spas and aestheticians, barbershops and wellness coaching, for instance.

Small Business 52

Small Business Retail Customer Service Food Truck 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchising Franchise Recruiting 40

Mad Mobile

FEBRUARY 26, 2024

If they’re too large, bar inventory and staff coaching can track and correct these issues while reducing overall orders in the process. Curb 75% of shrinkage One of the biggest revenue drains on bar inventories comes from pouring inconsistencies, slip ups ringing in drinks, and good old-fashioned pilfering. Take these lessons to heart.

Inventory 40

Inventory Bar Management Management 40

Apicbase

MARCH 17, 2023

For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Mad Mobile

MARCH 8, 2024

Direct online ordering, merchandise sales, and tickets to special events are easily managed by your new POS. Cloud-based systems rely on an internet connection to communicate and process payments, but what happens when service is down? Foster a culture of open communication about the new technology.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 19, 2020

“Square KDS is built to help restaurants improve front and back of house communication, improve ticket times, and manage order flow from one central location, regardless of what the future holds.” ” Comeback Coach. Verizon debuted the first episodes of its Comeback Coach video series , above.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 17, 2020

People are looking to make their holidays special, and plan to do that with takeout and meal kits from a favorite local restaurant,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. Social media has become a crucial vehicle for providing restaurant updates and promoting specials.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

JUNE 19, 2020

On-site support through ongoing service visits and in-person coaching. Effective & Sustainable Execution : Provides critical operational and communication tools in a clear, user-friendly format to simplify safe reopening and drive the right behaviors. The user will be able to track their order so they know when it's ready.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Embrace the Suck

MAY 5, 2019

The evolution of humans came from our ability to communicate. To move people with communication, we must tap into emotions. For years I have employed a simple, yet powerful code of conduct in any restaurant I owned, managed or coached. Special requests for guests are never a problem if we can… we will. Take action.

Communication 242

Communication Take-out Coaching Management 242

7 Shifts

JANUARY 26, 2021

Make It Special With delivery and pickup being the only option for many diners to get your food, you have to make sure you’re doing everything you can to stand out. If you’re known for having great margaritas, make them available for a takeout special. Engage Your Community ?? Keep communication open and frequent.

2021 370

2021 Front of House Social Media Mobile Ordering 370

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. And once they're on board, engaging in constant communication with them and finding out what they need. "It And then also having an open communication with you guys so that we can always be there as an aid.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication.

Coaching 337

Coaching Training Social Media Take-out 337

EATER

OCTOBER 21, 2021

Wiggins would spend his break time in Chicago visiting local gourmet shops for special ingredients. If the good feedback and Congressional support continues, Jordan says the next steps would be to expand traditional dining to coach customers again, and finally back to the East Coast. but I am gonna put more mustard on my sandwich.”

2005 326

2005 Back of House Training Dine-in 326

Culinary Cues

MAY 26, 2020

Where is the leadership coaching on that? [] WE ARE ALL IN THIS TOGETHER: Yep – I have heard that many times before – so why does it feel like we are on our own? What if they (rightfully so) are still nervous about being in public groups while the virus is still flourishing?

Kitchen Safety 315

Kitchen Safety Food Safety Leadership Front of House 315

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. “The food industry needs an edge-complete solution that is specially customized with the end product in mind.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

JUNE 8, 2020

All in an easy-to-use and highly configurable system that includes digital ordering, loyalty and rewards, delivery management and support, takeout and curbside communications, no contact capabilities, and reporting and management HUB. Category D: Special Award: Sani Pro Infection Prevention Best Video.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386